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Failed to connect to server mail.optonline.net

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Ray K

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Apr 8, 2010, 8:48:55 AM4/8/10
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I have my computer set to launch TB (and Firefox) upon startup. I
recently started getting the error message shown in the Subject. If I
click on OK in the dialog box, then click on Get Mail, any new messages
download okay.

In googling around, I came across suggestions to execute
Start/Run/Cmd/Ping mail.optonline.net. When I do this, all I get is four
"request timed out" messages and Packets: Sent = 4, Received = 0, Lost =
4. Seems strange since I can download new mail and send email to myself
and successfully receive it. Email to others also works okay.

One discussion suggested the possibility that TB is trying to connect to
the server before the network connection is established. But that
wouldn't explain why the Ping command didn't produce results.

Also loading at startup are: Avira AntiVir and SUPERAntiSpyware.
Thinking that these newly installed programs might be the cause, I
disabled them. I still get the same error message.

The Windows XP firewall is On.

TB version 2.0.0.23; Windows XP Home, v5.1, SP3.

(At the same time the above problem started, a similar launch problem
occurred with Firefox, but I'll have to post that in the FF group.)

Thanks for your suggestions.

Ray

David Pyles

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Apr 8, 2010, 9:21:40 AM4/8/10
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If a ping of the server times out, to me, it says the server is down.
Be what may, if your ping of the server times out (mine does, too, BTW)
then the problem is not with Thunderbird, because the ping does not use
Thunderbird to get its results. If you can ping another server
(google.com for example) then I would deduce that your firewall isn't
blocking outgoing requests. I would suggest that you call your mail
service's support number and report the problem to them. It might be
that their server is just out of service.
Dave Pyles

Ray K

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Apr 8, 2010, 11:12:31 AM4/8/10
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David Pyles wrote:

>>
> If a ping of the server times out, to me, it says the server is down. Be
> what may, if your ping of the server times out (mine does, too, BTW)
> then the problem is not with Thunderbird, because the ping does not use
> Thunderbird to get its results. If you can ping another server
> (google.com for example) then I would deduce that your firewall isn't
> blocking outgoing requests. I would suggest that you call your mail
> service's support number and report the problem to them. It might be
> that their server is just out of service.
> Dave Pyles

How could my server be out of service if I can send and receive email?

My problem is a one-time annoyance that happens just when I first turn
on the computer. I mentioned the pinging results just to describe what
measures I've investigated before posting here.

No problem pinging google.com, yahoo.com, or even my news server,
news.optonline.net. Got good results from all. It's just pinging
mail.optonline.net that doesn't work.

Would you try pinging mail.optonline.net and posting your results? Where
are you located?

Thanks.

Ray

Ron K.

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Apr 8, 2010, 11:48:16 AM4/8/10
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Al Lawrence on 4/8/2010 11:29 AM, keyboarded a reply:
>
>
> Ray K said the following on 4/8/2010 11:12 AM:

>> Would you try pinging mail.optonline.net and posting your results? Where
>> are you located?
>>
> Ping 167.206.5.250
>
> [mail.optonline.net]
>
> Timed out
> Timed out
> Timed out
> Timed out
> Timed out
> Timed out
> Timed out
> Timed out
> Timed out
> Timed out
>
> Average time over 10 pings: 0 ms
>
> I am in Atlanta, GA
>

I could be the Ping is not a useful tool in this case if the server has
been configured to EAT pings as a security measure. That is a question only
the srver operators can answer.

What might be happening is a race condition between Tb and Fx if your
starting both at the same time. Each of them is starting its own copy of
Mozilla's NSS (Network Security Services).

--
Ron K.
Who is General Failure, and why is he searching my HDD?
Kernel Restore reported Major Error used BSOD to msg the enemy!

David Pyles

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Apr 8, 2010, 12:07:17 PM4/8/10
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Ray K wrote:
>
> Would you try pinging mail.optonline.net and posting your results? Where
> are you located?
I did ping them and got the same results as you. I'm on a satellite
connection via Hughesnet which connects to the internet somewhere in the
midwest.
Dave Pyles

Bernd

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Apr 8, 2010, 2:24:42 PM4/8/10
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-------- Original-Nachricht --------

>
>
> I could be the Ping is not a useful tool in this case if the server has
> been configured to EAT pings as a security measure. That is a question
> only the srver operators can answer.
>

I agree. No successful ping from Germany, but a successful connection on
port 80 (HTTP) with the tool ID Serve.

I assume a race condition between TB and the network.

