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why are draft messages left over after sending a message?

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Joseph Hogan

unread,
Aug 11, 2011, 10:37:11 PM8/11/11
to support-t...@lists.mozilla.org
On a regular basis, I end up having multiple copies of a message I wrote
left over in my draft folder.

Is there a way to stop this from happening? Sometimes I question if I
even sent the message when I see these messages. I have to verify in
the sent folder.

Thanks

Joseph

dillinger

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Aug 12, 2011, 3:23:29 PM8/12/11
to

You can turn off auto saving in Preferences > Composition > General.

Michel

Wayne Mery

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Aug 12, 2011, 3:38:35 PM8/12/11
to

Lu Wei

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Nov 28, 2011, 3:41:01 AM11/28/11
to
On 2011-8-13 3:38, Wayne Mery wrote:
> On 8/11/2011 10:37 PM, Joseph Hogan wrote:
>> On a regular basis, I end up having multiple copies of a message I wrote
>> left over in my draft folder.
>>
>> Is there a way to stop this from happening? Sometimes I question if I
>> even sent the message when I see these messages. I have to verify in the
>> sent folder.
>>
>> Thanks
>>
>> Joseph
>
> Joseph, Is this
> - local? https://bugzilla.mozilla.org/show_bug.cgi?id=482836
> - imap? https://bugzilla.mozilla.org/show_bug.cgi?id=460085
> - gmail? https://bugzilla.mozilla.org/show_bug.cgi?id=618553
>

I have this in an IMAP account. Every time after sent the mail I must
delete them manually.

--
Regards,
Lu Wei
PGP key ID: 0x92CCE1EA

Jay Garcia

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Nov 28, 2011, 11:25:45 AM11/28/11
to
On 28.11.2011 02:41, Lu Wei wrote:
Couple of possibilities:

1. Your Draft folder is where, on the server or on your local system?
2. Have you compacted folders recently?
3. Close Thunderbird, locate your profile mail account directory and
delete all .MSF files



--
Jay Garcia - www.ufaq.org - Netscape - Firefox - SeaMonkey - Thunderbird
Mozilla Contribute Coordinator Team - www.mozilla.org/contribute/
Mozilla Mozillian Member - www.mozillians.org
Mozilla Contributor Member - www.mozilla.org/credits/

Jay Garcia

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Nov 28, 2011, 11:39:56 AM11/28/11
to
On 28.11.2011 10:25, Jay Garcia wrote:

--- Original Message ---

> On 28.11.2011 02:41, Lu Wei wrote:
>
> --- Original Message ---
>
>> On 2011-8-13 3:38, Wayne Mery wrote:
>>> On 8/11/2011 10:37 PM, Joseph Hogan wrote:
>>>> On a regular basis, I end up having multiple copies of a message I wrote
>>>> left over in my draft folder.
>>>>
>>>> Is there a way to stop this from happening? Sometimes I question if I
>>>> even sent the message when I see these messages. I have to verify in the
>>>> sent folder.
>>>>
>>>> Thanks
>>>>
>>>> Joseph
>>>
>>> Joseph, Is this
>>> - local? https://bugzilla.mozilla.org/show_bug.cgi?id=482836
>>> - imap? https://bugzilla.mozilla.org/show_bug.cgi?id=460085
>>> - gmail? https://bugzilla.mozilla.org/show_bug.cgi?id=618553
>>>
>>
>> I have this in an IMAP account. Every time after sent the mail I must
>> delete them manually.
>>
>
> Couple of possibilities:
>
> 1. Your Draft folder is where, on the server or on your local system?
> 2. Have you compacted folders recently?
> 3. Close Thunderbird, locate your profile mail account directory and
> delete all .MSF files
>
>
>

More .....

Try this:

In your IMAP account, right-click on Drafts and select "Subscribe". In
the list, make sure that the checkbox for Drafts is checked.

