see this link : http://kb.mozillazine.org/Profile_in_use
One thing not mentioned in the Knowledge Base article is how to prevent
this from occurring again. Many have noticed that if you close using
File>>Exit, rather then from the closebox, the program is much more
likely to close cleanly.
Lee
--
Leonidas Jones, Mozilla/Netscape Champion
Learn about the Champs! http://mozillachampions.ufaq.org
The UFAQ'S http://www.ufaq.org/
http://www.mozilla.org/community/etiquette.html
http://mozilla.com http://mozilla.org
I may be wrong but i think this problem ("parent.lock") is much
complex and not going to fixed completely by File>Exit
although 'Thunderbird is already running, but is not responding'
also errors occurs when Thunderbird can't find profile folder due
to some profiles.ini file corruption. I'm just waiting for Jorm's
reply.
You're likely right, I'm just reporting what others have found. I've
never had the problem myself, and I suspect its a Windows only problem.
Lee
--
Leonidas Jones, Mozilla/Netscape Champion
--
Pic of the Day: http://img154.imageshack.us/my.php?image=fastdoglp2.jpg
You think.
Why dont you try it and see?
In the overwhelming majority of people who have this problem, changing
to File-->Exit fixes it, period. Whether you THINK thats right or not,
thats based on observeable results.
The (parent.lock) is just the end product of the process. When you quit
using the window close box (Red or Black X) that will quit the window,
and if its the last window in the program AND no other processes are
running, the program will quit.
The problem is, there ARE often other processes running, so while the
Window closes and you THINK the program has quit, it really hasnt. Its
still there, but with no window you cant see that.
When that occurs, the (parent.lock) doesnt get turned off, because the
program is still in essence running.
Time and time again, I keep telling people to use File-->Exit (Windows)
and they complain it CANT be that. But if they use it, oh gee, they dont
have the problems, what a conincidence eh?
Oh and yes, I can find a web page or two that even causes the problem
when you do use File-->Exit, about 2 pages out of approx 2 billion that
is. Heck I can find web pages that crash the program too, does that mean
its the programs fault?
Why dont you try it, and see. After all, it isnt doing ME any good, I
dont have the problem, you do.
/snip/
>>
> Lee, you haven't been here for some time. Its not just a windows
> problem. Its also been reported that Macs and Linuxes have been having
> this problem, too. Furthermore, others have been having the problem
> whether they close by using File, Close/Exit or not
>
True, but I have been running FF/TB on multiple computers, three Macs,
three Linux, three Windows XP, one 98 and one ME. Only the Windows
machines exhibit the problem, and then using File>>Exit to close them
seems to eradicate it. I know, its a small sample size.
I may have been gone from posting, but in preparing to return, I have
read the threads dating back to May. Indeed, that was one thing that
kept me so long the specter of that much catching up was a bit daunting.
I'm using TB-3a1. So i'm not sure enough.
> Why dont you try it and see?
I always use 'Ctlr+Q' to close TB window rather than moving mouse
pointer to Close button.
> In the overwhelming majority of people who have this problem, changing
> to File-->Exit fixes it, period. Whether you THINK thats right or not,
> thats based on observeable results.
>
and I'm shearing my own experience as a user.I'm sorry as my
experience is just opposite to majority . And one thing that i
like to ask you . can you keep 'Caps Lock' on when you reply to my
post?
> The (parent.lock) is just the end product of the process. When you quit
> using the window close box (Red or Black X) that will quit the window,
> and if its the last window in the program AND no other processes are
> running, the program will quit.
> The problem is, there ARE often other processes running, so while the
> Window closes and you THINK the program has quit, it really hasnt. Its
> still there, but with no window you cant see that.
> When that occurs, the (parent.lock) doesnt get turned off, because the
> program is still in essence running.
>
Yes, that is the original reason i believe. But i think it is not
related to close button or File>Exit.
Many thing can cause this same problem ( i have also got this
problem even i use 'Ctrl+Q' . )
if this problem use to arise due to close button then same problem
should arise in 'Epiphany' or 'Konqueror' .
