Re: issues with firefox
H. Lisa
Now to the problem that brought me to you in the first place. I can't seem to save my options under tools. I enter my home page and that I want tabs to be saved - BUT every time I open Firefox, your site is my home page and my tabs are lost.
this is the version of Firefox I am currently using:
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3
Regards,
Heidi Miller
Fox on the run
Hi Heidi,
Just want to make sure you understand before I give a bit of advice.
This is a community support group. Where Firefox is a free product,
they do not have a support team. The users like you, me and the
others on this list contribute to support each other.
What is the site that opens up each time you start Firefox? And when
you click on your Home icon, what page opens up? And finally under
Tools, Option, when you look at your home page, what is the option
selected in the pull down for "When Firefox starts..."?
JB
H. Lisa
When I was trying to chat and then followed the link I thought it went to ff - when I started getting messages, I got that I was mistaken.
Now to your questions:
This the site that shows up when I open a new firefox page
http://www.google.com/firefox?client=firefox-a&rls=org.mozilla:en-US:official
Originally in the options I had selected "open my tabs and windows from the last session". I also had my site of choice entered as my home page - which should open when I click on the house icon.
I don't know why but the page above is now the home page and instead of my tabs, that opens up.
I have reset it to my previous settings several times, but every time I close ff/turn off my puter, what ever - it goes back to the link above.
Also on this computer I'm using windows xp
Hope this is what you need to know.
Aloha!
________________________________
From: Fox on the run <jjrbo...@gmail.com>
To: support...@lists.mozilla.org
Sent: Tue, June 15, 2010 2:27:30 PM
Subject: Re: issues with firefox
Hi Heidi,
JB
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Pete Holsberg
> Aloha JB! Thanks for getting back to me!
>
> When I was trying to chat and then followed the link I thought it went to ff - when I started getting messages, I got that I was mistaken.
>
> Now to your questions:
>
> This the site that shows up when I open a new firefox page
>
> http://www.google.com/firefox?client=firefox-a&rls=org.mozilla:en-US:official
>
>
> Originally in the options I had selected "open my tabs and windows from the last session". I also had my site of choice entered as my home page - which should open when I click on the house icon.
>
> I don't know why but the page above is now the home page and instead of my tabs, that opens up.
>
> I have reset it to my previous settings several times, but every time I close ff/turn off my puter, what ever - it goes back to the link above.
>
> Also on this computer I'm using windows xp
>
Tools > Options > General > Use current page
--
Pete Holsberg
Columbus, NJ
ARTIFICIAL INTELLIGENCE IS NO MATCH FOR NATURAL STUPIDITY.
H. Lisa
Thank you for your suggestion! I tried it and thought that I was successful, but when I closed the page and opened it up again it was the Mozilla Firefox Start Page.
should I try to delete and reinstall it?
Aloha Heidi
________________________________
From: Pete Holsberg <pj...@pobox.com>
To: Firefox user help <support...@lists.mozilla.org>
Sent: Tue, June 15, 2010 3:48:59 PM
Subject: Re: issues with firefox
H. Lisa has written on 6/15/2010 9:16 PM:
Fox on the run
> Aloha JB! Thanks for getting back to me!
>
> When I was trying to chat and then followed the link I thought it went to ff - when I started getting messages, I got that I was mistaken.
>
> Now to your questions:
>
> This the site that shows up when I open a new firefox page
>
>
> Originally in the options I had selected "open my tabs and windows from the last session". I also had my site of choice entered as my home page - which should open when I click on the house icon.
>
> I don't know why but the page above is now the home page and instead of my tabs, that opens up.
>
> I have reset it to my previous settings several times, but every time I close ff/turn off my puter, what ever - it goes back to the link above.
>
> Also on this computer I'm using windows xp
>
> Hope this is what you need to know.
>
> Aloha!
>
One possibility for a setting continually resetting itself is if it's
set in the file user.js in the Firefox user's profile directory. You
can check that by navigating to:
c:\documents and settings\{whatever your Windows username is}
\Application Data\Mozilla\Firefox\Profiles\{profile folder name}
Chances are unless you've set up more than one Firefox profile, there
will only be one folder at that location. In there you will see a
number of files including places.sqlite, cookies.sqlite,
permissions.sqlite, prefs.js and a number of others. Do you see one
called user.js there? If so, examine it's content by opening it in
Notepad and post its content (if not too lengthy). That file is used
to statically set preferences (including home page). So even when a
user changes a setting, on restart of Firefox the setting is restored
to the value in user.js. This is file cannot be edited from within
Firefox. It's a great way to statically set preferences in a
corporate environment, or even at home if you don't want the kids to
mess with certain preferences.
