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Firefox Crashing when I type anything into the address bar....

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John

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Feb 26, 2009, 8:26:38 AM2/26/09
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I have been experiencing a problem with my Firefox browser the past day
or so. I have Firefox Shiretoko 3.1bpre installed, with up to date
nightly builds.

Its driving me up the wall. A soon as I type the first letter into the
address bar, it crashes. Has anybody come across this before, and if so,
do they know how to get over it.

Thank you.

John.

John

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Feb 26, 2009, 8:41:10 AM2/26/09
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Ok, well, I put about:crash in the address bar, by typing it in the
google bar, then copying and pasting and its come up with

crash reason - exception_access_violation

there was a load of other stuff, which made no sense but this caught my
attention

anybody have any ideas why this should be happening?

John.

renji...@gmail.com

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Feb 26, 2009, 9:32:25 AM2/26/09
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Yes, I have this problem too. It start from version 090224.

Now I update to version:
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1b3pre) Gecko/
20090226 Shiretoko/3.1b3pre

This problem is still there.

Versions before 090224 are pretty stable.

I have two computers: 2003 and xpsp3. Both have this problem.
I tried to close all tabs. Problem still there.

Crash reports eMails sent. I wish it could help.

John

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Feb 26, 2009, 10:46:47 AM2/26/09
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I have just discovered something, I'm pretty certain its a javascript
problem. I got into google calendar, and tried to refresh the calendar,
and it wouldnt refresh using the refresh button in google. In the bottom
left corner, it gave a javascript error. Didnt give anything else apart
from an error. Its also not showing in the error console either.

How do you update javasript, if you can update it?

John.

David McRitchie

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Feb 26, 2009, 11:26:07 AM2/26/09
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>> On Feb 26, 9:26 pm, John <jake...@sky.com> wrote:
>>> Its driving me up the wall. A soon as I type the first letter into the
>>> address bar, it crashes. Has anybody come across this before, and if so,
>>> do they know how to get over it.

Two different people, may or may not have the same problem.
But I expect the odds would be in favor of one of you having "AVG Safe Search"
extension. http://kb.mozillazine.org/Problematic_extensions
That problem appears in different Firefox versions and even in IE for some people.
If you have it then disable it, but you will need the instruction above to remove it
so it won't affect other Firefox profiles.

Whether that is the problem or not look through the Problematic Extensions list..

How do you identify it as a JavaScript error what exactly did you see
on the status bar.

John

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Feb 26, 2009, 12:53:42 PM2/26/09
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I dont have AVG anything. I also went into ff and I have the same
problem there. I have only about 8 extensions. I havent added any for
weeks. This happened after an update a day or so ago.

When I clicked on refresh in Google Calendar, in the lower left hand
corner, a little message appeared, with java error and a couple of
symbols. I've also noticed that when you have java popups as well, they
no longer work. The little circle in the middle of them keeps going
round, and nothing happens.

I've got java and java script ticked, so its not that.

John

John

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Feb 27, 2009, 4:46:38 AM2/27/09
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Does anybody have any ideas? I would like to be able to get this sorted.
If anybody needs information, if they ask, I can add it.

John

air

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Feb 27, 2009, 9:26:26 AM2/27/09
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At weekend I got some time and do more tests.

First I thought maybe some addon make firefox crash. So I disable all
addons.
problem still there.

Then I disable all plugins. Still crash.

Clear all history, cache and cookies. Still crash.

what else? what about safe mode...

Yes, it stop crashing... Good! Maybe it is not firefox's faults.

So I restart firefox safe mode again, reset almost all and restart.
Finally my stable firefox came back! Great!

Firefox 3.1b3 is my default browser. As it crashes for some days,
I tried chrome, safari and even the brand new safari 4. Pretty good
yet all not very stable -- always crash or hungup. Ah...

I am very happy with firefox's coming back! :)

John, wish this can help you. Good luck!

BTW, backup your configurations before resetting.
I lost lots configurations. Pitty.

Fox on the run

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Feb 27, 2009, 9:29:12 AM2/27/09
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Have you created a new profile to see if it corrects the problem?
Tried starting FF in safe mode? If those correct the problem, chances
are you have a problem with your profile.

JB

Clunker

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Feb 27, 2009, 4:16:35 PM2/27/09
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I think that the nightly builds are for finding and fixing problems.
One a couple of weeks ago torched my usernames/passwords which I
recovered from a backup. Just report the problem and try another
version in a day or so.

John

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Mar 1, 2009, 8:03:55 AM3/1/09
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Hi, I have just done what you mentioned, and starting in safe mode, now
stops the crashing. I disabled all the addons I have which arent many,
as in 6 or 7 I think, and it still crashed. Now today, the starting in
safe mode works, I dont know why it didnt work when I last posted. I'll
try set up a new profile, see how that goes.

Thanks for the info, I appreciate it.

John.

David McRitchie

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Mar 1, 2009, 10:12:17 AM3/1/09
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"John"
> Hi, I have just done what you mentioned, and starting in safe mode, now
> stops the crashing. I disabled all the addons I have which arent many,
> as in 6 or 7 I think, and it still crashed. Now today, the starting in
> safe mode works, I dont know why it didnt work when I last posted. I'll
> try set up a new profile, see how that goes.