"Its still there" -although it is not true always. whenever i face
such problem , i use to go Kmenu>System>KSysGuard and try to look
for 'thunderbird' and 'thunderbird-bin' and i can assure you that
there are no such entry.
> Time and time again, I keep telling people to use File-->Exit (Windows)
> and they complain it CANT be that. But if they use it, oh gee, they dont
> have the problems, what a conincidence eh?
>
i don't know.
> Oh and yes, I can find a web page or two that even causes the problem
> when you do use File-->Exit, about 2 pages out of approx 2 billion that
> is. Heck I can find web pages that crash the program too, does that mean
> its the programs fault?
>
i think we are discussing about Thunderbird.
> Why dont you try it, and see. After all, it isnt doing ME any good, I
> dont have the problem, you do.
I'm always trying to know the actual reason with my limited
knowledge .
>>>>
>>>> One thing not mentioned in the Knowledge Base article is how to
>>>> prevent this from occurring again. Many have noticed that if you
>>>> close using File>>Exit, rather then from the closebox, the program
>>>> is much more likely to close cleanly.
>>>>
>>>> Lee
>>>>
>>>
>>> I may be wrong but i think this problem ("parent.lock") is much
>>> complex and not going to fixed completely by File>Exit
>>> although 'Thunderbird is already running, but is not responding' also
>>> errors occurs when Thunderbird can't find profile folder due to some
>>> profiles.ini file corruption. I'm just waiting for Jorm's reply.
>>
>>
>>
>> You think.
>>
>
> I'm using TB-3a1. So i'm not sure enough.
Using BETA Software isnt going to prove anything, its for testing and
may have faults that do NOT exist in release versions.
>> Why dont you try it and see?
>
> I always use 'Ctlr+Q' to close TB window rather than moving mouse
> pointer to Close button.
Ctlr+Q is the keyboard equivelent of File-->quit or File-->Exit menu
commands. So you are doing it correctly
>> In the overwhelming majority of people who have this problem, changing
>> to File-->Exit fixes it, period. Whether you THINK thats right or not,
>> thats based on observeable results.
>>
>
> and I'm shearing my own experience as a user.I'm sorry as my experience
> is just opposite to majority . And one thing that i like to ask you .
> can you keep 'Caps Lock' on when you reply to my post?
You can claim experience with BETA or ALPHA versions as evidence at all!
Use a release version.
Um, WHY would I want to keep the caps lock key on when replying to your
posts? I almost never have it on in the first place? What difference are
you trying to make? What difference would it make to you if I did?
>> The (parent.lock) is just the end product of the process. When you
>> quit using the window close box (Red or Black X) that will quit the
>> window, and if its the last window in the program AND no other
>> processes are running, the program will quit.
>> The problem is, there ARE often other processes running, so while the
>> Window closes and you THINK the program has quit, it really hasnt. Its
>> still there, but with no window you cant see that.
>> When that occurs, the (parent.lock) doesnt get turned off, because the
>> program is still in essence running.
>>
>
> Yes, that is the original reason i believe. But i think it is not
> related to close button or File>Exit.
What do you mean it isnt related? Sheesh! Dont you understand?
program is running, parentlock file is there, to prevent second instance
of the program from launching when one already is.
You use Close Window (Red/Black X) to quit
- only one window open - no processes running
program quits, parent lock is removed, no problems.
You use Close Window to quit
- only one window open - with other processes running
program does NOT quit, parent lock is NOT removed. Problem when tryiing
to restart.
You use File-->Exit (File-->Quit) or Ctrl+Q to quit
-number of windows doesnt matter - other processes running or not
doesnt matter
progarm is quit, parent lock is removed, no problems!
So, the fact that parent lock is there is DIREÇTLY related to the method
used to quit!
> Many thing can cause this same problem ( i have also got this problem
> even i use 'Ctrl+Q' . )
Problems with a beta/alpha verson of a different application cannot be
compared to a similar problem with a release version of an earlier
application.
> if this problem use to arise due to close button then same problem
> should arise in 'Epiphany' or 'Konqueror' .
