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Problem With Virus Total

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Michael

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Mar 2, 2020, 12:16:48 PM3/2/20
to mozilla-sup...@lists.mozilla.org
If I load
https://www.virustotal.com/gui/file/81a27d50abe66f52ec4f1a948827b0654ef86be9f5f1da1b16bbfc1454e040c9/detection
into Firefox and then press the "reanalyse" button top right of
screen the button does nothing despite several mouse clicks.

If I load the same address in Vivaldi the "reanalyse" button works at
first attempt. Is this a problem with my Firefox or a known issue ?


Michael

Jeremy Nicoll

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Mar 2, 2020, 12:21:48 PM3/2/20
to ML - ff firefox support
On Mon, 2 Mar 2020, at 17:16, Michael wrote:
> If I load
> https://www.virustotal.com/gui/file/81a27d50abe66f52ec4f1a948827b0654ef86be9f5f1da1b16bbfc1454e040c9/detection
> into Firefox and then press the "reanalyse" button top right of
> screen the button does nothing despite several mouse clicks.

It works just fine for me with FF 73.0.1.

The only plugin/extension I have (apart from those that come with FF)
is the Adobe Flash one, which in any case is disabled.

--
Jeremy Nicoll - my opinions are my own.

Michael

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Mar 2, 2020, 1:10:57 PM3/2/20
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I just have adblock plus extension , just tried again with the website
address and still have the same issue.

The only changes I have made to Firefox is to stop Firefox recommended
extensions, by going into about:config.

Michael

Paul in Houston, TX

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Mar 2, 2020, 1:11:23 PM3/2/20
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Change your UI to FireFox/72.0.0 or just FireFox and try it again.
I've found quite a few UI sniffer sites don't recognize the latest FF
numbers.

Michael

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Mar 2, 2020, 1:20:43 PM3/2/20
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I have found the programme responsible, my "Kaspersky Security Cloud
antivirus". I found that out by pausing ""protection",then I was able
to click on the reanalyse button at the Virustotal website.

Michael

Brian

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Mar 2, 2020, 1:52:18 PM3/2/20
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Interesting. I have Kaspersky Total Security installed plus the Firefox
add-on, Kaspersky Protection and the link works fine - Firefox 73.0.1
Windows 10
Brian

Andy Burns

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Mar 3, 2020, 3:58:42 PM3/3/20
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Michael wrote:

> If I load the same address in Vivaldi the "reanalyse" button works at
> first attempt. Is this a problem with my Firefox or a known issue ?

Works here ...

even with uBO and full-on anti-tracking settings

Nobody

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Mar 4, 2020, 1:01:27 PM3/4/20
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On Tue, 3 Mar 2020 20:57:32 +0000, Andy Burns <use...@andyburns.uk>
wrote:
Ditto Win 10 Home... Ffox 73.0.1..

Michael

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Mar 4, 2020, 1:45:01 PM3/4/20
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I have the Kaspersky add-on removed from Firefox but still see Kaspersky
green (tick ?) marks in google results.

Kaspersky add-on also doesn't appear in ccleaner for being with Firefox.
To be honest I would like Kaspersky removed from Firefox but see no
option to do so.

Is their somewhere deeper in Firefox settings that might show a
relationship with Kaspersky ?

I only have Firefox on one machine (Windows 7) but if I instal it on the
others they will probably get the same Kaspersky issue.

Michael
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