Tesco UK shopping site with Firefox problems

ac

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Dec 15, 2008, 10:15:25 AM12/15/08

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I recently set up a PC for an elderly friend and was very surprised to
see that once they were logged on to do shopping on the Tesco (UK) site-
for example for groceries and then searching for specific vegetables -
the Tesco site did not work.

I tried IE which worked, and also Konqueror which also worked.

Any one know about this please?

--
ac

Daddy

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Dec 15, 2008, 10:45:52 AM12/15/08

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The website appears to work just fine with my copy of Firefox 3 (on
Windows XP.) Perhaps you can explain what "did not work" in detail?

Daddy

Raskolnikoff

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Dec 15, 2008, 4:02:15 PM12/15/08

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No problems here with FF 3.0.4

Have you checked the 'page info' 'permissions' for this site?

Cheers

Kol

ac

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Dec 19, 2008, 1:18:27 PM12/19/08

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It appears to work at first. However, once you are logged in to your
tesco account, entries into the search field results in a popup request
to either run a binary or to save it. It does not seem to be entirely
consistent either. In many cases the search field is not shown at all.

I also tried with ie4linux (in ubuntu) and the site seems to work ok
with ie.

Unfortunately it is after login that such problems are seen.

Having said all that I tried it last evening after a ff update - to 3.0.5
I get the impression that there isa an improvement, but there still did
seem to be problems on some occasions.

tia
--
ac

John Spence

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Dec 19, 2008, 1:26:24 PM12/19/08

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ac scribbled the following ,on 19-Dec-08 12:18 p.m.:

Try the addon IE tab.

--
There are three kinds of people -- those that can count and those that
can't.

Jim S

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Dec 19, 2008, 5:17:14 PM12/19/08

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And make sure you have allowed cookies for the site.
--
Jim S
Tyneside UK

ac

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Dec 20, 2008, 8:22:29 AM12/20/08

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Cookies are allowed.
I use two machines:
an older one (PIII) and a newer one (P4).

The P4 almost never shows this problem, while the PIII does a lot.
The problem is most apparent (after loggin g on to tesc) when looking at the
Groceries>Grocery Home tab
when the PIII only loads part of the page, and the P4 loads the whole
page fast and this includes the important Search box
'Iam looking for' [enter product name]

The search box seems to be a 'frame' so I guess that the problem is that
some frames are not loading on the PIII machine.

tia
--
ac

ac

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Dec 22, 2008, 5:52:59 AM12/22/08

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Thanks for the responses.

Solved - I think, at least mostly:

The latest Firefox 3.0.5 certainly improved things although there were
still some occasions when the search box was not displayed, as if that
frame was not loading.

However, everytime I deleted personal FF data and started afresh it all
worked. This is a practical solution for the user and I have set FF up
to delete all personal data when FF closes, allowing a fresh start each
time.

One thing which may be significant here. The installations are on Ubuntu
and the user is set up to be a non privileged user. This might possibly
have an unusual side effect that in some way relates to permissions in
files that firefox uses, the data held from the previous session, and
the way Tesco have coded their site, perhaps expecting only Windows
users and IE.
--
ac