> "Its still there" -although it is not true always. whenever i face such
> problem , i use to go Kmenu>System>KSysGuard and try to look for
> 'thunderbird' and 'thunderbird-bin' and i can assure you that there are
> no such entry.
>> Time and time again, I keep telling people to use File-->Exit
>> (Windows) and they complain it CANT be that. But if they use it, oh
>> gee, they dont have the problems, what a conincidence eh?
>>
>
> i don't know.
If you wish to discuss issue with RELEASE versions of the program then
do so, do not mix it with beta/alpha versions of another version.
Once again, use a release version and use File-->Exit (File-->Quit) or
even your control key one, and you wont have the problem
>> Oh and yes, I can find a web page or two that even causes the problem
>> when you do use File-->Exit, about 2 pages out of approx 2 billion
>> that is. Heck I can find web pages that crash the program too, does
>> that mean its the programs fault?
>>
>
> i think we are discussing about Thunderbird.
>> Why dont you try it, and see. After all, it isnt doing ME any good, I
>> dont have the problem, you do.
>
> I'm always trying to know the actual reason with my limited knowledge .
I told you the actual reason, and you dont believe it. So whats the use?
Even when you are told something, you dont believe it, end of story.
and still getting same problem ( not frequently like other problem
in alpha versions ).
So I think this problem doesn't depends on what version I'm using.
>>> In the overwhelming majority of people who have this problem,
>>> changing to File-->Exit fixes it, period. Whether you THINK thats
>>> right or not, thats based on observeable results.
>>>
>>
>> and I'm shearing my own experience as a user.I'm sorry as my
>> experience is just opposite to majority . And one thing that i like to
>> ask you . can you keep 'Caps Lock' on when you reply to my post?
>
>
> You can claim experience with BETA or ALPHA versions as evidence at all!
> Use a release version.
>
>
again , this problem is much common in various versions.
> Um, WHY would I want to keep the caps lock key on when replying to your
> posts? I almost never have it on in the first place? What difference are
> you trying to make? What difference would it make to you if I did?
>
sorry,forget this issue.
Thanks for this detailed info. But Dan , in my view File-->Exit
(File-->Quit) or Ctrl+Q can't stop thunderbird process because of
some periodic process like 'cleanup inbox on exit" ( in case of
IMAP ) even after Thunderbird is closed ( even File-->Exit
(File-->Quit) or Ctrl+Q or X-button , whatever method you use :
https://bugzilla.mozilla.org/show_bug.cgi?id=246909#c1 )
Symptoms that i have found :
1.Close Thunderbird window ( only one window open ) using
'X-button' , .lock file still remains within profile folder.
a. Process is still running (you can see it in Task manager )
b.Process is not running
2.Close thunderbird window using File-->Exit (File-->Quit) or
Ctrl+Q , .lock file still remains within profile folder.
a. Process is still running (you can see it in Task manager )
[https://bugzilla.mozilla.org/show_bug.cgi?id=246909#c1]
b.Process is not running
[some people have found same problem in Linux due to file
protection problem in shared network drive( although that was
firefox issue :
http://groups.google.com/group/mozilla.support.firefox/msg/70bebd60176cdd0e
) ]
>
>> Many thing can cause this same problem ( i have also got this problem
>> even i use 'Ctrl+Q' . )
>
> Problems with a beta/alpha verson of a different application cannot be
> compared to a similar problem with a release version of an earlier
> application.
>
Thanks for your advice.
>> if this problem use to arise due to close button then same problem
>> should arise in 'Epiphany' or 'Konqueror' .
>> "Its still there" -although it is not true always. whenever i face
>> such problem , i use to go Kmenu>System>KSysGuard and try to look for
>> 'thunderbird' and 'thunderbird-bin' and i can assure you that there
>> are no such entry.
>>> Time and time again, I keep telling people to use File-->Exit
>>> (Windows) and they complain it CANT be that. But if they use it, oh
>>> gee, they dont have the problems, what a conincidence eh?
>>>
>>
>> i don't know.
>
>
> If you wish to discuss issue with RELEASE versions of the program then
> do so, do not mix it with beta/alpha versions of another version.
