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Gmail suddenly stopped working in Firefox

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Alec

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Sep 22, 2008, 4:55:19 AM9/22/08
to
Hi
FF3. I have always been able to get into Gmail through FF3, but today,
for some reason, this has stopped working. FF3 just fails to get to the
mail server.

I have tried in IE7 (works fine), and also Chrome (works fine). So why
not working in FF3.

Any ideas?
Cheers
Alec

Stanimir Stamenkov

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Sep 22, 2008, 5:10:33 AM9/22/08
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Mon, 22 Sep 2008 18:55:19 +1000, /Alec/:

Firefox does not connect to (e)mail servers but Web servers so you
might be more descriptive on what error you actually get. Do you
get an error when you try to log in, or you can't even open the
login page? Do you get some other kind of problem?

--
Stanimir

Yeebok Shu'in

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Sep 22, 2008, 6:53:32 AM9/22/08
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Try clearing your cache and so forth. Obviously don't do stored form and
passwords.

Stanimir Stamenkov

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Sep 22, 2008, 7:45:37 AM9/22/08
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Mon, 22 Sep 2008 21:38:06 +1000, /Alec/:
> Just does not connect to Gmail at all... no login page, just sits there
> and waits.

Does it happen only with Gmail? Do you have any firewall software
which may be blocking Firefox?

--
Stanimir

Alec

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Sep 22, 2008, 7:57:01 AM9/22/08
to Yeebok Shu'in

Cleared, result is no different.

Alec

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Sep 22, 2008, 8:03:04 AM9/22/08
to Stanimir Stamenkov

Only Gmail. No change to any firewall software.

Yeebok Shu'in

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Sep 22, 2008, 8:26:35 AM9/22/08
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Curious. Do you use GMail from a few locations, and possibly still have
an active session ? Seems unlikely but asking anyway.

Stanimir Stamenkov

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Sep 22, 2008, 8:54:59 AM9/22/08
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Mon, 22 Sep 2008 22:03:04 +1000, /Alec/:

> Only Gmail. No change to any firewall software.

You may make some checks whether firewall software is not currently
blocking Firefox, anyway. Check that you have not made any settings
to Firefox which prevent it from connecting - try with a fresh
profile (start with a -P option, create a new profile and start a
session with it), for example.

--
Stanimir

David McRitchie

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Sep 22, 2008, 10:44:47 AM9/22/08
to
"Alec" (O.P.) wrote

> Cleared, result is no different.

Hi Alec,
Okay I managed to mess Gmail up while testing this for you, think I can
run with either "standard" or "basic html" which is selected
at the bottom. When messed up Gmail wouldn't even come
up. I would restart Firefox w/o saved sessions and clear cache beforehand, then

Try bringing up Gmail with either
https://mail.google.com/mail/?ui=html&zy=s for standard
https://mail.google.com/mail/?ui=html&zy=h for basic html
you should be able to bring up GMail in your normal manner thereafter,
and be able to switch between "standard" and "basic HTML" at the
bottom of your Gmail inbox. The one you are using would be the one
that is not a link in the choices. Basic is the one that causes least problems.
Standard is the one that has stars next to each checkbox.

--
HTH,
David McRitchie, extensions I use are briefly documented on my site
Firefox Custom: http://www.mvps.org/dmcritchie/firefox/firefox.htm

Alec

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Sep 22, 2008, 5:21:13 PM9/22/08
to David McRitchie
David McRitchie wrote:
> "Alec" (O.P.) wrote
>> Cleared, result is no different.
>
> Hi Alec, Okay I managed to mess Gmail up while testing this for you,
> think I can
> run with either "standard" or "basic html" which is selected
> at the bottom. When messed up Gmail wouldn't even come
> up. I would restart Firefox w/o saved sessions and clear cache
> beforehand, then
>
> Try bringing up Gmail with either
> https://mail.google.com/mail/?ui=html&zy=s for standard
> https://mail.google.com/mail/?ui=html&zy=h for basic html
> you should be able to bring up GMail in your normal manner thereafter,
> and be able to switch between "standard" and "basic HTML" at the
> bottom of your Gmail inbox. The one you are using would be the one
> that is not a link in the choices. Basic is the one that causes
> least problems.
> Standard is the one that has stars next to each checkbox.
>

David
You've cracked it! Thanks. I had tried this before, but I think maybe FF
did not shut down fully, and hence the problem was not cleared.

