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..security protocol that isn't enabled

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Tom Willett

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Nov 29, 2006, 2:27:59 PM11/29/06
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When I attempt to connect to one of our vendor sites
www.martelelectronics.com
I get an alert popup that says: "Firefox can't connect securely to
id87.securedata.net because the site uses a security protocol that isn't
enabled"

When I click okay (repeatedly) the pop-up won't close and I have to exit FF
in task manager.

Any ideas what this means?

Thanks,
Tom


Heavens to Murgatroid

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Nov 29, 2006, 2:36:30 PM11/29/06
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what version of FF. I tried it in FF 1.0.8, 1.5.0.x, FF 2.0.x, and SM
1.0.6 with no problems.

Try clearing your cache and cookies and try again

--
Oh! Heavens to Murgatroid. Exit . . . Stage Left!

Tom Willett

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Nov 29, 2006, 2:40:25 PM11/29/06
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"Heavens to Murgatroid" <heavens.to...@gmail.com> wrote in message
news:pY-dnevGkeIvffDY...@mozilla.org...

Thanks. It's FF 2.0. Cache and cookies were cleared. However, I enabled
TLC 1.0 and it worked just fine. Ironically, in IE6, TLS 1.0 was not
enabled and it worked fine.

Strange ;-)

Tom


Chris Ilias

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Nov 29, 2006, 6:20:46 PM11/29/06
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_Tom Willett_ spoke thusly on 29/11/2006 2:27 PM:

> When I attempt to connect to one of our vendor sites
> www.martelelectronics.com
> I get an alert popup that says: "Firefox can't connect securely to
> id87.securedata.net because the site uses a security protocol that isn't
> enabled"
>
> When I click okay (repeatedly) the pop-up won't close and I have to exit FF
> in task manager.

When I try to access <http://www.martelelectronics.com/>, I get a
connection timeout error.

In any case, going by the error message you posted, I can tell you that
SSL2 and some weak SSL3 ciphers are disabled in Firefox 2, because they
are no longer considered secure. You should contact the site owner about
that.

To re-enable the appropriate cipher, you'll need to use about:config
[1], and filter for the text ssl3. You'll see a list of SSL3 ciphers.
The ones set to false are disabled. Start enabling ciphers, until you've
found the magic one. If you've gone through all of them, try filtering
for ssl2, and repeat the process.

[1]<http://www.mozilla.org/support/firefox/edit#aboutconfig>
--
Chris Ilias
mozilla.test.multimedia moderator
Mozilla links <http://ilias.ca>
(Please do not email me tech support questions)

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