Then:

TOOLS => Account Settings => your imap account => Copies and Folders =>
Drafts and Templates => Keep message drafts in => drafts "your IMAP account"

Now see what happens.

clay

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Nov 28, 2011, 11:55:20 AM11/28/11
to
...which is why I have all the 'Drafts' folders set to save in Trash.

James Silverton

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Nov 28, 2011, 2:22:13 PM11/28/11
to
I have the Drafts folder set under the name of the account. If I save a
message, it goes to Drafts. Opening the message, I only have a choice to
edit it and then I can send it and it disappears from Drafts. I am using
7.0.1.

--
Jim Silverton,
Potomac, MD.

Lu Wei

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Nov 30, 2011, 6:22:12 AM11/30/11
to
It doesn't disappear for me :(

Lu Wei

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Nov 30, 2011, 6:23:05 AM11/30/11
to
On 2011-11-29 0:25, Jay Garcia wrote:
> On 28.11.2011 02:41, Lu Wei wrote:
>
> --- Original Message ---
>
>> On 2011-8-13 3:38, Wayne Mery wrote:
>>> On 8/11/2011 10:37 PM, Joseph Hogan wrote:
>>>> On a regular basis, I end up having multiple copies of a message I wrote
>>>> left over in my draft folder.
>>>>
>>>> Is there a way to stop this from happening? Sometimes I question if I
>>>> even sent the message when I see these messages. I have to verify in the
>>>> sent folder.
>>>>
>>>> Thanks
>>>>
>>>> Joseph
>>>
>>> Joseph, Is this
>>> - local? https://bugzilla.mozilla.org/show_bug.cgi?id=482836
>>> - imap? https://bugzilla.mozilla.org/show_bug.cgi?id=460085
>>> - gmail? https://bugzilla.mozilla.org/show_bug.cgi?id=618553
>>>
>>
>> I have this in an IMAP account. Every time after sent the mail I must
>> delete them manually.
>>
>
> Couple of possibilities:
>
> 1. Your Draft folder is where, on the server or on your local system?
IMAP draft folder, both on the server and on local;

> 2. Have you compacted folders recently?
No.

> 3. Close Thunderbird, locate your profile mail account directory and
> delete all .MSF files
I'll try it. What's the point of this?

Lu Wei

unread,
Nov 30, 2011, 6:32:04 AM11/30/11
to
On 2011-11-29 0:39, Jay Garcia wrote:

> More .....
>
> Try this:
>
> In your IMAP account, right-click on Drafts and select "Subscribe". In
> the list, make sure that the checkbox for Drafts is checked.
>
> Then:
>
> TOOLS => Account Settings => your imap account => Copies and Folders =>
> Drafts and Templates => Keep message drafts in => drafts "your IMAP account"
>
> Now see what happens.
>
These are exactly my settings.

Lu Wei

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Nov 30, 2011, 7:10:19 AM11/30/11
to

> 3. Close Thunderbird, locate your profile mail account directory and
> delete all .MSF files
>
I deleted file "draft" and "draft.msf" and restart TB, write a new
message, wait for it be created in draft, then close editing and select
"don't save", TB shows "deleted one message from draft...", then draft
folder is left with a new unread message -- that
should-have-been-deleted draft.

Jay Garcia

unread,
Nov 30, 2011, 7:22:10 AM11/30/11
to
.MSF files are summary files that contain various settings and
user-specific preferences for each mail folder. There may be one or more
of these files that are corrupted thereby causing the problem you are
experiencing.

Jay Garcia

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Nov 30, 2011, 7:23:55 AM11/30/11
to
On 30.11.2011 05:32, Lu Wei wrote:

--- Original Message ---

Try setting the Drafts to another folder, exit TB and then after
resatarting, set it back to the original Drafts folder.