If that is not the case, then we'll have to explore other trouble
shooting options.
JB
Pete Holsberg
> Aloha Pete!
> Thank you for your suggestion! I tried it and thought that I was successful, but when I closed the page and opened it up again it was the Mozilla Firefox Start Page.
>
> should I try to delete and reinstall it?
>
> Aloha Heidi
>
When you say "closed the page", do you mean "closed FireFox"?
--
Pete Holsberg
Columbus, NJ
No trees were harmed in the sending of this email,
but billions of electrons were really agitated.
- Anon.
H. Lisa
________________________________
From: Pete Holsberg <pj...@pobox.com>
To: Firefox user help <support...@lists.mozilla.org>
Sent: Wed, June 16, 2010 4:37:57 AM
Subject: Re: issues with firefox
H. Lisa has written on 6/16/2010 12:04 AM:
H. Lisa
Aloha
Heidi
One possibility for a setting continually resetting itself is if it's
set in the file user.js in the Firefox user's profile directory. You
can check that by navigating to:
c:\documents and settings\{whatever your Windows username is}
\Application Data\Mozilla\Firefox\Profiles\{profile folder name}
JB
Beauregard T. Shagnasty
> yes, closing the window
You closed a window (a page). Did you make sure that *all* instances of
Firefox were closed/exited?
> ________________________________
> From: Pete Holsberg <pj...@pobox.com>
> To: Firefox user help <support...@lists.mozilla.org>
> Sent: Wed, June 16, 2010 4:37:57 AM
> Subject: Re: issues with firefox
>
> H. Lisa has written on 6/16/2010 12:04 AM:
>> Aloha Pete!
>> Thank you for your suggestion! I tried it and thought that I was
>> successful, but when I closed the page and opened it up again it was
>> the Mozilla Firefox Start Page. should I try to delete and reinstall
>> it?
>>
>> Aloha Heidi
>>
>
> When you say "closed the page", do you mean "closed FireFox"?
>
> -- Pete Holsberg
> Columbus, NJ
--
-bts
-Four wheels carry the body; two wheels move the soul
H. Lisa
________________________________
From: Beauregard T. Shagnasty <a.non...@example.invalid>
To: support...@lists.mozilla.org
Sent: Wed, June 16, 2010 5:02:57 AM
Subject: Re: issues with firefox
H. Lisa wrote:
> yes, closing the window
You closed a window (a page). Did you make sure that *all* instances of
Firefox were closed/exited?
> ________________________________
> From: Pete Holsberg <pj...@pobox.com>
> To: Firefox user help <support...@lists.mozilla.org>
> Sent: Wed, June 16, 2010 4:37:57 AM
> Subject: Re: issues with firefox
>
> H. Lisa has written on 6/16/2010 12:04 AM:
>> Aloha Pete!
>> Thank you for your suggestion! I tried it and thought that I was
>> successful, but when I closed the page and opened it up again it was
>> the Mozilla Firefox Start Page. should I try to delete and reinstall
>> it?
>>
>> Aloha Heidi
>>
>
> When you say "closed the page", do you mean "closed FireFox"?
>
> -- Pete Holsberg
> Columbus, NJ
--
-bts
-Four wheels carry the body; two wheels move the soul
Jay Garcia
--- Original Message ---
First of all ... when you reply please bottom post and quote relevant
text from previous replies, thanks.
Start Firefox and go to your "home page". Then:
Tools => Options => General => When Firefox Starts: "Show My Home Page"
Your "Home Page" should be listed in the Home Page box below.
--
*Jay Garcia - Netscape/Flock Champion*
www.ufaq.org
Netscape - Firefox - SeaMonkey - Flock - Thunderbird
H. Lisa
Thanks for the heads up on including all past posts I'll keep that in mind. I removed them because I got the notice that my post was too big.
