PDF Xchange Viewer help please

[louise]

I took everyone's advice and downloaded PDF x-change viewer.
Great software!

I downloaded the Firefox plugin - beautiful!

Then I foolishly started fiddling with the menus and options
within the FF viewer. I'm not sure how it happened but I
lost all the menu bars from inside the browser viewer. For
example, I can't save a file because I don't have the menu
bars or icons with which to do it.

I uninstalled and reinstalled and the menu options from the
plugin within FF are gone and I can't get them back.

I do have the menu options in the freestanding program but
not the one that opens from within FF. It seems I need to
replace the plugin but I've no idea how to do that.

Help? Suggestions?

Louise

[louise]

On 9/9/2010 12:52 AM, Rom wrote:

> While a PDF is displayed within Firefox try Show/Hide All Bars F11.
> This command is shown on the menu of the Options tab (bottom LHS) of
> the PDF-XChange Viewer program.
>
> On the Edit menu there's a "Reset All Settings to Default" command,
> and I'd expect this (without trying it myself) to reset the browser
> plugin and program settings, which are stored in the registry.
>

I also lost the options tab at the bottom - that was the
beginning of the end.....

I tried f11 and that opened up the FF window rather
completely but didn't give me any more options within the
window.

Reset all settings seems to effect the standalone but it
doesn't seem to effect the plug in.

The stand alone is fine. It's the FF plug in where
everything got wiped out. The same applies when I go to use
it in IE. Apparently both plug
ins were messed up. I can use it but I've lost a lot of its
best functionality.

I can edit the registry - but I don't know what or where and
don't want to make more of a mess.

Louise

Louise

[louise]

On 9/9/2010 12:52 AM, Rom wrote:
> On Wed, 08 Sep 2010 23:54:36 -0400, louise wrote:
>

> While a PDF is displayed within Firefox try Show/Hide All Bars F11.
> This command is shown on the menu of the Options tab (bottom LHS) of
> the PDF-XChange Viewer program.
>
> On the Edit menu there's a "Reset All Settings to Default" command,
> and I'd expect this (without trying it myself) to reset the browser
> plugin and program settings, which are stored in the registry.
>

Thanks for your help and I'm writing to quote the response I
received from their tech support - it fixed everything and
explains what happened. Apparently it's not that hard to
have it happen. From their tech support:

"It's not about carelessness or anything, just that the
menus can be hidden (or shown) using the F8, F9 and F11 keys
- you might have tried to use one of these for a FireFox
function, but when our plugin is active it will "grab" this
key and execute the command - which is to hide some (F8
Toolbars, F9 Main menu) or all (F11) menus.

In order to restore the menus, make sure you have a PDF
document opened in FireFox, then scroll a bit through it (to
ensure the focus is on the plugin), and then use the
function keys.
You could also try to use Edit -> Reset all settings to
default, once you see the main menu to restore the plugin to
it's factory settings.
Please note that the Viewer and the plugin could have
separate settings, as well as custom shortcut keys assigned :)"

Louise

[Chris Patterson]

I just had the same problem Louise (lost the in-browser menu while
fiddling around). But...F9 worked to get me the basic file menu back,
then I could change which toolbars I could view. Thanks...I'm doing an
online course for the first time and did not need this stress!

Allison (on my hubby's email)

[drr...@gmail.com]

thanks buddy its awesome

thanks for help

[drr...@gmail.com]

[drr...@gmail.com]