On 3/12/2017 11:18 AM, Ken Springer wrote:
> On 3/12/17 8:34 AM, Rav wrote:
>> Using Windows 7. After updating to Firefox 52.0 (32-bit), Pandora no
>> longer plays. I can log into my account, Pandora loads, it displays a
>> spinning record, but nothing plays. All the controls at the bottom of
>> the page (such as the Play button) are disabled. I restarted with all
>> add-ons disabled, and that didn't help. I made sure that Flash was
>> enabled for Pandora. I tried it under Internet Explorer and it works
>> there. It was working previously under Firefox, so other than updating
>> to Firefox 52.0 nothing else has changed. Thanks for any help.
>
> W7 Ultimate 64 bit
> Latest version of FF, I just downloaded and installed it.
>
> Pandora works fine for me, but other than ask if you have the latest
> Flash installed, I've no clue as to why it doesn't work for you.
>
Thanks, Ken. What you said gave me an idea, which was to create a new
test profile and try Pandora under that. And sure enough, it worked. I
looked at the entries I had in my user.js file to see if anything there
could be interfering. One of them caught my eye, which is a preference
to turn off media autoplay (media.autoplay.enabled, which I had set to
false). As soon as I turned that pref back to true, Pandora started
working. Why it prevents Pandora from working I don't understand, but
at least it now works. Unfortunately, the reason I had set that pref to
false was to prevent all the automatic playing of videos on web sites,
and now I have to live with that again. Oh well. Thanks again for your
help.