Access Denied Message

[dforrest...@gmail.com]

I am getting the following message when I try to access an online banking ste. Can anyone assist?

Access Denied You don't have permission to access "http://www1.online.scotiabank.com/signon/views/SignOn.jsf?" on this server.

[Ed Mullen]

dforrest...@gmail.com pounded out :

> I am getting the following message when I try to access an online banking ste. Can anyone assist?
>
> Access Denied You don't have permission to access "http://www1.online.scotiabank.com/signon/views/SignOn.jsf?" on this server.
>

When I go to that link I get:

"An error occurred while processing your request.

Reference #97.c8af4543.1410201498.11ebc03"

--
Ed Mullen
http://edmullen.net/
When companies ship Styrofoam, what do they pack it in?

[Larry Sheldon]

On 9/8/2014 13:40, Ed Mullen wrote:
> dforrest...@gmail.com pounded out :
>> I am getting the following message when I try to access an online
>> banking ste. Can anyone assist?
>>
>> Access Denied You don't have permission to access
>> "http://www1.online.scotiabank.com/signon/views/SignOn.jsf?" on this
>> server.
>>
>
> When I go to that link I get:
>
> "An error occurred while processing your request.
>
> Reference #97.c8af4543.1410201498.11ebc03"
>

Both look to me like SAFU at the site--not any problem (except MAYBE
your choice of banks) at your location.

(Serious Administrator .......)


--
The unique Characteristics of System Administrators:

The fact that they are infallible; and,

The fact that they learn from their mistakes.

[dforrest...@gmail.com]

> Both look to me like SAFU at the site--not any problem (except MAYBE
your choice of banks) at your location.

Probably, but that is the only one available to me here!

The link works OK on Internet Explorer but I have fallen out with IE.

The bank's support tells me it is a problem with Firefox.

[WaltS48]

Are their Security Certificates up to date?

[Phasing out Certificates with 1024-bit RSA Keys | Mozilla Security
Blog](https://blog.mozilla.org/security/2014/09/08/phasing-out-certificates-with-1024-bit-rsa-keys/)

--
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<http://stripdistrictworldfestival.com/>
GO Bucs, Steelers, Pitt and Pens!

[dforrest...@gmail.com]

>
>
>
> Are their Security Certificates up to date?
>
>
>

Yes.

[WaltS48]

On 09/09/2014 06:41 AM, dforrest...@gmail.com wrote:
>
>>
>>
>>
>> Are their Security Certificates up to date?
>>
>>
>>
>
> Yes.
>

Clear cookies for that site, and your browser cache and try again.

That doesn't work try Safe Mode. [Troubleshoot Firefox issues using Safe
Mode | Firefox
Help](https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode)

That doesn't work report the site to [webcompat.com](http://webcompat.com/)

[dforrest...@gmail.com]

Than you Walt. Clearing cookies resolved the problem. I never expected such a simple fix!