Re: Blank Screen after Thunderbird 2.0.0.6 Installed

[Michele Cohen]

When I received the automatic update notice for Thunderbird 2..0.0.6, I
selected to let it install. It seemed to install ok--no error messages.
But when I launch Thunderbird, all I get is a TOTALLY blank window--no
headings, no folders, nothing.
What can I do?
Can I uninstall it in Add/Remove programs? Would I lose all my stored email
messages if I do that?
I'm running WinXP on a Dell laptop.
I still have the Thunderbird Setup 1.5.0.10.exe file I downloaded &
installed 4/07. Could I re-install that version? If so, how.
Please help. Thanks!

[Nir]

Michele Cohen wrote:
> When I received the automatic update notice for Thunderbird 2..0.0.6,
> I selected to let it install. It seemed to install ok--no error
> messages. But when I launch Thunderbird, all I get is a TOTALLY blank
> window--no headings, no folders, nothing. What can I do?

It may be caused by a (incompatible) theme you are using .
Close Thunderbird.
Goto start > run , type
"thunderbird.exe" -safe-mode
It will open Thunderbird in safe mode with default theme . Does it works
now ?

> Can I uninstall it in Add/Remove programs? Would I lose all my stored
> email messages if I do that? I'm running WinXP on a Dell laptop. I

No , you will not as Thunderbird always keeps all user data in a
separate folder , named profile folder.
BTW , you should back up your Thunderbird profile folder before trying
to reinstall Thunderbird.

> still have the Thunderbird Setup 1.5.0.10.exe file I downloaded &
> installed 4/07. Could I re-install that version? If so, how. Please
> help. Thanks!
>
>

If safe mode fails to work then please reply back and we will provide
further details about reinstall .