Error on installing Thunderbird

Baja...@gmail.com

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Jul 8, 2007, 8:59:02 PM7/8/07

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I have downloaded Thunderbird 2. On trying to install it, I get the
message:
"Error opening file for writing r\n\r\nmozMapi32.dll\r\n\r\n Click
'Retry' or Cancel to stop the installation"
I am sure this is not the first time this has been seen as I found the
problem listed on another forum of the site.
However, that suggested that a logitech camera may be the problem and
to disable the camera and try again. I unplugged the camera but that
did not resolve the issue.
Does anyone have any other suggestions?
I am NOT technical so please do not tell me to rename the mozMAPI.dll
file in the Thunderbird program registry! I would not have a clue how
to do this unless I get very specific instructions!
Many thanks

Tony Mechelynck

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Jul 8, 2007, 9:08:30 PM7/8/07

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Try installing somewhere where you have write (and file-creation) permissions:
either log in as Administrator before you install Thunderbird for everyone (in
its default location) or else (if, for instance, you aren't privy to the
sysadmin password) install it privately (by changing the install directory
during Thunderbird Setup) somewhere under your home directory. Also, make sure
that you haven't got some mozMapi32.dll with readonly attribute leftover
wherever it is that you're trying to install.

Best regards,
Tony.
--
Welcome thy neighbor into thy fallout shelter. He'll come in handy if
you run out of food.
-- Dean McLaughlin.

mdina...@gmail.com

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Jul 9, 2007, 5:53:21 PM7/9/07

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On Jul 9, 3:08 am, Tony Mechelynck <antoine.mechely...@belgacom.net>
wrote:

followed your instructions and it did not work.....
is one supposed to remove the mozMapi file?
where exactly do you save the upgrade?

Thanks

Sam

Tony Mechelynck

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Jul 9, 2007, 8:25:00 PM7/9/07

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I'm on Linux, where Thunderbird is distributed as .tar.gz archives with no
installer. Before I unpack each day's nightly, I just remove the installation
directory of the day before (and all its contents).

On Windows, you should be able to download the self-installer anywhere
convenient and run it from there (as Administrator); it should detect the
previous installation and remove it (keeping your settings and extensions,
which are elsewhere).

Best regards,
Tony.
--
MORTICIAN: Bring out your dead!
[clang]
Bring out your dead!
[clang]
Bring out your dead!
CUSTOMER: Here's one -- nine pence.
DEAD PERSON: I'm not dead!
The Quest for the Holy Grail (Monty Python)

mdina...@gmail.com

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Jul 10, 2007, 5:59:33 AM7/10/07

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did you manage to fix Thunderbird...I have the same error and I am
unable to
get Thunderbird up and running again!

Sam

mdina...@gmail.com

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Jul 11, 2007, 9:27:05 AM7/11/07

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I did uninstall all of my Thunderbird but before this, I discovered
that there is a Mozilla Program backup.
I backed everything up after about 30 minutes and uninstalled it. Now
everything is working after downloading Thunderbird 2

Matt

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Jul 23, 2007, 6:13:39 PM7/23/07

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For those of you on Google who're searching and see this, check if
you've installed any Logitech camera software (QuickCam etc). It uses
mozMapi, and won't let Thunderbird delete it to upgrade. All you need
to do is exit the program that sits in the tray and then install
Thunderbird.

Took me a while to figure it out, hope this helps someone else with
the same error.