If it fails with all extensions disabled and it works in Safe Mode, that
could be a bad theme. Did you install any themes they can also be
disabled. Safe mode does not affect configuration options or plug-ins.

JavaScript has some additional options next to where you check it,
but it sounds like it was Google Calendar (extension?) that gave you
the error whatever it actually says, and you had disabled extensions

If you installed Shiretoko that should be for beta testing only. The latest
production version is still 3.0.6.

You've not been referred to the crashes document
http://kb.mozillazine.org/Firefox_crashes
since you have Google Calendar maybe you installed
Google desktop that is mention there.
and there is a newsgroup specifically for crashes that
can work from information in your crash report if they get sent.

David McRitchie

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Mar 1, 2009, 9:06:45 PM3/1/09
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"John" <jakewc2

> Hi, I have just done what you mentioned, and starting in safe mode, now
> stops the crashing. I disabled all the addons I have which arent many,
> as in 6 or 7 I think, and it still crashed. Now today, the starting in
> safe mode works, I dont know why it didnt work when I last posted. I'll
> try set up a new profile, see how that goes.
>
> Thanks for the info, I appreciate it.

Here's something else to try, you said your are on Shiretoko,
it works in safe mode, but doesn't work with all extensions disabled
and you mentioned some Google products, which means JavaScript.

GMail problem in Minefield
[-- http://groups.google.com/group/mozilla.dev.apps.firefox/browse_frm/thread/6467a68c079d4112 --],
GMail (bug 477101) [-- https://bugzilla.mozilla.org/show_bug.cgi?id=477101 --],
problem with JIT (Just in Time) change javascript.options.jit.content to False

per Hsarelequin99 in the above thread:
The reason it doesn't happen in safe mode is the tracemonkey engine, (the new
javascript optimiser) is turned off. In a new profile the preference
javascript.options.jit.content is true.

--
HTH,
David McRitchie, extensions I use are briefly documented on my site
Firefox Custom: http://www.mvps.org/dmcritchie/firefox/firefox.htm

--
HTH,
David McRitchie, extensions I use are briefly documented on my site
Firefox Custom: http://www.mvps.org/dmcritchie/firefox/firefox.htm


John

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Mar 3, 2009, 5:31:24 AM3/3/09
to
David McRitchie wrote:
> "John" <jakewc2
>> Hi, I have just done what you mentioned, and starting in safe mode,
>> now stops the crashing. I disabled all the addons I have which arent
>> many, as in 6 or 7 I think, and it still crashed. Now today, the
>> starting in safe mode works, I dont know why it didnt work when I last
>> posted. I'll try set up a new profile, see how that goes.
>>
>> Thanks for the info, I appreciate it.
>
> Here's something else to try, you said your are on Shiretoko,
> it works in safe mode, but doesn't work with all extensions disabled
> and you mentioned some Google products, which means JavaScript.
>
> GMail problem in Minefield [--
> http://groups.google.com/group/mozilla.dev.apps.firefox/browse_frm/thread/6467a68c079d4112
> --], GMail (bug 477101) [--
> https://bugzilla.mozilla.org/show_bug.cgi?id=477101 --], problem with
> JIT (Just in Time) change javascript.options.jit.content to False
> per Hsarelequin99 in the above thread:
> The reason it doesn't happen in safe mode is the tracemonkey engine,
> (the new
> javascript optimiser) is turned off. In a new profile the preference
> javascript.options.jit.content is true.


Hi, I ended up deleting FF, and everything I could find, including all
the Profiles I had. It was getting really frustrating. I re-installed FF
3.0.6 and now everything works perfectly.

Thanks for the help.

John.

David McRitchie

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Mar 3, 2009, 9:33:07 AM3/3/09
to
"John"
> Hi, I ended up deleting FF, and everything I could find, including all
> the Profiles I had. It was getting really frustrating. I re-installed FF
> 3.0.6 and now everything works perfectly.

Hi John,
Thanks for letting us know. That may be the quickest solution without
much experience with Firefox problems. Everything is a learning experience.
It would be good to learn to use multiple profiles, and to run beta versions
alongside each other. If you do, I would make the profile name match
the version of Firefox you are using and especially for Beta versions. Only
One browser can be the default browser and that actually also means only
one installation (version) of Firefox can be the default, all other profiles
for Firefox must have -no-remote in their startup.

Having another profile, you could always to switch to that, or test with
a new profile which is better than trying Safe Mode.

The problem you had will probably occur again, but as you change
things you will probably be more aware of what changed when you
get the problem.

To learn to use multiple profiles there are several MozillaZine articles
that may be of help. Or maybe you already were as you said you deleted
several profiles. Anyway would recommend

Using multiple profiles - Firefox - MozillaZine Knowledge Base
Has good links. Several items are for Windows, so if there is
some equivalent for say Quick Launch on a Mac would be good
to have that included.
http://kb.mozillazine.org/Using_multiple_profiles_-_Firefox

Profile folder - Firefox - MozillaZine Knowledge Base
http://kb.mozillazine.org/Profile_folder_-_Firefox

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