How to undo Firefox refresh or reinstate bookmarks/logins/passwords

[Sammy C.]

Hello there,

I was prompted by my Firefox browser to do a firefox refresh in order to speed up the browser. I did not realize that my bookmarks, logins and saved passwords would not continue to work any longer after the refresh. I searched about how to restore and have failed to get the instructions to work. Please help. This is extremely frustrating. I would have never refreshed if I knew this was the result.

Thank you

[John McGaw]

I would be tempted to tell you to go to a recent system backup and recover
the information you need there but somehow I suspect that you might not
have backups.

https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data#w_what-information-is-stored-in-my-profile

The value of _frequent_ _complete_ verified backups only truly becomes
evident the first time you lose something irreplaceable. Sometimes it takes
several iterations before the lesson sinks in.

[Mark Lloyd]

On 1/25/19 11:04 AM, John McGaw wrote:

[snip]

> The value of _frequent_ _complete_ verified backups only truly becomes
> evident the first time you lose something irreplaceable. Sometimes it
> takes several iterations before the lesson sinks in.

Yes, backups are important. Also, that "Refresh Firefox" message coukd
do better at explaining what it does.

--
Mark Lloyd
http://notstupid.us/

"No kingdom has shed more blood than the kingdom of Christ."
[Montiesque]

[Sammy C.]

The firefox refresh creates a back up folder but I can't get it to copy to the right folder. In the instructions it says to copy paste into the new profile. Then I'm stuck when its says to open firefox in Windows explorer??

Get Outlook for Android

---

From: support-firefox <support-fir...@lists.mozilla.org> on behalf of Mark Lloyd <n...@mail.invalid>
Sent: Friday, January 25, 2019 12:02:35 PM
To: mozilla-sup...@lists.mozilla.org
Subject: Re: How to undo Firefox refresh or reinstate bookmarks/logins/passwords

 

On 1/25/19 11:04 AM, John McGaw wrote:

[snip]

> The value of _frequent_ _complete_ verified backups only truly becomes
> evident the first time you lose something irreplaceable. Sometimes it
> takes several iterations before the lesson sinks in.

Yes, backups are important. Also, that "Refresh Firefox" message coukd
do better at explaining what it does.

--
Mark Lloyd
http://notstupid.us/

"No kingdom has shed more blood than the kingdom of Christ."
[Montiesque]

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[John McGaw]

On 1/25/2019 4:07 PM, Sammy C. wrote:
> The firefox refresh creates a back up folder but I can't get it to copy to
> the right folder. In the instructions it says to copy paste into the new
> profile. Then I'm stuck when its says to open firefox in Windows explorer??
>

> Get Outlook for Android <https://aka.ms/ghei36>
>
> ---------------------------------------------------------------------------
> *From:* support-firefox <support-fir...@lists.mozilla.org> on

> behalf of Mark Lloyd <n...@mail.invalid>

> *Sent:* Friday, January 25, 2019 12:02:35 PM
> *To:* mozilla-sup...@lists.mozilla.org
> *Subject:* Re: How to undo Firefox refresh or reinstate

> bookmarks/logins/passwords
> On 1/25/19 11:04 AM, John McGaw wrote:
>
> [snip]
>
>> The value of _frequent_ _complete_ verified backups only truly becomes
>> evident the first time you lose something irreplaceable. Sometimes it
>> takes several iterations before the lesson sinks in.
>
> Yes, backups are important. Also, that "Refresh Firefox" message coukd
> do better at explaining what it does.
>
> --
> Mark Lloyd
> http://notstupid.us/
>
> "No kingdom has shed more blood than the kingdom of Christ."
> [Montiesque]
> _______________________________________________
> support-firefox mailing list
> support...@lists.mozilla.org
> https://lists.mozilla.org/listinfo/support-firefox
> To unsubscribe, send an email to
> support-fir...@lists.mozilla.org?subject=unsubscribe

Copy-paste somehow just doesn't feel right to me but what do I know -- I've
never had to do a refresh to see if it does anything odd to file structures
and data.

You might want to take a look at this and see if it clarifies the process
to be followed after a refresh:

https://support.mozilla.org/en-US/questions/1195682