> Once again, use a release version and use File-->Exit (File-->Quit) or
> even your control key one, and you wont have the problem
>
Thanks for your advice again.
>>> Oh and yes, I can find a web page or two that even causes the problem
>>> when you do use File-->Exit, about 2 pages out of approx 2 billion
>>> that is. Heck I can find web pages that crash the program too, does
>>> that mean its the programs fault?
>>>
>>
>> i think we are discussing about Thunderbird.
>>> Why dont you try it, and see. After all, it isnt doing ME any good, I
>>> dont have the problem, you do.
>>
>> I'm always trying to know the actual reason with my limited knowledge .
>
>
> I told you the actual reason, and you dont believe it. So whats the use?
> Even when you are told something, you dont believe it, end of story.
>
My experience is just opposite to you and majority and I'm really
feeling sorry for that .
And each version may be different, there is no comparison. Would a fix
to cure crashes on Windows 95 always work on Window 98? NO. Would a
workaround suitable for Windows NT always do the same on Windows ME? NO.
Yet they are similar systems (one could stretch a point and say they are
verions of the same system) and have similar problems.
Crashes, or non start problems in YOUR beta/alpha version may LOOK the
same as those in release versions but may have totally distinct causes.
>>>> Why dont you try it and see?
>>>
>>> I always use 'Ctlr+Q' to close TB window rather than moving mouse
>>> pointer to Close button.
>>
>> Ctlr+Q is the keyboard equivelent of File-->quit or File-->Exit menu
>> commands. So you are doing it correctly
>>
>
> and still getting same problem ( not frequently like other problem in
> alpha versions ).
Cant qualify that, becaause you are using a beta/alpha version. It is
NOT the same. Its different. The problem may appear to be the same (and
even MAY be the same) but until the version if finalized and a release
is made, that isnt written in stone. Many of the RC versions of Firefox
1x (or TB 1x) had problems that dont appear in the actual release versions.
> So I think this problem doesn't depends on what version I'm using.
>>>> In the overwhelming majority of people who have this problem,
>>>> changing to File-->Exit fixes it, period. Whether you THINK thats
>>>> right or not, thats based on observeable results.
>>>>
>>>
>>> and I'm shearing my own experience as a user.I'm sorry as my
>>> experience is just opposite to majority . And one thing that i like
>>> to ask you . can you keep 'Caps Lock' on when you reply to my post?
>>
>>
>> You can claim experience with BETA or ALPHA versions as evidence at
>> all! Use a release version.
>>
>>
> again , this problem is much common in various versions.
And windows crashes a lot in 95, 98, ME and NT too. Same problem? Same
fix? Not on your life! And you are using a beta/alpha version in which
you WILL have problems, almost guranteed!
Yes, File-->Exit does stop the processes the program has spawned. Thats
what the command does, STOP the program from running! It also spawns
new processes like file clean up, and clean on exit routines, which may
occur AFTER the program disappears from the screen. That isnt even in
discussion here. The problem is that the program ISNT quitting, and the
file parent.lock is NOT removed from the directory.
And yss, there ARE specific instance in which the program doesnt quit
even with File-->Exit and there are specific bugs on such. Those
situationas are quite rare tho, and do take some unique parameters to
recreate. They are NOT the norm.
>
> Symptoms that i have found :
> 1.Close Thunderbird window ( only one window open ) using 'X-button' ,
> .lock file still remains within profile folder.
> a. Process is still running (you can see it in Task manager )
> b.Process is not running
>
> 2.Close thunderbird window using File-->Exit (File-->Quit) or Ctrl+Q ,
> .lock file still remains within profile folder.
> a. Process is still running (you can see it in Task manager )
> [https://bugzilla.mozilla.org/show_bug.cgi?id=246909#c1]
> b.Process is not running
>
> [some people have found same problem in Linux due to file protection
> problem in shared network drive( although that was firefox issue :
> http://groups.google.com/group/mozilla.support.firefox/msg/70bebd60176cdd0e
> ) ]
Again those are UNIQUE and special instances in which there is a
definable and reprocuceable BUG.