Wayne Mery

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Nov 30, 2011, 10:18:25 AM11/30/11
to
On 11/30/2011 7:10 AM, Lu Wei wrote:
>
>> 3. Close Thunderbird, locate your profile mail account directory and
>> delete all .MSF files
>>
> I deleted file "draft" and "draft.msf" and restart TB, write a new
> message, wait for it be created in draft, then close editing and select
> "don't save", TB shows "deleted one message from draft...", then draft
> folder is left with a new unread message -- that
> should-have-been-deleted draft.
>
>

what is your "Auto Save" interval value? (in Tools | Options | Composition)
evangelize ... http://www.spreadthunderbird.com/aff/165/

Jay Garcia

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Nov 30, 2011, 7:38:33 PM11/30/11
to
On 30.11.2011 09:18, Wayne Mery wrote:

--- Original Message ---

> On 11/30/2011 7:10 AM, Lu Wei wrote:
>>
>>> 3. Close Thunderbird, locate your profile mail account directory and
>>> delete all .MSF files
>>>
>> I deleted file "draft" and "draft.msf" and restart TB, write a new
>> message, wait for it be created in draft, then close editing and select
>> "don't save", TB shows "deleted one message from draft...", then draft
>> folder is left with a new unread message -- that
>> should-have-been-deleted draft.
>>
>>
>
> what is your "Auto Save" interval value? (in Tools | Options | Composition)
>

It thought of everything BUT that, thanks for jogging the memory. Maybe
he has it set for an hour. :-)

His reply should hopefully be productive.

Wayne

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Dec 1, 2011, 11:26:02 AM12/1/11
to
I had the same problem when I started using DavMail as a gateway for Exchange 2010.
The problem is TB creates a draft but the gateway sees it only as another message
to upload. It then uploads it to the IMAP Drafts folder, but the IMAP server never
realizes it's a draft. So it won't get deleted automatically. Actually, I got
many, one each time TB auto-saved the draft. (On a lengthy message I could get
8 or so copies of the drafts, all of which had to be manually deleted.)

My solution was to save drafts on Local folders and not in the IMAP account. That
works as expected. I plan on submitting a trouble report for DavMail, but if
your email provider uses some sort of gateway, that may be the problem. It would
be nice if TB could send delete requests for unneeded drafts, rather than assume
drafts are handled correctly by the remote end, but I don't expect that is an option.

--
Wayne

gla...@linuxuser.iam

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Dec 1, 2011, 5:10:32 PM12/1/11
to
On 12/01/2011 04:26 PM, Wayne wrote:
<>

> My solution was to save drafts on Local folders and not in the IMAP account.
> That works as expected. I plan on submitting a trouble report for DavMail,
> but if your email provider uses some sort of gateway, that may be the
> problem. It would be nice if TB could send delete requests for unneeded
> drafts, rather than assume drafts are handled correctly by the remote end,
> but I don't expect that is an option.

i would not consider it a bug or problem with thunderbird.

i do wonder why one would want to keep drafts on an imap server.

granted, it would allow you to begin an email from one computer and then
finish it at another. but i do not see much need for such.


--
peace out.

tc, hago.

walking the walk. long live tux.

g
.

*please reply "plain text" only. "html text" are deleted*

Lu Wei

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Dec 2, 2011, 5:41:31 AM12/2/11
to
On 2011-11-30 23:18, Wayne Mery wrote:
> On 11/30/2011 7:10 AM, Lu Wei wrote:
>>
>>> 3. Close Thunderbird, locate your profile mail account directory and
>>> delete all .MSF files
>>>
>> I deleted file "draft" and "draft.msf" and restart TB, write a new
>> message, wait for it be created in draft, then close editing and select
>> "don't save", TB shows "deleted one message from draft...", then draft
>> folder is left with a new unread message -- that
>> should-have-been-deleted draft.
>>
>>
>
> what is your "Auto Save" interval value? (in Tools | Options | Composition)
>
5 minutes. The "new unread draft message" are created after that time, I
think, and every 5 minutes it will create a new draft, so the longer I
edit a message, the more drafts will left.

