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Only Firefox Get "Error code 500. Message: Internal Server Error"

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Trish

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Oct 18, 2006, 3:55:07 PM10/18/06
to
I just started having a problem in Firefox 1.5.07, but not Opera or IE,
when every I get to a site where where I'm directed to an htpps page, I
get this diagnostic:
Error code 500. Message: Internal Server Error.
I've uninstalled and reinstalled Firefox and have cleared all personal
data, cookies, files, directories, etc. I'm stuck! What can I do?

Thanks a lot for your help.

Trish

Nir

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Oct 18, 2006, 4:33:35 PM10/18/06
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Please post an url of such web site so that we also can check

Trish

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Oct 18, 2006, 4:36:42 PM10/18/06
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Message has been deleted

Leonidas Jones

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Oct 18, 2006, 6:51:31 PM10/18/06
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Both working fine here, FF 2.0 RC3.

Lee

--
Leonidas Jones, Mozilla/Netscape Champion
Learn about the Champs! http://mozillachampions.ufaq.org
The UFAQ'S http://www.ufaq.org/
http://www.mozilla.org/community/etiquette.html
http://mozilla.com http://mozilla.org

Trish

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Oct 18, 2006, 7:34:27 PM10/18/06
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Thanks, Lee. But I'd bet they would work fine for others. The URLs
work for me too with Opera and IE - and they worked with my Firefox
until yesterday (maybe coincidently, but the problem began a day after
I installed the Google toolbar extension which I also removed). I'm
thinking it's a corruption in my copy of Firefox. But since I've
already uninstalled and reinstalled it, deleted all temp files and
cache, deleted the Firefox directory, etc. - what's left for me to try.
I've thought of the registry, but I have to tell you, the thought of
that really gives me pause.

Any ideas?

Trish

Leonidas Jones

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Oct 18, 2006, 7:44:39 PM10/18/06
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Hi Trish,

Please quote some relevant text, in order to give context to your
response. See the posting Etiquette as linked in my sig for more
information.

Reinstalling is almost never going to accomplish anything, since the
problem is almost always in your profile, which is untouched by a reinstall.

Lets do some of the standard troubleshooting. First of all, open
Firefox in Safe mode:

Start>>Programs>>Mozilla Firefox>>Mozilla Firefox (Safe Mode)

Do the pages behave any better in safe mode?

Irwin Greenwald

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Oct 19, 2006, 12:12:35 AM10/19/06
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Check Tools>>Options>>Advanced>>Security Make sure all three protocols
are checked.
--
Irwin
EVERYBODY SHOULD TAKE A TOUR OF
http://kb.mozillazine.org/Main_Page
Managing TB Profiles: http://www.mozilla.org/support/thunderbird/profile
Managing FF Profiles: http://www.mozilla.org/support/firefox/profile

Trish

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Oct 19, 2006, 2:18:22 AM10/19/06
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Thanks a lot for your response, Irwin. Unfortunately, all three are
currently check. Any other possibilities?

Trish

On Oct 18, 9:12 pm, Irwin Greenwald
> > Trish heck Tools>>Options>>Advanced>>Security Make sure all three protocols
> are checked.
> --
> Irwin
> EVERYBODY SHOULD TAKE A TOUR OFhttp://kb.mozillazine.org/Main_Page

squaredancer

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Oct 19, 2006, 5:57:18 AM10/19/06
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On 19.10.2006 08:18, CET - what odd quirk of fate caused Trish to
generate the following:? :

try the usual (and *first* ) option whenever FF can't connect....

CLOSE FF
open your Firewall management page and *DELETE* Firefox from the
"Allowed" list
RESTART Firefox - your Firewall should now ask for permission to connect
FF to the internet
ALLOW FF to connect
see if you can get to those URLs

reg

Trish

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Oct 19, 2006, 1:22:57 PM10/19/06
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suaredancer, thanks a lot for your input, but all I'm using is XP's
passive firewall. It has no mechanism for program control.

Any other ideas?

Trish

On Oct 19, 2:57 am, squaredancer <squaredan...@t-online.de>

Irwin Greenwald

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Oct 19, 2006, 5:46:38 PM10/19/06
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Please bottom post in these newsgroups (i.e., place your reply below the
quoted text), as I am doing here.

See http://www.mozilla.org/community/etiquette.html
for further information. Thanks!

My only other suggestion is to follow Lee's advice and try it in Safe
Mode. My guess is that some residue of the Google Toolbar extension is
still sitting around somewhere.

squaredancer

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Oct 20, 2006, 6:45:03 AM10/20/06
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On 19.10.2006 19:22, CET - what odd quirk of fate caused Trish to
generate the following:? :

>suaredancer, thanks a lot for your input, but all I'm using is XP's

Open Control Panel>>Security Center
at the bottom, click on "Windows Firewall"
open Tab "Exceptions"
IF Firefox is listed there (ticked [ ] box) UNtick it

There is a [Programs] button below the centre field - it lists loads of
programs but I've no idea as to what it's for, as I don't use the very
insecure Win-Firewall.

you may like to de-activate the Win-Firewall to experiment with
contacting the internet... although I would advise you to install
something like ZoneAlarm first - there are several very good, FREE
firewalls to be had!

reg


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