I have deleted everything in my junk mail folder, and reset training
data ... and I am not seeing any improvement.
Any thoughts?
tia
DW
Goto Tools>Account Settings>that account>Junk settings.
Make it sure that junk control is enabled for that account.
yes ... checked that and is enabled (ie 'enable adaptive junk controls')
There is a setting in Options/Preferences that you have to set as well.
It is under "Privacy". There is also a threshold setting that you can
change. I have been told that making it lower will enable Thunderbird
to pick up more junk. From Options > Advanced, click Config Editor and
look for:
mail.adaptivefilters.junk_threshold
The default is 90. Try making it a bit lower.
Are you training it properly? E.g. marking spam as "Junk" marking
unknown ("?" in the Junk status column of the message list)
appropriately as "Junk" or "Not Junk"?
--
John (jo...@os2.dhs.org)