Is it Possible?

[Nancy Jones]

I have a simple question and I think it would be wonderful if the support

process was simpler for those of us with less technological ability.

Why can't we have a simple form for asking a simple question?

My question is "Why would Mozilla Firefox have the need to access

my User Account Controls? It came up after I booted up my system

this morning and I've been on it since. Is there anyone out there that can
help me?

[Stephanie Daugherty]

This list really isn't being used anymore, and when it was used, it
was used to discuss and plan support offerings, rather than to
actually provide support. http://support.mozilla.com/ is the correct
place to go for help.

However, this question has a really simple answer. Firefox defaults to
automatically downloading and installing security updates. If there is
a security update available, it will be downloaded, and the next time
you run firefox, it will be upgraded - causing a UAC popup on Vista
and Windows 7. This is normal, expected behavior, and it's a very good
thing, because security updates to your browser are absolutely
critical to protecting you from viruses, spyware, and other nastiness
on the internet.

-Stephanie

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