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Fidelity.com stock charts not showing
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Bruce
Jan 24, 2013, 7:05:45 PM1/24/13
to
If I go to Fidelity.com and enter a stock ticker at the top of the page
and press 'Quotes', a small window pops up with the latest quotes and a
stock chart. For whatever reason the chart does not show. In its place
is a link "chart for ..." and clicking on that brings up a page with
more stock details and larger chart which also does not display. This
happens whether I login to Fidelity or not.
I've been using FF & Fidelity.com for years and this is the 2nd time
this has happened. The 1st time I fixed it by creating a new profile. I
don't want to create a new profile again because of all the
customization I have.
I've disabled all plugins and extensions and restarted FF to no avail.
The problem doesn't happen when using a new profile or in IE. JavaScript
is on. I can't remember when this started so I can't trace it back to
any updates but it was within the last month in which FF 18.0 and 18.0.1
were installed.
I'm really frustrated. Any ideas?? Thanks. ~ Bruce
FF 18.0.1
Win7 x64
and press 'Quotes', a small window pops up with the latest quotes and a
stock chart. For whatever reason the chart does not show. In its place
is a link "chart for ..." and clicking on that brings up a page with
more stock details and larger chart which also does not display. This
happens whether I login to Fidelity or not.
I've been using FF & Fidelity.com for years and this is the 2nd time
this has happened. The 1st time I fixed it by creating a new profile. I
don't want to create a new profile again because of all the
customization I have.
I've disabled all plugins and extensions and restarted FF to no avail.
The problem doesn't happen when using a new profile or in IE. JavaScript
is on. I can't remember when this started so I can't trace it back to
any updates but it was within the last month in which FF 18.0 and 18.0.1
were installed.
I'm really frustrated. Any ideas?? Thanks. ~ Bruce
FF 18.0.1
Win7 x64
Christoph Schmees
Jan 25, 2013, 1:25:33 AM1/25/13
to
233 Errors, 260 warning(s)
Christoph
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email:
nurfuerspam -> gmx
de -> net
goodwin
Jan 25, 2013, 9:21:20 AM1/25/13
to
Bruce, clear history and cache? Might do something but doubtful.
Locate localstore.rdf in your profile folder and rename/move it (with FF
closed). You will lose some settings but nothing critical and I don't
think anything as radical as a new profile. No change, move it back.
This change just came out of thin air or have you updated something?
Bruce
Jan 25, 2013, 3:35:11 PM1/25/13
to
On 01/24/13 10:25 PM... Christoph Schmees did say:
That may be but that wouldn't explain why the charts show when using a
new profile.
new profile.
Bruce
Jan 25, 2013, 4:47:50 PM1/25/13
to
On 01/25/13 6:21 AM... goodwin did say:
Clearing history and cache had no affect. Renaming localstore.rdf also
had no affect.
Like I said this happened within the last month. When researching
updates done in January, I found these:
1/07/13 - Java 7 Update 10 (uninstalled on 1/8/13)
1/08/13 - TB 17.0.2, FF 18.0, MS monthly updates/patches
1/09/13 - Flash Player 11 plugin latest update
1/18/13 - Java 7 Update 11 (uninstalled on 1/20/13, decided I don't need
this right now,)
1/21/13 - FF 18.0.1
1/24/113 - MS Silverlight (uninstalling/reinstalling had no affect)
I don't believe any of the above is causing the problem.
As a test I started FF with a profile having this problem. Then I went
to Help->Troubleshooting Information and clicked the "Reset Firefox"
button. That let me see the charts but it also deleted all of the addons
and tab groups. I guess I could do the 'reset' and I could reinstall the
4-5 addons, but 1) I've have approx. 50 tabs in 8 tab groups that would
be difficult & time consuming to recreate (it might help if I knew where
these were stored), and 2) this doesn't tell me what causes the problem
- it just fixes the symptom until the next time.
Still open to suggestions. Thanks ~ Bruce
had no affect.
Like I said this happened within the last month. When researching
updates done in January, I found these:
1/07/13 - Java 7 Update 10 (uninstalled on 1/8/13)
1/08/13 - TB 17.0.2, FF 18.0, MS monthly updates/patches
1/09/13 - Flash Player 11 plugin latest update
1/18/13 - Java 7 Update 11 (uninstalled on 1/20/13, decided I don't need
this right now,)
1/21/13 - FF 18.0.1
1/24/113 - MS Silverlight (uninstalling/reinstalling had no affect)
I don't believe any of the above is causing the problem.
As a test I started FF with a profile having this problem. Then I went
to Help->Troubleshooting Information and clicked the "Reset Firefox"
button. That let me see the charts but it also deleted all of the addons
and tab groups. I guess I could do the 'reset' and I could reinstall the
4-5 addons, but 1) I've have approx. 50 tabs in 8 tab groups that would
be difficult & time consuming to recreate (it might help if I knew where
these were stored), and 2) this doesn't tell me what causes the problem
- it just fixes the symptom until the next time.
Still open to suggestions. Thanks ~ Bruce
goodwin
Jan 25, 2013, 11:34:51 PM1/25/13
to
On 01/25/2013 01:47 PM, Bruce wrote:
> I've have approx. 50 tabs in 8 tab groups that would be difficult & time
> consuming to recreate
can't those be saved as a bookmark/group or some such beforehand? I'm
> I've have approx. 50 tabs in 8 tab groups that would be difficult & time
> consuming to recreate
off to bed but there is that tiny square that appears in upper right
corner of a new blank tab that is used for something like this I think...
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