Firefox Crashes

[Dinah]

Hi,

I have a new laptop with a problem which has happened since I got it
about two weeks ago. It crashes when I use DownloadHelper to download
YouTube videos, sometimes when I try to save images to my picture
files, and today when I tried to organize my bookmarks it happened
also. I dragged and dropped a bookmarked link into a newly created
folder, and it crashed.

I am running Vista OS, and using Firefox 3.0, and when it crashes, I
get the following crash report:

Add-ons: {b9db 16a4-6edc-47ec-a1f4-
b86292ed211d}:3.3,{3112ca9c-de6d-4884-a869-
9855de68056c}:5.0.20080919Wb1,{CAFEEFAC-0016-
0000-0010-ABCDEFFEDCBA}:6.0.10,{972ce4c6-7e08-
4474-a285-3208198ce6fd}:3.0.3
BuildID:2008092417
CrashTime1225712662
Email:xx...@hotmail.com
InstallTime: 1224364053
ProductName: Firefox
SecondsSinceLastCrash: 2259
StartupTime: 125710406
Theme: classic/1.0
URL:
http//ceriwholesale.com/s.nl/sc.26/category.131
/.f
UserID:ff9c5e51-9b97-4122-85dc-8a32113dcb29
Vendor: Mozilla
Version: 3.0.0

The plug-ins I have are:

2007 Microsoft Office System
Office Plugin for Netscape Navigator
(disabled)

Adobe Acrobat
Java (tm) Platform SE 6 u10
" " " binary

Metastream 3 Plugin

Microsoft Windows Media Player Firefox Plugin

Mozilla Default Plugin

Napster Link

OpenOffice.org Plugin

Picasa

Shockwave Flash
" " 10.0 r12

Windows Presentation Foundation

The Extensions I am using are:

DownloadHelper 3.3

Google Toolbar for Firefox
5.0.20080919wb1

Any help would be greatly appreciated.

Thanks,
Dinah

[Ron K.]

Dinah on 11/2/2008 8:31 AM, keyboarded a reply:

First sep of trouble shooting is starting Fx in it's own (safemode). From
Vista Start Programs goto Mozilla Firefox and two start modes will be
listed. The Safemode disable all extensions and used the default theme.
It's an easy way to separate a Fx problem from those caused by third party
softwares.

--
Ron K.
Who is General Failure, and why is he searching my HDD?
Kernel Restore reported Major Error used BSOD to msg the enemy!