Mail marked as "junk" not being deleted

[Nerv...@gmail.com]

Having used Thunderbird since pre-1.0 days, I have always had an
issue where it will sometimes mark messages as junk, but not move it
to the junk folder. Having moved to the 2.0 version, the problem is
much more common. Yes, I can click on "Tools->Delete mail marked as
junk", but doing that for every folder gets rather tiresome. This
holds true on both of my computers (even with fresh Windows
installations) with 2.0.

In the pre-2.0 days, when the problem would surface, I could
manually delete all of my junk and trash, compact folders, and it
would usually fix the problem. Now, with the 2.0 series (currently
2.0.6), that no longer helps. I've tried enabling and disabling my
junk controls, resetting my training data, enabling and disabling junk
logging, deleting the junk and junk.msf files, and everything I can
think of, to no avail.

I see that it was a known issue in 0.9, but it doesn't seem to have
been fixed since then. Any tips or suggestions would be appreciated.

[Peter Potamus the Purple Hippo]

if you're using the same training.dat file since day one,
then perhaps you need to reset the junk filters and start
over.

--
Please do not email me for help. Reply to the newsgroup
only. And only click on the Reply button, not the Reply All
or Reply to Author. Thanks!

Peter Potamus & His Magic Flying Balloon:
http://www.toonopedia.com/potamus.htm

[Nerv...@gmail.com]

> if you're using the same training.dat file since day one,
> then perhaps you need to reset the junk filters and start
> over.

As I said...

> >resetting my training data,

I can certainly delete the training.dat, but isn't that taken care
of by hitting the "reset training data" button?

[Snarf]

Nerv...@gmail.com schreef:

After upgrading to version TB2, I had to activate
the deletion option for unwanted mail in the
TB-options.

It works great now, also for "normal" mail that I
give an unwanted mark.

--
Frans 8)

[Wayne Mery]

exactly which option on which panel?

[Snarf]

Wayne Mery schreef:

I've installed the Dutch version so I don't know
if the "translated" words are exactly the same as
in English version.

- menu bar => Extra
- in the pull down menu => Options
( or press: Alt +O )
- click on the tab=> Privacy
- click on the sub-tab => General
- choose the desired functions and clik on => OK

It's in the same panel as where you can find the
"reset training" button.

--
Frans 8)

[Joe Brown]

Maybe I'm misunderstanding you but, can't you go into the Tools, Account
Settings and then Junk Settings and tell it to automatically delete Junk
mail in x number of days? You will have to do this for each account but
you only need to do it once.

[Loekie Ratelkous]

Snarf schreef:

extra => Tools

> - in the pull down menu => Options
> ( or press: Alt +O )
> - click on the tab=> Privacy
> - click on the sub-tab => General
> - choose the desired functions and clik on => OK
>
> It's in the same panel as where you can find the "reset training" button.
>

--
Loek

[Nerv...@gmail.com]

> > I see that it was a known issue in 0.9, but it doesn't seem to have
> > been fixed since then. Any tips or suggestions would be appreciated.
>
> After upgrading to version TB2, I had to activate
> the deletion option for unwanted mail in the
> TB-options.
>
> It works great now, also for "normal" mail that I
> give an unwanted mark.

Got it checked already. :-)

[Nerv...@gmail.com]

On Aug 29, 8:55 am, Joe Brown <jbrown...@nyc.rr.com> wrote:

I think that my subject was misleading - it's moving junk into the
junk folder that *sometimes* doesn't happen.

[Nir]

Do you have retention policy activated for Junk folder ( right click on
Junk folder > properties > retention policy ) ?

Is it an IMAP account or POP3 ?

"https://bugzilla.mozilla.org/show_bug.cgi?id=196732#c60"

[Pete Holsberg]

Nerv...@gmail.com keyed the following on 8/29/2007 4:48 AM:

What button is that???

--
Pete Holsberg
Columbus, NJ

Having a smoking area in a restaurant is like having a peeing area in a
pool...
--Thomas Pfeffer, American Heart Association

[Nir]

Pete Holsberg wrote:
> Nerv...@gmail.com keyed the following on 8/29/2007 4:48 AM:

>> I can certainly delete the training.dat, but isn't that taken care

>> of by hitting the "reset training data" button?
>
> What button is that???
>
>

Edit > Preference > Privacy > Junk : "reset training data" button.

[Nerv...@gmail.com]

On Aug 29, 1:34 pm, Nir <nir....@hotmail.com> wrote:

It's pop3. That does give me one more avenue, I have auto-compaction
enabled, and that seems to indicate that it may be compacting the junk
folder, and hence not able to move things. I'll turn that off and see
if it helps.

[Phillip M. Jones, C.E.T]

In ThunderBird and SeaMonkey, go over to tools menu and look for Delete
Mail Marked as Junk in folder.

You must actually be in the Junk mail folder. (don't have to have a
piece of junk mail open). click on this then click on empty trash.

What actually happens is that mail in junk is moved to trash where it
can be deleted.

Its setup to assume that a powerful feature as this is over the heads of
99.999% of the people. So you have to go through this two step process
to kill junk permanently. So that you don't accidentally delete
important junk. They assume you don't know how to drag and drop item
else's where after un marking as junk. ;)

--
------------------------------------------------------------------------
Phillip M. Jones, CET http://www.vpea.org
If it's "fixed", don't "break it"! mailto:pjo...@kimbanet.com
http://www.kimbanet.com/~pjones/default.htm
Mac G4-500, OSX.3.9 Mac 17" PowerBook G4-1.67 Gb, OSX.4.10
------------------------------------------------------------------------