Google Groups no longer supports new Usenet posts or subscriptions. Historical content remains viewable.
Dismiss

Unable to view .gifv files in Imgur in Firefox

2,107 views
Skip to first unread message

John Corliss

unread,
Nov 22, 2016, 6:22:18 AM11/22/16
to mozilla-sup...@lists.mozilla.org
For some time now, about a year or so, whenever I go to an Imgur page
which is supposed to display a .gifv (basically an .mp4 video), I get a
small loading icon placeholder which then disappears. That's all. The
..gifv file never displays and I don't even get a placeholder other than
the temporary loading one.

I've Googled and Binged the issue to death, but can find nothing. I'm
running FF 50.0 on XP MCE SP3. Here are the plugins I'm running and
their status:

OpenH264 Video Codec provided by Cisco Systems, Inc. 1.6 (Always Activate)
Shockwave Flash 23.0.0.207 (disabled)

The difficulty goes back several versions of FF. Anybody have an idea
what the problem is?

TIA
--
John Corliss

Annailis

unread,
Nov 22, 2016, 8:58:47 AM11/22/16
to support...@lists.mozilla.org
What application do you have set to open .gifv files under Options -
Applications? That could be where the problem lies.

AW

Annailis

unread,
Nov 22, 2016, 8:59:11 AM11/22/16
to support...@lists.mozilla.org
On 2016-11-22 6:21 AM, John Corliss wrote:

Ann Watson

unread,
Nov 22, 2016, 8:59:23 AM11/22/16
to support...@lists.mozilla.org
On 2016-11-22 6:21 AM, John Corliss wrote:

Ralph Fox

unread,
Nov 22, 2016, 1:25:55 PM11/22/16
to mozilla-sup...@lists.mozilla.org
Works for me in Firefox 50.0 and previous versions.
For example, http://i.imgur.com/N6BDEzW.gifv


Imgur used ".gifv" for animated .gif files, not .mp4 video.
The standard extension for these files is .gif (except at Imgur up
until a couple of months ago).
Firefox does not use a plugin to display animated .gif files.


Do you have an adblocker or something else which could be blocking animated .gif files?
For example
* https://support.mozilla.org/en-US/questions/1029412
* https://addons.mozilla.org/en-US/firefox/addon/gif-block/


--
Kind regards
Ralph
🦊

WaltS48

unread,
Nov 22, 2016, 1:35:14 PM11/22/16
to mozilla-sup...@lists.mozilla.org

John Corliss

unread,
Nov 22, 2016, 1:46:27 PM11/22/16
to mozilla-sup...@lists.mozilla.org
No such listing. However, I didn't change anything from when they would
load and play. It just quit working after one of the FF updates.

--
John Corliss

John Corliss

unread,
Nov 22, 2016, 1:51:35 PM11/22/16
to mozilla-sup...@lists.mozilla.org
Ralph Fox wrote:
> On Tue, 22 Nov 2016 03:21:31 -0800, John Corliss wrote:
>
>> For some time now, about a year or so, whenever I go to an Imgur page
>> which is supposed to display a .gifv (basically an .mp4 video), I get a
>> small loading icon placeholder which then disappears. That's all. The
>> ..gifv file never displays and I don't even get a placeholder other than
>> the temporary loading one.
>>
>> I've Googled and Binged the issue to death, but can find nothing. I'm
>> running FF 50.0 on XP MCE SP3. Here are the plugins I'm running and
>> their status:
>>
>> OpenH264 Video Codec provided by Cisco Systems, Inc. 1.6 (Always Activate)
>> Shockwave Flash 23.0.0.207 (disabled)
>>
>> The difficulty goes back several versions of FF. Anybody have an idea
>> what the problem is?
>
>
> Works for me in Firefox 50.0 and previous versions.
> For example, http://i.imgur.com/N6BDEzW.gifv

That's not a .gifv, it's a .gif. Right click on it and the context menu
has no video controls, just say stuff about an image.

> Imgur used ".gifv" for animated .gif files, not .mp4 video.

Not so. Gifv are .mp4 files:

https://www.file-extensions.org/gifv-file-extension

> The standard extension for these files is .gif (except at Imgur up
> until a couple of months ago).
> Firefox does not use a plugin to display animated .gif files.
>
>
> Do you have an adblocker or something else which could be blocking animated .gif files?
> For example
> * https://support.mozilla.org/en-US/questions/1029412
> * https://addons.mozilla.org/en-US/firefox/addon/gif-block/

I've disabled the AdBlockplus extension at the Imgur website.

--
John Corliss

John Corliss

unread,
Nov 22, 2016, 1:54:24 PM11/22/16
to mozilla-sup...@lists.mozilla.org
WaltS48 wrote:
> John Corliss wrote:
>> For some time now, about a year or so, whenever I go to an Imgur page
>> which is supposed to display a .gifv (basically an .mp4 video), I get a
>> small loading icon placeholder which then disappears. That's all. The
>> ..gifv file never displays and I don't even get a placeholder other than
>> the temporary loading one.
>>
>> I've Googled and Binged the issue to death, but can find nothing. I'm
>> running FF 50.0 on XP MCE SP3. Here are the plugins I'm running and
>> their status:
>>
>> OpenH264 Video Codec provided by Cisco Systems, Inc. 1.6 (Always Activate)
>> Shockwave Flash 23.0.0.207 (disabled)
>>
>> The difficulty goes back several versions of FF. Anybody have an idea
>> what the problem is?
>>
>> TIA
>
> Have you tried SOP for troubleshooting?
>
> <https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems#firefox:winxp:fx50>

All but nos. 5 & 6. I won't reinstall or refresh such a complex program
to correct such a problem. I was just hoping that somebody else has had
the problem and knew a quick solution.

