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Ability to play music samples from HDtracks now fails on Firefox 13.0.1

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cwdjrxyz

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Jun 25, 2012, 12:08:50 AM6/25/12
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I often buy HD music downloads from http://www.hdtracks.com . You can
listen to short samples before you buy. The short samples use the
flash player for the sample audio. I just installed Firefox 13.0.1
updated from 13.0. and now the music samples will not play. I updated
the flash player to the latest 11 version. This requires installing
one version for IE 9 and another version for most other browsers.
After this, Firefox 13.0.1 still will not play the music samples and
neither will IE 9.0.7 or a very out of date Seamonkey.

Browsers that will play the music samples are: Opera 12.00, Google
Chrome 19.0.1084.56 m, Safari for Windows 5.1.7 (7534.57.2),K-Meleon
1.54, and Flock 3.5.3.4641.

I use a Windows Vista 64-bit OS with both 32-bit and 64-bit IE
browsers, and it is set at 32-bit. Flash will now run at 64 bit only
for versions of the Windows OS moe recent than Visa.

I also have had the same problem with some of my own page. Since I
updated to the flash 11 player and the Firefox 13.0.1 browser at about
the same time, just what is causing the problem for IE 9 is somewhat
in doubt, but IE 9 worked properly a few days ago.

HDtracks also requires recent Java to buy and download music, but Java
likely is not required to visit the sit. To check, click on the cover
for a music selection. Another page will come up that may have more
than one format to select. Click the cover for the desired format to
bring up the free, short, sample cuts.

cwdjrxyz

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Jun 26, 2012, 10:15:21 AM6/26/12
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On Jun 24, 11:08 pm, cwdjrxyz <spamtr...@cwdjr.info> wrote:
> I often buy HD music downloads fromhttp://www.hdtracks.com. You can
This morning I used http://www.fedex.com on Firefox 13.0.1 to attempt
to track an Amazon parcel. You come to a world map and highlight North
America and click. Now this does not work in Firefox with flash 11,
and the map uses flash 11. However Chrome has no problems. This is a
very major problem, as Fedex tracking is very important for many.

Duong H. Nguyen

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Jun 26, 2012, 9:28:02 PM6/26/12
to Firefox help community
Hi,

On Tue, Jun 26, 2012 at 9:15 PM, cwdjrxyz <spam...@cwdjr.info> wrote:
>
> This morning I used http://www.fedex.com on Firefox 13.0.1 to attempt
> to track an Amazon parcel. You come to a world map and highlight North
> America and click. Now this does not work in Firefox with flash 11,
> and the map uses flash 11. However Chrome has no problems. This is a
> very major problem, as Fedex tracking is very important for many.
>

Would you try updating or downgrading your Flash to see if the problem
persists? Chrome's Flash version is independent from which of the
operating system. I'm using Flash 11 and Firefox 10.0.5 in one box
(x86_64) and Firefox 13.0.1 in another (x86) and the Flash on
fedex.com works just fine.

Kind regards,
Duong
--
Duong H. Nguyen ("Nguyễn Hà Dương" in Vietnamese, 「グエンヤン」 in Japanese)
Personal page: http://cmpitg.github.com/
Web log: http://cmpitg.wordpress.com/
Public Key: http://cmpitg.github.com/public.key.txt
"Life is a hack"

-----BEGIN GEEK CODE BLOCK-----
Version: 3.12
GIT/CS/CC/ED/P/TW d++ s:(-:-) !a C+++(++++) ULU++++ P-- L+++ E@
W++>+++ N+ o+ K w--- O- M@ V- PS+ PE++ Y+>++ PGP++ t+ 5 X+ R- tv+ b+++
DI+++ D++ G++ e* h* r* y-
-----END GEEK CODE BLOCK-----

cwdjrxyz

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Jun 26, 2012, 11:10:52 PM6/26/12
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On Jun 26, 8:28 pm, "Duong H. Nguyen" <cmp...@gmail.com> wrote:
> Hi,
>
> On Tue, Jun 26, 2012 at 9:15 PM, cwdjrxyz <spamtr...@cwdjr.info> wrote:
>
> > This morning I usedhttp://www.fedex.comon Firefox 13.0.1 to attempt
> > to track an Amazon parcel. You come to a world map and highlight North
> > America and click. Now this does not work in Firefox with flash 11,
> > and the map uses flash 11. However Chrome has no problems. This is a
> > very major problem, as Fedex tracking is very important for many.
>
> Would you try updating or downgrading your Flash to see if the problem
> persists?  Chrome's Flash version is independent from which of the
> operating system.  I'm using Flash 11 and Firefox 10.0.5 in one box
> (x86_64) and Firefox 13.0.1 in another (x86) and the Flash on
> fedex.com works just fine.