Lu Wei

unread,
Dec 2, 2011, 6:05:05 AM12/2/11
to Wayne
On 2011-12-2 0:26, Wayne wrote:
>
> I had the same problem when I started using DavMail as a gateway for Exchange 2010.
That's exactly my situation.

> The problem is TB creates a draft but the gateway sees it only as another message
> to upload. It then uploads it to the IMAP Drafts folder, but the IMAP server never
> realizes it's a draft. So it won't get deleted automatically. Actually, I got
> many, one each time TB auto-saved the draft. (On a lengthy message I could get
> 8 or so copies of the drafts, all of which had to be manually deleted.)
I have the same phenomenon, yet I have a different opinion. IMAP server
should realizes it's a draft, since the draft folder is subscribed from
the server. If I connect to the server using Outlook, the folder behaves
just as a draft folder should be. When I exit editing, TB should issue a
"delete" command, and there is something wrong afterwards. Although TB
shows in status bar that draft is deleted, but the command definitely
fails. Whether it's TB or Davmail do not process the correct command is
left a question.
>
> My solution was to save drafts on Local folders and not in the IMAP account. That
> works as expected. I plan on submitting a trouble report for DavMail, but if
> your email provider uses some sort of gateway, that may be the problem. It would
> be nice if TB could send delete requests for unneeded drafts, rather than assume
> drafts are handled correctly by the remote end, but I don't expect that is an option.
>


--

Lu Wei

unread,
Dec 2, 2011, 6:35:58 AM12/2/11
to
On 2011-12-2 6:10, gla...@linuxuser.iam wrote:
> On 12/01/2011 04:26 PM, Wayne wrote:
> <>
>
>> My solution was to save drafts on Local folders and not in the IMAP account.
>> That works as expected. I plan on submitting a trouble report for DavMail,
>> but if your email provider uses some sort of gateway, that may be the
>> problem. It would be nice if TB could send delete requests for unneeded
>> drafts, rather than assume drafts are handled correctly by the remote end,
>> but I don't expect that is an option.
>
> i would not consider it a bug or problem with thunderbird.
>
> i do wonder why one would want to keep drafts on an imap server.
>
> granted, it would allow you to begin an email from one computer and then
> finish it at another. but i do not see much need for such.

The need is exactly as you said. Home and office computers.

Lu Wei

unread,
Dec 2, 2011, 6:05:14 AM12/2/11
to
On 2011-12-2 0:26, Wayne wrote:
>
> I had the same problem when I started using DavMail as a gateway for Exchange 2010.
That's exactly my situation.

> The problem is TB creates a draft but the gateway sees it only as another message
> to upload. It then uploads it to the IMAP Drafts folder, but the IMAP server never
> realizes it's a draft. So it won't get deleted automatically. Actually, I got
> many, one each time TB auto-saved the draft. (On a lengthy message I could get
> 8 or so copies of the drafts, all of which had to be manually deleted.)
I have the same phenomenon, yet I have a different opinion. IMAP server
should realizes it's a draft, since the draft folder is subscribed from
the server. If I connect to the server using Outlook, the folder behaves
just as a draft folder should be. When I exit editing, TB should issue a
"delete" command, and there is something wrong afterwards. Although TB
shows in status bar that draft is deleted, but the command definitely
fails. Whether it's TB or Davmail do not process the correct command is
left a question.
>
> My solution was to save drafts on Local folders and not in the IMAP account. That
> works as expected. I plan on submitting a trouble report for DavMail, but if
> your email provider uses some sort of gateway, that may be the problem. It would
> be nice if TB could send delete requests for unneeded drafts, rather than assume
> drafts are handled correctly by the remote end, but I don't expect that is an option.
>