--
John Corliss

PietB

unread,
Nov 23, 2016, 3:18:42 AM11/23/16
to mozilla-sup...@lists.mozilla.org
John Corliss wrote:
> Ralph Fox wrote:
>> John Corliss wrote:
>>> The difficulty goes back several versions of FF. Anybody have
>>> an idea what the problem is?
>
>> Works for me in Firefox 50.0 and previous versions.
>> For example, http://i.imgur.com/N6BDEzW.gifv
>
> That's not a .gifv, it's a .gif. Right click on it and the context
> menu has no video controls, just say stuff about an image.

That example indeed is an animated gif.
So I tried their demo gifv: http://i.imgur.com/zvATqgs.gifv
Context menu shows video controls, but image stays frozen in
my FF 49. Works like a charm in PaleMoon 26 (PM 27 is broken).

-p

John Corliss

unread,
Nov 23, 2016, 4:50:54 AM11/23/16
to mozilla-sup...@lists.mozilla.org
Here's a picture of what I see when I click on that link in Firefox:

http://i.imgur.com/FAxAvV1.jpg

--
John Corliss

S. McDuff

unread,
Nov 23, 2016, 7:59:08 AM11/23/16
to mozilla-sup...@lists.mozilla.org
Windows 10 Home build 14393.447
Video working fine in Palemoon 27.0.0 (64bits), Firefox 51.0b2 (64bits),
IE 11 and Chrome 55 Beta (64bits). No sound in any of them if there's
supposed to be sound?

WaltS48

unread,
Nov 23, 2016, 9:48:01 AM11/23/16
to mozilla-sup...@lists.mozilla.org
It didn't work in #7, "Create a new Firefox profile"?

PietB

unread,
Nov 23, 2016, 11:24:34 AM11/23/16
to mozilla-sup...@lists.mozilla.org
S. McDuff wrote:
> PietB wrote:
>> So I tried their demo gifv: http://i.imgur.com/zvATqgs.gifv
>> Context menu shows video controls, but image stays frozen in
>> my FF 49. Works like a charm in PaleMoon 26 (PM 27 is broken).
>
> Windows 10 Home build 14393.447
> Video working fine in Palemoon 27.0.0 (64bits)

[OT]
When I said "PM 27 is broken" I meant it barfs when I
start it on my Win7 pc, with an errormessage apparently
related to something with language.

-p

John Corliss

unread,
Nov 23, 2016, 3:41:02 PM11/23/16
to mozilla-sup...@lists.mozilla.org
WaltS48 wrote:
> On 11/22/2016 01:53 PM, John Corliss wrote:
>> WaltS48 wrote:
>>> John Corliss wrote:
>>>> For some time now, about a year or so, whenever I go to an Imgur page
>>>> which is supposed to display a .gifv (basically an .mp4 video), I get a
>>>> small loading icon placeholder which then disappears. That's all. The
>>>> ..gifv file never displays and I don't even get a placeholder other than
>>>> the temporary loading one.
>>>>
>>>> I've Googled and Binged the issue to death, but can find nothing. I'm
>>>> running FF 50.0 on XP MCE SP3. Here are the plugins I'm running and
>>>> their status:
>>>>
>>>> OpenH264 Video Codec provided by Cisco Systems, Inc. 1.6 (Always Activate)
>>>> Shockwave Flash 23.0.0.207 (disabled)
>>>>
>>>> The difficulty goes back several versions of FF. Anybody have an idea
>>>> what the problem is?
>>>>
>>>> TIA
>>> Have you tried SOP for troubleshooting?
>>>
>>> <https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems#firefox:winxp:fx50>
>> All but nos. 5 & 6. I won't reinstall or refresh such a complex program
>> to correct such a problem. I was just hoping that somebody else has had
>> the problem and knew a quick solution.
>>
>
> It didn't work in #7, "Create a new Firefox profile"?

Nope. I have two profiles, my default one with about:config mods,
extensions and plugins, and my testing profile with no about:config
mods, no extensions and only the plugins which come with Firefox.

In both profiles:

> I get a small loading icon placeholder which then disappears. That's all.
> The .gifv file never displays and I don't even get a placeholder other than
> the temporary loading one.

--
John Corliss

WaltS48

unread,
Nov 23, 2016, 5:05:20 PM11/23/16
to mozilla-sup...@lists.mozilla.org
Maybe it is your WindowsXP that can't handle .gifv?

Both links in the other posts work just fine in Firefox 50 on my Windows
10 notebook and Ubuntu 16.04 Linux desktop computers.

John Corliss

unread,
Nov 24, 2016, 2:18:29 AM11/24/16
to mozilla-sup...@lists.mozilla.org
No, it used to handle them just fine. As I mentioned in the OP, .gifv
files at Imgur quit working several versions of FF back.

I do know that FF uses system codecs to display .mp4 files, but I have
the K-Lite Codec Pack installed.

The problem is that Firefox not only won't display .gifv files like it
used to, but it won't even provide a placeholder for them!

--
John Corliss
0 new messages