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Firefox 24.0 seems to have a problem saving files
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Barbara
Oct 13, 2013, 7:44:00 PM10/13/13
to
Yesterday, I was trying to download several document images (.jpg
format) from Ancestry.com and every one got an error - something like
"couldn't save the file, Unknown error." I assumed it was a problem on
their site.
Today, I tried to download a PDF statement and got the same error
message. The files saved OK the 2nd time in all cases.
I had not encountered this with the previous versions of Firefox.
Any suggestions? Thanks in advance :)
Barbara
format) from Ancestry.com and every one got an error - something like
"couldn't save the file, Unknown error." I assumed it was a problem on
their site.
Today, I tried to download a PDF statement and got the same error
message. The files saved OK the 2nd time in all cases.
I had not encountered this with the previous versions of Firefox.
Any suggestions? Thanks in advance :)
Barbara
Barbara
Oct 13, 2013, 8:45:14 PM10/13/13
to
DOWNLOAD ERROR
The download cannot be saved because an unknown error occurred.
Please try again later.
---
It happened on a 3rd site when I was trying to download software. On
the 2nd attempt, it downloaded successfully.
Barbara
Ralph Fox
Oct 14, 2013, 5:24:43 AM10/14/13
to
https://support.mozilla.org/en-US/kb/cant-download-or-save-files
http://kb.mozillazine.org/Unable_to_save_or_download_files
--
Kind regards
Ralph
Barbara
Oct 15, 2013, 11:17:49 PM10/15/13
to
Thanks :) I tried the first one yesterday. No change. Tried
resetting all sorts of things - no change, still wouldn't save properly
the first time.
Today, the problem has not happened and I've saved a bunch of files.
Barbara
Keith Nuttle
Oct 16, 2013, 8:49:09 AM10/16/13
to
some changes I have even restarted the computer before the changes took
effect.
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