--

gla...@linuxuser.iam

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Dec 2, 2011, 8:40:56 AM12/2/11
to
---

my crystal ball was a little cloudy when i wrote that so i did not know
your intent for sure. 8-)

have you checked timestamps for drafts in imap account draft directory
to see if the remaining drafts are from both computers? apply logical
reasoning.

also, have you gone thru your about:config to insure that you have
proper settings?

http://kb.mozillazine.org/Mail_and_news_settings

search for 'drafts', 'imap', 'sync', to see how each setting is used.

i am not using imap, but i do know with my pop3 accounts and with single
computer, there have been times that when i am composing and then save
a draft and reopen to finish, i have had old drafts remain. several times
when i open and save several composing, i have had several drafts remain.

i have looked at this with an open mind and credited it as a bug. as
such, i have given it little concern and knowing that they may be there,
i just go ahead and delete them.

devs have enough to do 'keeping up with the joneses' and coming up with
their 'new and wonderful' releases, so i do not expect them to spend
time to correct a 'minor bug'. ;)

granted, it can be a pain in the ass, but it could be worse.

not a reply that you would like to see. just 'bite the bullet' and delete
the dupes.

Lu Wei

unread,
Dec 2, 2011, 11:44:36 PM12/2/11
to
On 2011-12-2 21:40, gla...@linuxuser.iam wrote:
> On 12/02/2011 11:35 AM, Lu Wei wrote:
>> On 2011-12-2 6:10, gla...@linuxuser.iam wrote:
> <>
>
>>> granted, it would allow you to begin an email from one computer and then
>>> finish it at another. but i do not see much need for such.
>>
>> The need is exactly as you said. Home and office computers.
> ---
>
> my crystal ball was a little cloudy when i wrote that so i did not know
> your intent for sure. 8-)
>
> have you checked timestamps for drafts in imap account draft directory
> to see if the remaining drafts are from both computers? apply logical
> reasoning.

The remaining drafts are from TB computer. The other one uses Outlook
and behaves normal.

gla...@linuxuser.iam

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Dec 3, 2011, 6:46:40 PM12/3/11
to
On 12/03/2011 04:44 AM, Lu Wei wrote:
<>


On 2011-12-2 21:40, gla...@linuxuser.iam wrote:
>> On 12/02/2011 11:35 AM, Lu Wei wrote:
>>> On 2011-12-2 6:10, gla...@linuxuser.iam wrote:
>> <>
>>
>>>> granted, it would allow you to begin an email from one computer and then
>>>> finish it at another. but i do not see much need for such.
>>> The need is exactly as you said. Home and office computers.
>> ---
>>
>> my crystal ball was a little cloudy when i wrote that so i did not know
>> your intent for sure. 8-)
>>
>> have you checked timestamps for drafts in imap account draft directory
>> to see if the remaining drafts are from both computers? apply logical
>> reasoning.
>

> The remaining drafts are from TB computer.

not questioning computer using thunderbird, questioning if dupes are from
same email client.

to rephrase;

the dupes that are left on server, are they from a combination of office
and home computer?

are you using thunderbird at both computers, or are you using thunderbird
on one and outlook on other?

ie, what happens if you compose, save, later open then save, repeat, then
later open and send with thunderbird? do you have dupes of different time
stamps?

does this matter if at same computer or from both home and office computer?


> The other one uses Outlook and behaves normal.

other what? computer? as in using thunderbird on one, outlook on other.

problem now confronts, when you have dupes, does it come about by fact
that you are using 2 different email clients?


before you send email and all dupes are still on your system and you view
duped email drafts as 'source', do you see same info for these headers;

X-Mozilla-Status:
X-Mozilla-Status2:
X-Identity-Key:
References:
Message-ID:
X-Mozilla-Draft-Info:
User-Agent:
Content-Type:
Content-Transfer-Encoding:


problems you are having may well be cured by using thunderbird on both
computers because thunderbird and outlook do not build same header info.

begining to see relationship i am trying to make?