Re-installing flash 11 on Firefox did not help in my case. Also, I
have nearly no plugins installed on Firefox - nothing that would seem
to be related to this problem. However, unlike for the hdtracks site,
the fedex site will work on IE9. Of course flash 11 for IE9 and most
other browsers is a different download, so an error on IE9 or Firefox
does not mean there has to be an error on the other browser.

I have now found that I can get into the fedex site on Firefox 13.0.1
with flash 11 by going just below the world map to the heading North
America and selecting a country. The site then works properly when you
enter a tracking number. The world map just does not show anything to
click on to select a country, as it should. when you move the cursor
over the map.

Ron Hunter

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Jun 27, 2012, 4:49:38 AM6/27/12
to
Perhaps, it is the html in the map page of Fedex that is causing the
problem.

cwdjrxyz

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Jun 27, 2012, 7:48:10 AM6/27/12
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On Jun 27, 3:49 am, Ron Hunter <rphun...@charter.net> wrote:
> On 6/26/2012 10:10 PM, cwdjrxyz wrote:
>
>
>
>
>
>
>
> > On Jun 26, 8:28 pm, "Duong H. Nguyen" <cmp...@gmail.com> wrote:
> >> Hi,
>
> >> On Tue, Jun 26, 2012 at 9:15 PM, cwdjrxyz <spamtr...@cwdjr.info> wrote:
>
> >>> This morning I usedhttp://www.fedex.comonFirefox 13.0.1 to attempt
> >>> to track an Amazon parcel. You come to a world map and highlight North
> >>> America and click. Now this does not work in Firefox with flash 11,
> >>> and the map uses flash 11. However Chrome has no problems. This is a
> >>> very major problem, as Fedex tracking is very important for many.
>
> >> Would you try updating or downgrading your Flash to see if the problem
> >> persists?  Chrome's Flash version is independent from which of the
> >> operating system.  I'm using Flash 11 and Firefox 10.0.5 in one box
> >> (x86_64) and Firefox 13.0.1 in another (x86) and the Flash on
> >> fedex.com works just fine.
>
> > Re-installing flash 11 on Firefox did not help in my case. Also, I
> > have nearly no plugins installed on Firefox - nothing that would seem
> > to be related to this problem. However, unlike for the hdtracks site,
> > the fedex site will work on IE9. Of course flash 11 for IE9 and most
> > other browsers is a different download, so an error on IE9 or Firefox
> > does not mean there has to be an error on the other browser.
>
> > I have now found that I can get into the fedex site on Firefox 13.0.1
> > with flash 11 by going just below the world map to the heading North
> > America and selecting a country. The site then works properly when you
> > enter a tracking number. The world map just does not show anything to
> > click on to select a country, as it should. when you move the cursor
> > over the map.
>
> Perhaps, it is the html in the map page of Fedex that is causing the
> problem.

I now have both the hdtracks and fedex sites working properly after
reading about some comments sent to Mozilla concerning problems with
flash 11 on Firefox 13.0.1. Some have reverted to an older version of
Firefox or flash. However, now that flash 11.3 is out, you may get the
flash to work properly on Firefox 13.0.1 by downloading
install_flash_player.exe directly and then turning Firefox off by
clicking the Firefox button at the top right and selecting exit. Then
you go to the install file, double click it, and follow instructions.
You should then have flash 11.3 without errors on Firefox 13.0.1 - at
least for my computer set up.

Duong H. Nguyen

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Jun 28, 2012, 7:39:24 AM6/28/12
to Firefox help community
On Wed, Jun 27, 2012 at 6:48 PM, cwdjrxyz <spam...@cwdjr.info> wrote:
>
> I now have both the hdtracks and fedex sites working properly after
> reading about some comments sent to Mozilla concerning problems with
> flash 11 on Firefox 13.0.1. Some have reverted to an older version of
> Firefox or flash. However, now that flash 11.3 is out, you may get the
> flash to work properly on Firefox 13.0.1 by downloading
> install_flash_player.exe directly and then turning Firefox off by
> clicking the Firefox button at the top right and selecting exit. Then
> you go to the install file, double click it, and follow instructions.
> You should then have flash 11.3 without errors on Firefox 13.0.1 - at
> least for my computer set up.
>

Glad to see that you have found the solution and thank you for having
noted it! I'll save your solution to some Wiki (probably Mozilla) so
any one who encounters this may use. I think the problem was probably
due to Flash 11.

Best regards,
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