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Temporary authentication failure?

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Jeff Barnett

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Mar 1, 2019, 6:42:12 AM3/1/19
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I have tried several times in the last 20 minutes to pick up my email
from the Comcast server - using a POP account with TB 60.5.0 Each time
the following message is displayed by TB:

"Sending of password for user jbbrus did not succeed. Mail server
mail.comcast.net responded: Temporary authentication failure.
[dovpxy-hoc-12o.email.comcast.net:2019-03-01 06:32:45]"

Can anyone give me more information about what underlies this message.
--
Jeff Barnett

NFN Smith

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Mar 1, 2019, 10:14:08 AM3/1/19
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Assuming that you haven't made any changes to a working config setup,
the issue is something that's going on at the server. About the only
thing you can do is check with Comcast Support, to make sure they know
about the issue. Beyond that, wait, and things will eventually come back.

There's any number of things that could be going on inside Comcast's
infrastructure, whether a POP server that needs a restart (either the
service itself or the entire server), a problem router, and plenty more
that I can only speculate about.

Before you talk to Support, you should also determine whether you can
send outbound mail from TB or not, and whether or not you can access
your mailbox via Comcast's web client. Besides establishing for
yourself what you're able to do, it could also help Comcast in problem
reporting. In particular, a web client is essentially IMAP, and if you
can get there, it means that web access to that server is OK, as well as
IMAP access (and implication that it's just POP that would be the problem).

As for the error message itself, it's probably not going to be
especially useful except to Comcast Support personnel.

Smith

😉 Good Guy 😉

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Mar 1, 2019, 1:43:12 PM3/1/19
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Assuming Comcast is using Yahoo service then IT IS TEMPORARY  as stated in the message.  Yahoo has always had some problems on a regular basis and so you just need to be patient and NOT CHANGE ANY OF YOUR SETTINGS  that were working before.  Just leave it as it is and go for a walk and try again after 3 hours to see if this has been fixed.  It happens to me as well all the time time and I've gptten used to it!!!!.  I am using Yahoo service but before that it was BT (using Yahoo) and even sky is using Yahoo (which I am not using although available to me).



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Nobody

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Mar 1, 2019, 7:46:47 PM3/1/19
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On Thu, 28 Feb 2019 23:38:47 -0700, Jeff Barnett <jbb...@comcast.net>
wrote:
If that time stamp of 06:32 is as presumed UT, Comcast was having
major problems at around 1.20 am EST.. i.e. the same time:

<https://www.downdetector.com/status/comcast-xfinity/news/239851-problems-at-comcast>

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