Lu Wei

unread,
Dec 3, 2011, 8:31:50 PM12/3/11
to
On 2011-12-4 7:46, gla...@linuxuser.iam wrote:
>> The remaining drafts are from TB computer.
>
> not questioning computer using thunderbird, questioning if dupes are from
> same email client.
>
> to rephrase;
>
> the dupes that are left on server, are they from a combination of office
> and home computer?
>
> are you using thunderbird at both computers, or are you using thunderbird
> on one and outlook on other?
>
> ie, what happens if you compose, save, later open then save, repeat, then
> later open and send with thunderbird? do you have dupes of different time
> stamps?
>
Yes, the dupes are from same client, same computer that uses TB, i.e.
the other computer or Outlook are not involved in the problem. The
problem is TB cannot delete its own drafts. IIRC, it used to work good,
the problem occurs recently after corp's IT dept upgraded something on
the Exchange server, and EWS mode have to be enabled to access the
Exchange server.

Jay Garcia

unread,
Dec 3, 2011, 8:32:50 PM12/3/11
to
On 03.12.2011 17:46, gla...@linuxuser.iam wrote:

--- Original Message ---

> problems you are having may well be cured by using thunderbird on both
> computers because thunderbird and outlook do not build same header info.
>
> begining to see relationship i am trying to make?
>

Interesting hypothesis and makes a whole lot of sense. I don't have two
email clients unless SM and TB count as 2 in this scenario.

gla...@linuxuser.iam

unread,
Dec 3, 2011, 9:34:02 PM12/3/11
to
On 12/04/2011 01:31 AM, Lu Wei wrote:
<>

> Yes, the dupes are from same client, same computer that uses TB, i.e.
> the other computer or Outlook are not involved in the problem. The
> problem is TB cannot delete its own drafts.
---

better described as 'exchange' will not allow deleting drafts.


> IIRC, it used to work good, the problem occurs recently after corp's IT dept
> upgraded something on the Exchange server, and EWS mode have to be enabled
> to access the Exchange server.
---

you just cleared the mud from the water.

i would say that problem is not how thunderbird handles the imap, it is
more like how 'exchange' handles thunderbird.

ms does not write any of it's software to be compatible with 'foreign'
software. with thunderbird and firefox being in a direct competition
with outlook and ie, i have no doubt that new exchange software was
written to cause problems with thunderbird.

just my opinion, but i do feel problem is yours and there will be little
help from your 'it support'. if they tell you anything, it may well be
to stop using thunderbird.

Dad

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Dec 3, 2011, 10:15:43 PM12/3/11
to
On Dec 3, 5:46 pm, glad...@linuxuser.iam wrote:
> On 12/03/2011 04:44 AM, Lu Wei wrote:
> <>
>
>  On 2011-12-2 21:40, glad...@linuxuser.iam wrote:
>
>
>
>
>
>
>
>
>
> >> On 12/02/2011 11:35 AM, Lu Wei wrote:

Jay Garcia

unread,
Dec 3, 2011, 10:17:47 PM12/3/11
to
On 03.12.2011 19:32, Jay Garcia wrote:

--- Original Message ---

gla...@linuxuser.iam

unread,
Dec 3, 2011, 10:36:51 PM12/3/11
to
On 12/04/2011 03:15 AM, Dad wrote:
<>

> Interesting hypothesis and makes a whole lot of sense. I don't have
> two email clients unless SM and TB count as 2 in this scenario.

are they not both mozilla? 8-)

gla...@linuxuser.iam

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Dec 3, 2011, 10:46:28 PM12/3/11
to
On 12/04/2011 03:17 AM, Jay Garcia wrote:
> On 03.12.2011 19:32, Jay Garcia wrote:
>
> --- Original Message ---
>
> Interesting hypothesis and makes a whole lot of sense. I don't have two
> email clients unless SM and TB count as 2 in this scenario.

dad jay,

are they not both mozilla? 8-)


what i was actually curious to find was headers using different header lines.


now that lu wei has revealed fact of ms exchange being used, i can now
see a reasoning for his problem. as i stated in my reply of;

Date: Sun, 04 Dec 2011 02:34:02 +0000

to him.