Also hank you for your help - Tried that (one of the things I had to delete) and I still get the FF page as a home page.
aloha,
Heidi
________________________________
From: Jay Garcia <J...@JayNOSPAMGarcia.com>
To: support...@lists.mozilla.org
Sent: Wed, June 16, 2010 6:39:55 AM
Subject: Re: issues with firefox
On 15.06.2010 10:27, H. Lisa wrote:
--- Original Message ---
Jay Garcia
--- Original Message ---
Please bottom post here, thanks. And it is not necessary to retain all
replies, just those related to your particular issue.
Go back to TOOLS => Options => General and select Firefox to start with
"blank page" and see what happens after you exit/restart FF.
H. Lisa
> On 15.06.2010 10:27, H. Lisa wrote:
>
> --- Original Message ---
>
>> First off, I wanted to respond via your site and the window that opens is so far to the left that I can't read the instructions and I can't read the anti-spam# so I can't complete it there.
>>
>>
>> Now to the problem that brought me to you in the first place. I can't seem to save my options under tools. I enter my home page and that I want tabs to be saved - BUT every time I open Firefox, your site is my home page and my tabs are lost.
>>
>> this is the version of Firefox I am currently using:
>> Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3
>>
>> Regards,
>> Heidi Miller
>>
>>
>>
>
> First of all ... when you reply please bottom post and quote relevant
> text from previous replies, thanks.
>
> Start Firefox and go to your "home page". Then:
>
> Tools => Options => General => When Firefox Starts: "Show My Home Page"
>
> Your "Home Page" should be listed in the Home Page box below.
>
>
>
Please bottom post here, thanks. And it is not necessary to retain all
replies, just those related to your particular issue.
Go back to TOOLS => Options => General and select Firefox to start with
"blank page" and see what happens after you exit/restart FF.
--
*Jay Garcia - Netscape/Flock Champion*
www.ufaq.org
Netscape - Firefox - SeaMonkey - Flock - Thunderbird
sigh, blond moment...sorry
Tried that (one of the things I had to delete) and I still get the FF
page as a home page
David McRitchie
"H. Lisa" ...
> First off, I wanted to respond via your site and the window that opens is so far
> to the left that I can't read the instructions and I can't read the anti-spam# so I can't complete it there.
I don't think anyone addressed that part of the question because not sure what
you mean. Was it a webpage or dialog box. In either case you should be able
to drag where you want by the title bar. In the rare cases where you can't see
the title bar then use Alt+SpaceBar -> Move -> then user cursor keys to move.
I have no idea what those instructions you were trying to read were does it
have a webpage url address.
Fox on the run
> I had to delete some of the message as it was too large. I followed the path you posted and I don't seem to have a Mozilla folder - see attachment.
>
> Aloha
> Heidi
>
> One possibility for a setting continually resetting itself is if it's
> set in the file user.js in the Firefox user's profile directory. You
> can check that by navigating to:
>
> c:\documents and settings\{whatever your Windows username is}
> \Application Data\Mozilla\Firefox\Profiles\{profile folder name}
>
> JB
> _______________________________________________
> support-firefox mailing list
> To unsubscribe, send an email to support-firefox-requ...@lists.mozilla.org?subject=unsubscribe
If you are running XP, that would be the default location for it. How
about this then, do a search of your C: drive (assuming that is where
you have Windows installed) for the file user.js. If you don't find
one, then obviously you don't have one so we've ruled that out as the
culprit. If you have one, You can view it's content by opening it in
Notepad, as well as get the path (path via right click and
properties).
JB
Jay Garcia
--- Original Message ---
> Interesting to read about the user.js file.
> Being one of the (bad) 98 percentile group of XP users who only operate
> as Administrator, I was not aware of its function.
> Checking the file with Notepad, there were 0 (nil) entries.
It's empty because you haven't manually added anything, it is blank by
default.
H. Lisa
I found these instructions and this solved the problem
http://support.mozilla.com/en-US/kb/Preferences+are+not+saved
Seems I had a corrupt preferences file
________________________________
From: Jay Garcia <J...@JayNOSPAMGarcia.com>
To: support...@lists.mozilla.org
Sent: Thu, June 17, 2010 2:21:09 AM
Subject: Re: issues with firefox
On 16.06.2010 16:43, Arno Martens wrote:
--- Original Message ---