messages disappear after archiving... archives too

Maurice

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Mar 4, 2012, 9:35:23 PM3/4/12

to Fanch Le Borgne - Tropic Travel

A friend uses TB on a XP machine for his work in a travel agency.
After a few days out of office (someone else used his computer during
that time) he discovered that:
- TB now proposes him always to archive messages
- hundreds of messages with travel information disappeared (have been
"archived"?)
- no archive files could be found in hes profile
Any idea what could be the cause of the disaster? Are the "archives"
permanently lost? How to recover concerned messages?

He used to move messages from inbox to other folders manually and would
at least be able to do that without the annoying proposal to archive.
I never used archiving (just filters); how can it be switched off?

Thanks for any solution,
Maurice

Chris Ilias

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Mar 5, 2012, 3:00:04 AM3/5/12

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On 12-03-04 9:35 PM, _Maurice_ spoke thusly:

There is a preference in your account settings which will tell you where
archived messages are moved to.
See <http://support.mozillamessaging.com/en-US/kb/Archived-messages>.

Archiving does not happen automatically. You either have to click the
'Archive' button, or press the <a> key.
--
Chris Ilias <http://ilias.ca>
Mailing list/Newsgroup moderator

Maurice

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Mar 5, 2012, 3:38:45 PM3/5/12

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Thanks Chris. I found the option.
Now I'll have to try to find and recover the lost messages.

stephan.ma...@googlemail.com

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Jun 13, 2012, 4:21:42 AM6/13/12

to Fanch Le Borgne - Tropic Travel, mst...@canl.nc

Am Montag, 5. März 2012 02:35:23 UTC schrieb Maurice:
> - hundreds of messages with travel information disappeared (have been
> "archived"?)

I have noticed that messages often disappear in Thunderbird when you click on "archive" or press a. The messages are still there but the folder somehow gets corrupted. Right-click on the inbox, select "properties" and then "repair folder" to get them back.

This seems to happen every time when I try to archive more than one message at the same time.

Greywolf

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Jun 13, 2012, 9:15:02 AM6/13/12

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"Archiving" in TB is broken, not to mention badly designed (archives
should not be part of the TB folder system). To avoid the problem, use
Save As to save any must-keep files or attachments outside TB in a
folder tree of your own devising. Invent a naming scheme for folders and
files that suits your mode(s) of "where did I put that?"

FWIW, I've turned Archives off.

--
Best,
Wolf K.

Christian Riechers

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Jun 17, 2012, 5:01:38 AM6/17/12

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On 06/13/2012 10:21 AM, stephan.ma...@googlemail.com wrote:
> Am Montag, 5. März 2012 02:35:23 UTC schrieb Maurice:
>> - hundreds of messages with travel information disappeared (have been
>> "archived"?)
>
> I have noticed that messages often disappear in Thunderbird when you click on "archive" or press a. The messages are still there but the folder somehow gets corrupted. Right-click on the inbox, select "properties" and then "repair folder" to get them back.

This rather indicates that your mail file is corrupted. Archiving
basically just moves messages to a pre-defined folder. You can do the
same thing manually. Also, rebuilding the index file will not move the
message back to the original folder.
In the light of potential corruption make sure you have a recent backup
of your profile.
http://kb.mozillazine.org/Thunderbird_:_FAQs_:_Backing_Up_and_Restoring
And compact folders on a regular basis.
http://kb.mozillazine.org/Compacting_folders

> This seems to happen every time when I try to archive more than one message at the same time.

--
Christian