Your experience is based on alpha/beta versions and isnt even comparable
to mine. You cant compare alpha/beta versions to release versions, even
amongst the same series ! You are trying to compare release 1x versions
to alpha/beta 3x versions. cant be done
Ok! thanks
Open Task Manager . make it sure that Thunderbird is not running.
right click on "parent.lock" file , uncheck 'read-only' status (
if it has )
Now try to delete it.
if you can't delete it manually then either use Command prompt or
start your comp. in safe mode and try to delete this file.
Jorm , it's not much complex problem. you should see this
troubleshooting page : http://kb.mozillazine.org/Profile_in_use
Jorm, thanks for your detailed info. it now seems to me that (
depending on the info , you have supplied ) Thunderbird has
somehow forgot the profile location .ie. 'profiles.ini' is corrupted .
look for 'profiles.ini' file ( it may be a hidden file in your OS )
Backup 'profiles.ini' file
open it in notepad.
Content of it may be looked like this :
[General]
StartWithLastProfile=0
[Profile0]
Name=TB-3a1
IsRelative=0
Path=/usr/thunderbird/Profile
Default=1
[Profile1]
Name=TB-1.5.0.7
IsRelative=0
Path=/root/Desktop/Download-Fresh/thunderbird/Profile
Look for your that profile name which is missing or you are said
that it is under use.
Look at the 'path'
if it not correct, manually edit it to point to your profile
folder location
*you don't have to edit any other entry except 'Name' and 'path' *
also see this page :
http://kb.mozillazine.org/Recovering_a_profile_that_suddenly_disappeared
Please note that in your OS path string may be looked different
like C:\Windows\Application Data\profile_jorm. only thing you have
to do is to check whether path is correct or not. if not edit it
properly .
parent lock (parent.lock) (parentlock)
If you are absolutely sure that Firefox's processes are closed and your
default profile still won't open, check to see if this file is located
in your profile folder. If it is, delete it. If it exists when the
Firefox browser is closed, you still can't access the profile. Deleting
fixes it.
second, Parent.lock is only present when the program is [still]
running. If the program has *closed properly*, then you won't find it.
third, all the people in these newsgroups are volunteers. Nobody is
getting paid. If you want one on one support, then you're going to
have to pay for it.
--
There's this fella with a parrot. And this parrot swears like an old
salt, I mean he's a pistol. He can swear for five minutes straight
without repeating himself. Trouble is, the guy who owns him is a
quiet, conservative type, and the bird's foul mouth is driving him
nuts. One day, it just gets to be too much and the guy grabs the bird
by the throat, shakes him really hard, and yells, "QUIT IT!" But this
just makes the bird mad and he swears more than ever. Then the guy
gets angry and says, "OK for you," and locks the bird in a kitchen
cabinet. This really aggravates the bird and he claws and scratches,
and when the guy finally lets him out, the bird cuts loose with a
stream of vulgarities that would make a sailor blush. At that point,
the guy is so mad that he throws the bird into the freezer. For the
first few seconds there is a terrible din. The bird kicks and claws
and thrashes. Then it suddenly gets very quiet. At first the guy just
waits, but then he starts to think that the bird may be hurt. After a
couple of minutes of silence, he's so worried that he opens up the
freezer door. The bird meekly climbs onto the man's outstretched arm
and says, "Awfully sorry about the trouble I gave you. I'll do my best
to improve my vocabulary from now on." The man is astounded and amazed
at the transformation that has come over the parrot. Then the parrot
says, . . . to be continued
before going to edit 'profiles.ini' file , please check this :
Goto Start >Run
type
~path of thunderbird installation folder~\thunderbird.exe"
-profile "~path of your profile folder~"
i.e it may be looked like this :
"C:\Mozilla Thunderbird\thunderbird.exe" -profile "D:\My TB profile"
if it can open Thunderbird then only go for editing of
'profiles.ini' file
> I've opened Task Manager numerous times and have never seen it
> in there.
Look under "processes" and not "applications." If you are getting
the error message you said you were, then this is absolutely the
correct solution.
--
}:-) Christopher Jahn
{:-( http://home.comcast.net/~xjahn/Main.html
All great ideas are controversial, or have been at one time.