links do not open in browser

[Je...@nospam.fake]

All of a sudden links in emails no longer open in my browser. When I
click on them the desktop flashes but nothing else happens.
Am using TB 14.0 and the latest Firefox in Windows 7 64 bit.

What is happening and how to fix? Thanks.

Jeff

[Christian Riechers]

http://support.mozillamessaging.com/en-US/kb/Hyperlinks-in-Messages-Not-Working

--
Christian

[Je...@nospam.fake]

Thank you.
(I had to copy and paste to go to that link in Firefox).

I followed all the instructions on that web page and they did not solve
the problem.

a) Firefox is the default browser.

b) Restarting TB in safe mode does n ot solve the problem: links still
will not open in browser.

c)> Type network.protocol-handler.external-default, or enough of it that
you can see it appear in the list below. Select the entry in the list,
right click it and select the reset option from the menu that appears.

Went there and tried to do that but the "reset" option in the context
menu was "grayed" out. So I toggled it and again assuming that was a
sort of "reset". It was set at true and I left it at that.

d) Went to "Get Satisfaction) but the link on that page to "report a
Problem" did not open anything else. (Same with the other links on that
page). So that was of no help.

I am a long time user of both TB and Firefox. This problem is something
new obviously caused by one of the *all too frequent* TB or Firefox
recent "updates". It should *NOT* be up to the uninformed end-user to
try and figure out what the experienced programmers did wrong. I am sure
I am not only one who discovered this problem so the programmers are
certainly aware of it and should be making a solution easily available
even if it is going back to an earlier version. Using Mozilla products
has become very tiresome and like being a beta tester. Even a long-time
user like myself is getting to the point of switching.

I hope a programmer is reading this and can provide simple advice to
solve this problem.

Jeff

[WLS]

What do you have set in Thunderbird Tools > Options > Applications for
opening http, and https files?

--
WaltS
Kernel Linux 3.4.6-2.fc17.x86_64
GNOME 3.4.2
Thunderbird Beta

[Je...@nospam.fake]

Thank you for helping.

That is the one thing I could not find.
In my TB Tools > Options > does not have "Applications for opening ...."
I have
General
Display
Composition
Security
Attachments
Advanced

and none of them seem to have "Applications for opening ...." in their
sub-menus. Where do I look?

[Beauregard T. Shagnasty]

Je...@nospam.fake wrote:

> I am a long time user of both TB and Firefox.

As am I. Thunderbird 0.2 and Phoenix 0.4.

> This problem is something
> new obviously caused by one of the *all too frequent* TB or Firefox
> recent "updates".

I too have the latest versions of both, and do not have your problem. I
can only assume it has something to do with your computer, your profile,
or your settings.

> Even a long-time user like myself is getting to the point of switching.

What would you use for email? What do you think is better than
Thunderbird? I'd guess that whatever you chose, if you googled for
complaints about it, you'd find just as many as you would for Tbird.
Probably more.

--
-bts
-This space for rent, but the price is high

[rebro]

Am 29.07.2012 19:48, schrieb Je...@nospam.fake:
> On 7/29/12 10:23 AM, Christian Riechers wrote:
>> On 07/29/2012 03:21 PM, Je...@nospam.fake wrote:
>>> All of a sudden links in emails no longer open in my browser. When I
>>> click on them the desktop flashes but nothing else happens.
>>> Am using TB 14.0 and the latest Firefox in Windows 7 64 bit.
>>>
>>> What is happening and how to fix? Thanks.
>>>
>>> Jeff
>>
>> http://support.mozillamessaging.com/en-US/kb/Hyperlinks-in-Messages-Not-Working
>>
>

> I followed all the instructions on that web page and they did not solve
> the problem.
>
> a) Firefox is the default browser.
>

> b) Restarting TB in safe mode does not solve the problem: links still

> will not open in browser.
>

Eight days ago I had a very similar problem (cf. my thread in the
Firefox Support group "FF 14.0.1 doesn't open Thunderbird 14 links like
it used to"). Let me quote from that thread:

"I am on VistaSP2 32-bit, and Firefox 14.0.1 is my default browser.
I've been using Thunderbird as my mail client for about 5 years now.
Up until the last updates to FF version 14.0.1 and TB version 14 (a
couple of days ago) the interaction between TB and FF was fine.
Today - all of a sudden - whenever I click a link in Thunderbird, a
little Firefox-box will pop up saying that Firefox is already running
but is not responding and that I have to end the running process or
restart my computer before I can open a new window [i.e. the link in
TB].
Following this advice lets me open just one(!) link; trying to open
further links makes the little Firefox-box pop up again...
All this applies to four independent TB-profiles.
The fact that the little box is a FF-box lets me assume that this is a
Firefox issue...
And I am obviously not alone in my misery:
http://support.mozilla.org/de/questions/932461 offers a very good
description of this issue."

