request time out while sending the mail with attachment
sameer
We are getting the smtp server request timeout error while sending the
mail with attachment. Without attachment we dont have any problem. We
have already disable the antivirus and firewall on that system and
there is no scaning fro outgoing message. Its working wiith ms
outlook.
Kindly help
Mike Easter
> We are getting the smtp server request timeout error while sending the
> mail with attachment. Without attachment we dont have any problem. We
> have already disable the antivirus and firewall on that system and
> there is no scaning fro outgoing message. Its working wiith ms
> outlook.
How big is the attachment?
Maybe your message is too big. Unlike OE, Tbird doesn't have a feature
to break smtp messages apart into pieces to be reassembled.
I don't think that email is a good way to transfer large files. Large
files should be transferred with a file transfer service or ftp.
about:config has a place to adjust timeout mailnews.tcptimeout
http://kb.mozillazine.org/Modify_Thunderbird_settings#Change_connection_timeout
Change connection timeout
The article below has a lot of suggestions.
http://kb.mozillazine.org/Can_not_send_large_attachments Can not send
large attachments
--
Mike Easter
sameer
> sameer wrote:
> > We are getting the smtp server request timeout error while sending the
> > mail with attachment. Without attachment we dont have any problem. We
> > have already disable the antivirus and firewall on that system and
> > there is no scaning fro outgoing message. Its working wiith ms
> > outlook.
>
> How big is the attachment?
>
> Maybe your message is too big. Unlike OE, Tbird doesn't have a feature
> to break smtp messages apart into pieces to be reassembled.
>
> I don't think that email is a good way to transfer large files. Large
> files should be transferred with a file transfer service or ftp.
>
> about:config has a place to adjust timeout mailnews.tcptimeout
>
> Change connection timeout
>
> The article below has a lot of suggestions.
>
> http://kb.mozillazine.org/Can_not_send_large_attachments Can not send
> large attachments
>
> --
> Mike Easter
We are not able to send 1 Kb attachment tooo
Mike Easter
> Mike Easter
>>> We are getting the smtp server request timeout error while sending the
>>> mail with attachment.
>> The article below has a lot of suggestions.
>>
>> http://kb.mozillazine.org/Can_not_send_large_attachments Can not send
>> large attachments
> We are not able to send 1 Kb attachment tooo
1 K isn't large.
The article above also addresses issues that are not the /size/ of the
attachment.
<snip>
Its also possible the problem has nothing to do with the size of the
attachment. Try the following:
* Send a message with a small attachment with the same file
extension to verify your SMTP server is not filtering based on the file
extension. You might also try sending the attachment as a .ZIP file.
* Check that the attachments filename doesn't contain characters
that might cause a problem by renaming it beforehand to use just 7bit
ASCII letters.
* See if the problem only occurs for a specific file name
extension. A number of users have had problems sending .doc attachments
and fixed the problem by exiting Thunderbird and deleting the
MimeTypes.rdf file in the profile. [...]
</snip>
--
Mike Easter
sameer
> sameer wrote:
> > Mike Easter
> >> sameer wrote:
> >>> We are getting the smtp server request timeout error while sending the
> >>> mail with attachment.
> >> The article below has a lot of suggestions.
>
> >> large attachments
> > We are not able to send 1 Kb attachment tooo
>
> 1 K isn't large.
>
> The article above also addresses issues that are not the /size/ of the
> attachment.
>
> <snip>
> Its also possible the problem has nothing to do with the size of the
> attachment. Try the following:
>
> * Send a message with a small attachment with the same file
> extension to verify your SMTP server is not filtering based on the file
> extension. You might also try sending the attachment as a .ZIP file.
>
> * Check that the attachments filename doesn't contain characters
> that might cause a problem by renaming it beforehand to use just 7bit
> ASCII letters.
>
> * See if the problem only occurs for a specific file name
> extension. A number of users have had problems sending .doc attachments
> and fixed the problem by exiting Thunderbird and deleting the
> MimeTypes.rdf file in the profile. [...]
> </snip>
>
> --
> Mike Easter
Thanks Mike for assistance
For testing we attached the diffrent different file format. Still we
are getting the same problem.
sameer
> On Feb 14, 2:36 pm, Mike Easter <Mi...@ster.invalid> wrote:
>
>
>
> > sameer wrote:
> > > Mike Easter
> > >> sameer wrote:
> > >>> We are getting the smtp server request timeout error while sending the
> > >>> mail with attachment.
> > >> The article below has a lot of suggestions.
>
> > >> large attachments
> > > We are not able to send 1 Kb attachment tooo
>
> > 1 K isn't large.
>
> > The article above also addresses issues that are not the /size/ of the
> > attachment.
>
> > <snip>
> > Its also possible the problem has nothing to do with the size of the
> > attachment. Try the following:
>
> > * Send a message with a small attachment with the same file
> > extension to verify your SMTP server is not filtering based on the file
> > extension. You might also try sending the attachment as a .ZIP file.
>
> > * Check that the attachments filename doesn't contain characters
> > that might cause a problem by renaming it beforehand to use just 7bit
> > ASCII letters.
>
> > * See if the problem only occurs for a specific file name
> > extension. A number of users have had problems sending .doc attachments
> > and fixed the problem by exiting Thunderbird and deleting the
> > MimeTypes.rdf file in the profile. [...]
> > </snip>
>
> > --
> > Mike Easter
>
> Thanks Mike for assistance
> For testing we attached the diffrent different file format. Still we
> are getting the same problem.
My problem is solved by editing two fields in filter tab:
mailnews.tcptimeout 300
network.tcp.sendbuffer 65535
Jay Garcia
--- Original Message ---
Default = 20
> network.tcp.sendbuffer 65535
Default = 131072
That works without fail here, no idea why you had to increase it.
Network maybe or limits set by your ISP?
--
*Jay Garcia - Netscape/Flock Champion*
www.ufaq.org
Netscape - Firefox - SeaMonkey - Flock - Thunderbird
*DISCLAIMER: I have no authority here, therefore all replies other than
factual support answers are my opinions only.*