Jay Garcia

unread,
Dec 3, 2011, 11:17:29 PM12/3/11
to
On 03.12.2011 21:46, gla...@linuxuser.iam wrote:

--- Original Message ---

> On 12/04/2011 03:17 AM, Jay Garcia wrote:
>> On 03.12.2011 19:32, Jay Garcia wrote:
>>
>> --- Original Message ---
>>
>> Interesting hypothesis and makes a whole lot of sense. I don't have two
>> email clients unless SM and TB count as 2 in this scenario.
>
> dad jay,
>
> are they not both mozilla? 8-)
>
>
> what i was actually curious to find was headers using different header lines.
>
>
> now that lu wei has revealed fact of ms exchange being used, i can now
> see a reasoning for his problem. as i stated in my reply of;
>
> Date: Sun, 04 Dec 2011 02:34:02 +0000
>
> to him.
>
>

Yes, I noticed that after I posted. My original post/reply that was
cancelled (was not OT) was for the purpose of seeking information so in
case I get the same questions in other Mozilla Support venues I am
responsible for. Thanks for clearing it up.

Lu Wei

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Dec 7, 2011, 8:17:19 PM12/7/11
to
On 2011-12-4 10:34, gla...@linuxuser.iam wrote:
> On 12/04/2011 01:31 AM, Lu Wei wrote:
> <>
>
>> Yes, the dupes are from same client, same computer that uses TB, i.e.
>> the other computer or Outlook are not involved in the problem. The
>> problem is TB cannot delete its own drafts.
> ---
>
> better described as 'exchange' will not allow deleting drafts.
No, as I said, I can go to draft folder to delete them.

>
>
>> IIRC, it used to work good, the problem occurs recently after corp's IT dept
>> upgraded something on the Exchange server, and EWS mode have to be enabled
>> to access the Exchange server.
> ---
>
> you just cleared the mud from the water.
>
> i would say that problem is not how thunderbird handles the imap, it is
> more like how 'exchange' handles thunderbird.
The problem may not be that simple. In Thunderbird<->Davmail<->Exchange,
assume Exchange web access just do it job, then either Thunderbird or
Davmail is the cause.

>
> ms does not write any of it's software to be compatible with 'foreign'
> software. with thunderbird and firefox being in a direct competition
> with outlook and ie, i have no doubt that new exchange software was
> written to cause problems with thunderbird.
>
> just my opinion, but i do feel problem is yours and there will be little
> help from your 'it support'. if they tell you anything, it may well be
> to stop using thunderbird.
That's why I come here; the corp's IT dept will not support any other
client they do not recommend.

gla...@linuxuser.iam

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Dec 8, 2011, 9:36:45 PM12/8/11
to
On 12/08/2011 01:17 AM, Lu Wei wrote:
> On 2011-12-4 10:34, gla...@linuxuser.iam wrote:
<>

>> better described as 'exchange' will not allow deleting drafts.
>
> No, as I said, I can go to draft folder to delete them.
---

clarify please.

i understood from previous post that problem is that the drafts on imap
server are failing to delete when you make multi edits, as older drafts
remain on server.


>> i would say that problem is not how thunderbird handles the imap, it is
>> more like how 'exchange' handles thunderbird.
>
> The problem may not be that simple. In Thunderbird<->Davmail<->Exchange,
> assume Exchange web access just do it job, then either Thunderbird or
> Davmail is the cause.
---

my bad. aboves should have read;

}> better described as 'davmail' will not allow deleting drafts.


}> i would say that problem is not how thunderbird handles the imap, it is
}> more like how 'davmail' handles thunderbird on 'exchange' server.