Anyway, your solution above (after a couple of tries) has cured the
problem.

Thanks!
Alec

Alec

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Sep 22, 2008, 5:21:58 PM9/22/08
to
David McRitchie wrote:
> "Alec" (O.P.) wrote
>> Cleared, result is no different.
>
> Hi Alec, Okay I managed to mess Gmail up while testing this for you,
> think I can
> run with either "standard" or "basic html" which is selected
> at the bottom. When messed up Gmail wouldn't even come
> up. I would restart Firefox w/o saved sessions and clear cache
> beforehand, then
>
> Try bringing up Gmail with either
> https://mail.google.com/mail/?ui=html&zy=s for standard
> https://mail.google.com/mail/?ui=html&zy=h for basic html
> you should be able to bring up GMail in your normal manner thereafter,
> and be able to switch between "standard" and "basic HTML" at the
> bottom of your Gmail inbox. The one you are using would be the one
> that is not a link in the choices. Basic is the one that causes
> least problems.
> Standard is the one that has stars next to each checkbox.
>

David

Pete Holsberg

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Sep 22, 2008, 12:58:57 PM9/22/08
to Firefox user help
David McRitchie has written on 9/22/2008 10:44 AM:

> "Alec" (O.P.) wrote
>
>> Cleared, result is no different.
>>
>
> Hi Alec,
> Okay I managed to mess Gmail up while testing this for you, think I can
> run with either "standard" or "basic html" which is selected
> at the bottom. When messed up Gmail wouldn't even come
> up. I would restart Firefox w/o saved sessions and clear cache beforehand, then
>
> Try bringing up Gmail with either
> https://mail.google.com/mail/?ui=html&zy=s for standard
> https://mail.google.com/mail/?ui=html&zy=h for basic html
> you should be able to bring up GMail in your normal manner thereafter,
> and be able to switch between "standard" and "basic HTML" at the
> bottom of your Gmail inbox. The one you are using would be the one
> that is not a link in the choices. Basic is the one that causes least problems.
> Standard is the one that has stars next to each checkbox.

Didn't he say that he could not even reach mail.google.com, or did I
misread him?

David McRitchie

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Sep 23, 2008, 8:06:10 AM9/23/08
to
"Pete Holsberg" wrote...

> Didn't he say that he could not even reach mail.google.com, or did I misread him?

It's just a footnote now, because he is up and running, but he said
"has stopped working. FF3 just fails to get to the mail server", but what
does that mean -- if nothing happens, kind of hard to assign blame.
Ignorance works for me, I just looked at my Fx3 location bar autocomplete
history and simplified one of the items when it broke for me. I knew
what I wanted was to start it as Basic HTML in Firefox 3 to get things
going again. I think the main thing is to stay out of chat, which Google Mail
tries to foist on you. Not unlike ribbons instead of menus with Microsoft,
Safe Search extension (plug-in) with AVG, and numerous things that Mozilla breaks
in an attempt to enrich your experience and use some of that idle computing
power and memory that you weren't using (almost right of P.T. Barnum).

Incidentally, the reason I knew was from Grant's (aka Peter) reply a while back.
http://groups.google.com/group/mozilla.support.firefox/browse_frm/thread/1d06ee140d872e31/48f9fb56980636bf?hl=en&lnk=st&q=group%3A*mozilla.support.firefox*+mcritchie+basic+gmail#48f9fb56980636bf

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