Bernd

JeffRelf.F-M.FM

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Apr 8, 2010, 2:46:20 PM4/8/10
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You ( Ray K. ) wrote:
“ I have my computer set to launch TB (and Firefox) upon startup.

I recently started getting the error message
[ Failed to connect to server mail.optonline.net ] ”.

The connection attempt times out because the boot has bogged it down.
Watch the hard drive's LED; likely, it's flashing like crazy.

Ray K

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Apr 8, 2010, 3:23:06 PM4/8/10
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Ron K. wrote:
>
>
> What might be happening is a race condition between Tb and Fx if your
> starting both at the same time. Each of them is starting its own copy of
> Mozilla's NSS (Network Security Services).

That could be. As I observe the startup events, a splash screen for my
AV program appears first, then TB appears at the left end of the task
bar, then FF appears to the right of TB in the task bar, then the
SuperAntiSpyware splash screen. I also have a program that autoloads and
reports gold and silver prices in the system tray somewhere along this
chain of events. And I have a Print Screen program that autoloads.

Is there a way of controlling the loading sequence of the startup programs?

The puzzling thing is that everything was okay a few weeks ago. Just
now, as I was observing closely the startup sequence to gather data for
this message, I didn't have any of the TB or FF startup problems. Ping
still didn't work, but I don't care about that.


Ron K.

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Apr 8, 2010, 3:57:56 PM4/8/10
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Ray K on 4/8/2010 3:23 PM, keyboarded a reply:

What I have heard is there is capability in Windows startup to configure it
for a delay for selected apps. Not familiar with the procedure.

Bernd

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Apr 8, 2010, 6:01:02 PM4/8/10
to

-------- Original-Nachricht --------


>
> What I have heard is there is capability in Windows startup to configure
> it for a delay for selected apps. Not familiar with the procedure.
>

Freeware:

http://www.snapfiles.com/screenshots/startdelay.htm

Bernd

KristleBawl

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Apr 8, 2010, 8:24:33 PM4/8/10
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JeffRelf.F-M.FM @. expressed an opinion, which nobody bothered to read
anyway, because he used his own version of a newsreader that always
changes the subject and addresses all replies as "You (name here)" even
though people hate being addressed as "You!"

Just filter on /JeffRelf/ without the other BS. Now I'm going to add a
new filter to this server, too.

JeffRelf.F-M.FM

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Apr 9, 2010, 5:49:27 AM4/9/10
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Connecting to the Internet takes time, boot·time thrashing delays it.

Greywolf

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Apr 9, 2010, 9:13:10 AM4/9/10
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JeffRelf.F-M.FM @. wrote:
> Connecting to the Internet takes time, boot·time thrashing delays it.

That's an operating system (OS) and/or network interface card (NIC)
issue. A browser's operation is determined by the OS and the NIC. I
suggest you post your question on an OS-related newsgroup. Be sure to
describe your system (operating system, update level, etc.)

I assume you are running Windows. "Boot time thrashing" is a sign of a
seriously messy system, and often additional issues, such as too many
programs starting at boot time. Your system needs cleaning (remove
obsolete registry entries and leftover junk from from uninstalled
programs, defragment of the hard disk, etc.) If you don't know how to do
this yourself, get a reputable technician to do it for you. A computer
needs regular maintenance, like a car.

HTH
wolf k.

Jay Garcia

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Apr 9, 2010, 10:29:55 AM4/9/10
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On 08.04.2010 10:12, Ray K wrote:

--- Original Message ---

> How could my server be out of service if I can send and receive email?

A lot of ISP's will disable the ping function for security reasons. If
you ping my address it will also time out. Doesn't mean there is a problem.

--
Jay Garcia - Netscape/Flock Champion
www.ufaq.org
Netscape - Flock - Firefox - Thunderbird - Seamonkey Support

G. R. Woodring

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Apr 11, 2010, 7:40:54 PM4/11/10
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Two programs might be useful to you, both free.

Autoruns from Microsoft (Sysinternals):
<http://technet.microsoft.com/en-us/sysinternals/bb963902.aspx> Will
show everything that starts with Windows and provides an interface to
disable them.

Startup Delayer:
<http://www.r2.com.au/software.php?page=2&show=startdelay> Allows you
to delay applications from starting for user specified intervals.
Permits setting the order they start and even delaying apps you really
don't use immediately to start several minutes later so they don't hog
the boot process.


--
G. R. Woodring

Sjouke Burry

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Apr 11, 2010, 10:42:38 PM4/11/10
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Sorry to but in, but thanks for those two links.
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