Consolidation of Contributor Tools and User Tools items
Jason Barnabe (np)
---
User Tools
Articles I Am Involved In
My User Preferences
Articles I Monitor for Changes
Logout
---
Contributor Tools
Contributor Home Page
Content IDs
Edited articles ready for review
Article Requests
Create an article
Modify existing articles
Suggest new article
---
Problems:
-Need people to be able to see the questions they've asked and the
posts they've made.
-Need to keep options to a minumum.
-Need to separate better between things for contributors and things
for end users.
Suggestions:
-Remove My User Preferences and Logout. These are available in the top
right of the page.
-Add "Questions I've asked" to the User Tools box. Finding things
they've posted is one of the things end users will want to do.
-Add My Personal Dashboard [1] to Contributor Tools and remove
"Articles I am involved in" from User Tools. My Personal Dashboard
contains info on the articles the contributor has changed and the
forum posts they've made.
-Move "Articles I monitor for changes" to Contributor Tools. End users
won't be watching articles.
-Show Edited articles ready for review only for people in the
reviewers group (this may be done already)
Result:
---
User Tools
Questions I've Asked
---
Contributor Tools
Contributor Home Page
My Personal Dashboard
Articles I Monitor for Changes
Content IDs
Article Requests
Create an article
Modify existing articles
Suggest new article
---
User Tools is a little sparse now. Are there any other things that
would be useful to end users?
Any other thoughts or suggestions?
Jason Barnabe (np)
Majken Connor
other than ones they asked. Maybe we want to put an FAQ link there, like a
SUMO FAQ, how to use the site, what support we offer etc.?
David Tenser
> Right now, we have
>
> ---
> User Tools
>
> Articles I Am Involved In
> My User Preferences
> Articles I Monitor for Changes
> Logout
> ---
> Contributor Tools
>
> Contributor Home Page
> Content IDs
> Edited articles ready for review
> Article Requests
> Create an article
> Modify existing articles
> Suggest new article
> ---
>
> Problems:
> -Need people to be able to see the questions they've asked and the
> posts they've made.
> -Need to keep options to a minumum.
A better goal is to keep options useful and relevant, but you're mostly
spot on here. :)
> -Need to separate better between things for contributors and things
> for end users.
>
> Suggestions:
> -Remove My User Preferences and Logout. These are available in the top
> right of the page.
> -Add "Questions I've asked" to the User Tools box. Finding things
> they've posted is one of the things end users will want to do.
> -Add My Personal Dashboard [1] to Contributor Tools and remove
> "Articles I am involved in" from User Tools. My Personal Dashboard
> contains info on the articles the contributor has changed and the
> forum posts they've made.
This is the only part that I don't fully agree with (or perhaps
understand). To me, the Personal Dashboard is just a page with four
confusing icons without labels, and then two links to preferences. One
says: "To display the questions you have posted to the forum: User
Preferences." What does that mean? Clicking on the link doesn't list any
questions I've posted. It takes me to preferences.
> -Move "Articles I monitor for changes" to Contributor Tools. End users
> won't be watching articles.
> -Show Edited articles ready for review only for people in the
> reviewers group (this may be done already)
>
> Result:
>
> ---
> User Tools
>
> Questions I've Asked
> ---
> Contributor Tools
>
> Contributor Home Page
> My Personal Dashboard
> Articles I Monitor for Changes
> Content IDs
> Article Requests
> Create an article
> Modify existing articles
> Suggest new article
> ---
>
> User Tools is a little sparse now. Are there any other things that
> would be useful to end users?
>
> Any other thoughts or suggestions?
Watched threads?
David Tenser
> One more for Contributor Tools: Advanced forum search.
Isn't that better served as a link under the search bar in the forum,
where people would look for it? It should only be seen when searching
the forums, not the KB. Anyway, I guess that takes more effort to
implement, so a good interim fix is your suggestion above.
In any case, feel free to implement the suggested changes to the
Contributor/User tools. They are definitely an improvement.
Jason Barnabe (np)
> This is the only part that I don't fully agree with (or perhaps
> understand). To me, the Personal Dashboard is just a page with four
> confusing icons without labels, and then two links to preferences. One
> says: "To display the questions you have posted to the forum: User
> Preferences." What does that mean? Clicking on the link doesn't list any
> questions I've posted. It takes me to preferences.
You need to check off all the items in your prefs under My Personal
Dashboard. Only people who registered before the fix went in have to
do this.
David Tenser
Ah, the page suddenly became a bit more useful. As for your comment in
the bug, I think if it's not a very big task, we should update existing
user's prefs. I don't know how else we would be able to get everyone
aware of the needed changes on their part.
Jason Barnabe (np)
> Users might want to suggest a new article
I don't want end users to suggest articles. They'd just use it as
another avenue of support: "write an article that fixes my issue".
> Maybe we want to put an FAQ link there, like a
> SUMO FAQ, how to use the site, what support we offer etc.?
If there was such a FAQ, maybe.