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"Changing the language pack"

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Simon (Underpass)

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Sep 28, 2008, 5:06:52 PM9/28/08
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Hello,

Don't you find this title a bit inappropriate - and possibly misleading?

I mean: if someone do not know from the start what a language pack is,
how can tell if the article is useful or not? ;-)


I was thinking about something like "Changing the interface language" or
maybe even "Using a language pack to change the interface language".

Thanks for your attention.

--


Simone Lando

Mozilla Italia - Supporto e Traduzione
www.mozillaitalia.org

Chris Ilias

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Sep 29, 2008, 3:30:20 AM9/29/08
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On 9/28/08 5:06 PM, _Simon (Underpass)_ spoke thusly:

> Hello,
>
> Don't you find this title a bit inappropriate - and possibly misleading?
>
> I mean: if someone do not know from the start what a language pack is,
> how can tell if the article is useful or not? ;-)
>
>
> I was thinking about something like "Changing the interface language" or
> maybe even "Using a language pack to change the interface language".
>
> Thanks for your attention.

In my opinion, that should be considered a monkey article. It only
applies to users who want to switch back and forth between language packs.

Simon (Underpass)

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Oct 12, 2008, 2:35:26 AM10/12/08
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Chris Ilias ha scritto:

> On 9/28/08 5:06 PM, _Simon (Underpass)_ spoke thusly:
>
> In my opinion, that should be considered a monkey article. It only
> applies to users who want to switch back and forth between language packs.

Hi Chris,

This problem of changing tha language pack is not very uncommon in the
Italian support forum and these instructions can be easily applied even
to Thunderbird and Sunbird.

So, can you tell me if this article is going to be removed? If not, I
think it's better to have it translated in Italian too.

Thanks.

Chris Ilias

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Oct 12, 2008, 3:02:09 AM10/12/08
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On 10/12/08 2:35 AM, _Simon (Underpass)_ spoke thusly:

> Chris Ilias ha scritto:
>> On 9/28/08 5:06 PM, _Simon (Underpass)_ spoke thusly:
>>
>> In my opinion, that should be considered a monkey article. It only
>> applies to users who want to switch back and forth between language
>> packs.
>
> Hi Chris,
>
> This problem of changing tha language pack is not very uncommon in the
> Italian support forum and these instructions can be easily applied even
> to Thunderbird and Sunbird.
>
> So, can you tell me if this article is going to be removed? If not, I
> think it's better to have it translated in Italian too.

I'd be interested in knowing why it is common in the Italian community.
I can understand wanting the UI in another language, but we were advised
to suggest downloading the proper Firefox build from
<http://www.mozilla.com/firefox/all.html>, rather than changing the
language pack. So that article only applies to people who want to switch
back and forth.

Simon (Underpass)

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Oct 12, 2008, 11:13:13 AM10/12/08
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Chris Ilias ha scritto:

> I'd be interested in knowing why it is common in the Italian community.
> I can understand wanting the UI in another language, but we were advised
> to suggest downloading the proper Firefox build from
> <http://www.mozilla.com/firefox/all.html>, rather than changing the
> language pack. So that article only applies to people who want to switch
> back and forth.

You're right, but there can be, for example:

- issues with langpack with the packaged version in Linux distributions
- people who downloaded the English version and do not want to uninstall
- people who share a system with person of different languages
- so on

We already planned to have an "internal" FAQ to help people changing the
language pack. Then I saw this article and decided to translate it but
still I find the title is not very explanatory.

I think it might be useful even for non technical users. But if you
think it is beyond the scope of the SUMO KB, why don't you remove it?

Bye,

Simon

Chris Ilias

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Oct 14, 2008, 12:27:05 AM10/14/08
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On 10/12/08 11:13 AM, _Simon (Underpass)_ spoke thusly:

Those look to be extremely rare cases to me. I'm going to remove the
article in a week (giving it some buffer time).

Simon (Underpass)

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Oct 14, 2008, 12:41:06 AM10/14/08
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Chris Ilias ha scritto:

>
> Those look to be extremely rare cases to me. I'm going to remove the
> article in a week (giving it some buffer time).

Ok, thanks.

Bye

Thomas Schwecherl

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Oct 23, 2008, 6:24:52 PM10/23/08
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Hi

On 14 Okt., 06:27, Chris Ilias <n...@ilias.ca> wrote:
> Those look to be extremely rare cases to me. I'm going to remove the
> article in a week (giving it some buffer time).

This deletion has annoyed the German SUMO contributors(*). I think
it's not good to delete pages at SUMO without any warning to locale
translators (e.g. at the top of the page: "please don't translate this
page. it's marked as 'monkey article' and will be deleted in the
future.") and without broader discussion.

It wouldn't be a problem if there were no translations of this page.
Then it would only be a internal decision without the (translators)
community. But if a page is already translated in other languages than
en-US, then you annoy these translators! You destroy their voluntary
work. That doesn't motivate to do more for SUMO or Mozilla. They will
stop helping us!

Please do not delete pages. I would suggest to create an archive
category where such pages are moved to.

* http://www.firefox-browser.de/forum/viewtopic.php?t=65635

--
Thomas

Chris Ilias

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Oct 23, 2008, 7:51:23 PM10/23/08
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On 10/23/08 6:24 PM, _Thomas Schwecherl_ spoke thusly:

Sorry for the lack of communication Thomas. I'll go through any other
articles, and warn the translators.

Majken Connor

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Oct 23, 2008, 8:22:47 PM10/23/08
to Planning how we can best support our users

> _______________________________________________
> support-planning mailing list
> support-...@lists.mozilla.org
> https://lists.mozilla.org/listinfo/support-planning
>

Perhaps this should be tied in to the discussion about out of date pages.
We should probably be putting these articles in another category rather than
deleting them, at least at first. That gets them out of the search results,
but gives people time to discuss the situation without removing the work.

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