>> just my opinion, but i do feel problem is yours and there will be little
>> help from your 'it support'. if they tell you anything, it may well be
>> to stop using thunderbird.
>
> That's why I come here; the corp's IT dept will not support any other
> client they do not recommend.
---

you need non biased 'it dept', or an 'it team' with more intelligence. :-)


i check to see what davmail might reveal;

http://davmail.sourceforge.net/

which was not a lot, but you might consider going thru setting up
thunderbird to use davmail;

http://davmail.sourceforge.net/thunderbirdimapmailsetup.html

[wondering why they use french screen shots and use english instructions]


i narrowed down a google search to 'drafts' only to come up with these 4;

http://www.google.com/search?q=davmail+imap+%22delete+drafts%22

where only thing close was;

http://forums.macrumors.com/showthread.php?t=396115

which deals with thunderbird client, not davmail server.

one thing i did find in 'faq';

http://davmail.sourceforge.net/faq.html

read near bottom of page under;

Message deleted over IMAP still visible through OWA

if that does not help, and because i am not able to connect to a davmail
server, i am limited in what i will have in my about:config. so i will
suggest opening your about:config and filter on words;

draft

imap

sync

to see what shows in 'Preference Name' column that may be related.

*do make notes of states before you try changes*.

Lu Wei

unread,
Dec 11, 2011, 6:18:30 AM12/11/11
to
On 2011-12-9 10:36, gla...@linuxuser.iam wrote:
> On 12/08/2011 01:17 AM, Lu Wei wrote:
>> On 2011-12-4 10:34, gla...@linuxuser.iam wrote:
> <>
>
>>> better described as 'exchange' will not allow deleting drafts.
>>
>> No, as I said, I can go to draft folder to delete them.
> ---
>
> clarify please.
>
> i understood from previous post that problem is that the drafts on
> imap server are failing to delete when you make multi edits, as older
> drafts remain on server.
Yes, but these remain drafts can be deleted when I go into the draft
folder, select them all, and press "del".

>
>>> i would say that problem is not how thunderbird handles the imap,
>>> it is more like how 'exchange' handles thunderbird.
>>
>> The problem may not be that simple. In
>> Thunderbird<->Davmail<->Exchange, assume Exchange web access just
>> do it job, then either Thunderbird or Davmail is the cause.
> ---
>
> my bad. aboves should have read;
>
> }> better described as 'davmail' will not allow deleting drafts.
>
>
> }> i would say that problem is not how thunderbird handles the imap,
> it is }> more like how 'davmail' handles thunderbird on 'exchange'
> server.
That's possible. I think I should do a log. But I cannot analyze them
lacking protocol knowledge.

> i check to see what davmail might reveal;
>
> http://davmail.sourceforge.net/
>
> which was not a lot, but you might consider going thru setting up
> thunderbird to use davmail;
>
> http://davmail.sourceforge.net/thunderbirdimapmailsetup.html
>
> [wondering why they use french screen shots and use english
> instructions]
Yes, I have read the page many times.
>
>
> i narrowed down a google search to 'drafts' only to come up with
> these 4;
>
> http://www.google.com/search?q=davmail+imap+%22delete+drafts%22
>
> where only thing close was;
>
> http://forums.macrumors.com/showthread.php?t=396115
>
> which deals with thunderbird client, not davmail server.
>
> one thing i did find in 'faq';
>
> http://davmail.sourceforge.net/faq.html
>
> read near bottom of page under;
>
> Message deleted over IMAP still visible through OWA
>
mail.imap.expunge_after_delete=true
davmail.imapAutoExpunge=true
All set, not work. Maybe a different problem.

> if that does not help, and because i am not able to connect to a
> davmail server, i am limited in what i will have in my about:config.
> so i will suggest opening your about:config and filter on words;
>
> draft
>
> imap
>
> sync
>
> to see what shows in 'Preference Name' column that may be related.
I played with some "expunge" settings, but not work.
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