The most plausible answer I got:
"What you describe is a windows registry problem, windows has forgotten
FF is your default browser."

This certainly does not exclude that the last updates of FF and/or TB
could have provoked this issue.
But whatever the reason was, after booting up my machine the next
morning everything was miraculously back to normal again.
I am still mystified and don't know if this was due to some act of
self-correction of the Windows registry??
-rebro

[Ron K.]

Je...@nospam.fake on 7/29/2012 2:14 PM, keyboarded a reply:

Your reply indicates your using an older release of TB where Attachments
was upgraded to offer more UI controls for the user. The probable
trigger of your issue was the recent FF14 upgrade. I and others had
issues with the FF release dropping it's windows registration as Default
Browser. You should go through a browser default reset procedure.
--
Ron K.
Who is General Failure, and why is he searching my HDD?
Kernel Restore reported Major Error used BSOD to msg the enemy!

[Je...@nospam.fake]

My TB is ver 14.0. I thought it was the latest.

How do I go through a browser default reset procedure? I went to
Firefox (14.01) and asked it to check if it was the default and it said yes.

Thanks.

[Je...@nospam.fake]

Thank you.

I will reboot.

[Je...@nospam.fake]

On 7/29/12 2:53 PM, rebro wrote:

Thank you Rebro!!
Your practical advice was the one that solved it.

I do not know which update (TB, Firefox or Windows) caused this problem
but you advice solved it. Things are back to normal.

Thank you for writing.

Jeff

[rebro]

Congratulations and thanks for the feedback!
-rebro

[Ron K.]

Je...@nospam.fake on 7/29/2012 3:39 PM, keyboarded a reply:

A reset is done by telling IE or Chrome, etc. to become default. Then
restart FF and tell it to become default. This forces windows to update
the registry. It is only in rare cases that direct editing of the
registry may be needed.

OK, with TB14 You should see drop-down list selectors for each item in
Options > Attachments > Incoming. My attachments list includes Adobe PDF
and some media types such as MIDI and WAV. I see the selector with each
item on the list and using it offers options for handling.

[David E. Ross]

Entries can be added to that list only when attempting to open a file
with the appropriate protocol (e.g., HTML, FTP) or extension (e.g., PDF,
JPG). See bug #708959 at
<https://bugzilla.mozilla.org/show_bug.cgi?id=708959>.

--

David E. Ross
<http://www.rossde.com/>.

Anyone who thinks government owns a monopoly on inefficient, obstructive
bureaucracy has obviously never worked for a large corporation.
© 1997 by David E. Ross

[rebro]

Am 29.07.2012 22:12, schrieb Ron K.:

>>>>> What do you have set in Thunderbird Tools > Options > Applications for
>>>>> opening http, and https files?
>>>>>

>>>> That is the one thing I could not find.
>>>> In my TB Tools > Options > does not have "Applications for opening
>>>> ...."
>>>> I have

>>>> ...
>>>> Attachments
>>>> ...

>>>>
>>>> and none of them seem to have "Applications for opening ...." in their
>>>> sub-menus. Where do I look?
>>>>
>

> OK, with TB14 You should see drop-down list selectors for each item in
> Options > Attachments > Incoming. My attachments list includes Adobe PDF
> and some media types such as MIDI and WAV. I see the selector with each
> item on the list and using it offers options for handling.
>

In my drop-down list (TB 14) in Options > Attachments > Incoming there
is only my PDF viewer listed and there are no further entries for
applications for e. g. opening http, and https files. How can suchlike
entries be added?
-rebro

[Ron K.]

rebro on 7/29/2012 4:54 PM, keyboarded a reply:

With Windows Vista, I set the HTTP & HTTPS protocols through the Control
Panel, Default Programs and assigned the protocols to FF as Default
Browser. This means I don't have to try doing it in TB as a workaround
because they are already registered with Windows.

[rebro]

The same here. Thanks.
-rebro