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Re: Belgium eID middleware extension hangs FireFox process (freezing)
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Herman Viaene
Dec 3, 2013, 3:52:08 AM12/3/13
to
Rene DIEPENDAELE wrote:
> Subject: Belgium eID middleware extension hangs FireFox process (freezing)
>
> After exit FF (FireFox), process remains active without responding.
> Restarting FF results in error:
> "FireFox is already running but is not responding"
>
> Our companies have to continue using FF16.01 because higher FF versions
> hang after close in combination with the pc-installed government Belgium
> eID middleware.
I used FF24.1.1 on Mageia3 yesterday with my eid card without problems. But
i found out that it is better to first connect the reader and insert the eid
card, and only then start Firefox.
If Firefox is already running, first stop it before connecting the reader.
Herman Viaene
>
> Problem: "FireFox is already running but is not responding"
> Cause: Belgium eID middleware extension hangs FireFox process (freezing)
> Makeshift: close FF, kill hanging process
>
> Tested: portable FF, combined with pc-installed government Belgium eID
> middleware Test case: no extensions except government eID; no add-ons;
> plug-ins disabled; if needed: parent.lock file deleted and/or hardware
> acceleration unchecked; close via Menu>'Exit' Date: 201303 (2days) and
> 201311 (3 days) Portable: WinXP Pro SP3 patched / java latest
>
> Results:
>
> 1/ FF16 + eID3.5.6(6954)
> Closes normal.
>
> 2/ FF16 + eID4.05(7382)
> Closes normal with connected cardreader containing eID-card.
> If not: close FF, kill hanging process
>
> 3/ FF25 + eID3.5.6(6954)
> Closes normal with connected cardreader and running eID middleware
> If not: close FF, kill hanging process
>
> 4/ FF25 + eID4.05(7382)
> Closes normal with connected cardreader containing eID-card.
> If not: close FF, kill hanging process
>
> 5/ FF16 and FF25
> No eID middleware, no cardreader, add-ons on, plug-ins enabled, hardware
> acceleration on. Closes normal.
> Subject: Belgium eID middleware extension hangs FireFox process (freezing)
>
> After exit FF (FireFox), process remains active without responding.
> Restarting FF results in error:
> "FireFox is already running but is not responding"
>
> Our companies have to continue using FF16.01 because higher FF versions
> hang after close in combination with the pc-installed government Belgium
> eID middleware.
I used FF24.1.1 on Mageia3 yesterday with my eid card without problems. But
i found out that it is better to first connect the reader and insert the eid
card, and only then start Firefox.
If Firefox is already running, first stop it before connecting the reader.
Herman Viaene
>
> Problem: "FireFox is already running but is not responding"
> Cause: Belgium eID middleware extension hangs FireFox process (freezing)
> Makeshift: close FF, kill hanging process
>
> Tested: portable FF, combined with pc-installed government Belgium eID
> middleware Test case: no extensions except government eID; no add-ons;
> plug-ins disabled; if needed: parent.lock file deleted and/or hardware
> acceleration unchecked; close via Menu>'Exit' Date: 201303 (2days) and
> 201311 (3 days) Portable: WinXP Pro SP3 patched / java latest
>
> Results:
>
> 1/ FF16 + eID3.5.6(6954)
> Closes normal.
>
> 2/ FF16 + eID4.05(7382)
> Closes normal with connected cardreader containing eID-card.
> If not: close FF, kill hanging process
>
> 3/ FF25 + eID3.5.6(6954)
> Closes normal with connected cardreader and running eID middleware
> If not: close FF, kill hanging process
>
> 4/ FF25 + eID4.05(7382)
> Closes normal with connected cardreader containing eID-card.
> If not: close FF, kill hanging process
>
> 5/ FF16 and FF25
> No eID middleware, no cardreader, add-ons on, plug-ins enabled, hardware
> acceleration on. Closes normal.
s|b
Dec 3, 2013, 2:15:54 PM12/3/13
to
On Mon, 2 Dec 2013 17:05:29 -0800 (PST), Rene DIEPENDAELE wrote:
> After exit FF (FireFox)
Fx (Firefox)
<https://www.mozilla.org/en-US/firefox/releases/1.5.html>
| 8. How do I capitalize Firefox? How do I abbreviate it?
|
| Only the first letter is capitalized (so it's Firefox, not FireFox.) The preferred abbreviation is "Fx" or "fx".
(Sorry. ;-)
>, process remains active without responding.
> Restarting FF results in error:
> "FireFox is already running but is not responding"
> Our companies have to continue using FF16.01 because higher FF versions hang after close in combination with the pc-installed government Belgium eID middleware.
I installed the most recent QuickInstall a while ago:
[eID-QuickInstaller-build-7382_signed_tcm227-228999.exe]
MD5: [B95101458B1089F63FCF89354EFEF847]
<http://eid.belgium.be/nl/binaries/eID-QuickInstaller-build-7382_signed_tcm227-228999.exe>
Fx 25.0.1 + eID Viewer 4.0.5 158
Fx add-on Belgium eID 1.0.18
<https://addons.mozilla.org/en-US/firefox/addon/belgium-eid/>
(I see you already posted there. Support should respond fairly quickly.)
Java JRE 7 Update 45 x86
Windows 7 Home Premium x64 SP1 - all updates installed
Card reader: ACR38U-SPC-FDT (FW104)
Everything works fine. I just logged in on a couple of sites and there
were no problems.I could close Fx and start it again.
--
s|b
> After exit FF (FireFox)
Fx (Firefox)
<https://www.mozilla.org/en-US/firefox/releases/1.5.html>
| 8. How do I capitalize Firefox? How do I abbreviate it?
|
| Only the first letter is capitalized (so it's Firefox, not FireFox.) The preferred abbreviation is "Fx" or "fx".
(Sorry. ;-)
>, process remains active without responding.
> Restarting FF results in error:
> "FireFox is already running but is not responding"
> Our companies have to continue using FF16.01 because higher FF versions hang after close in combination with the pc-installed government Belgium eID middleware.
[eID-QuickInstaller-build-7382_signed_tcm227-228999.exe]
MD5: [B95101458B1089F63FCF89354EFEF847]
<http://eid.belgium.be/nl/binaries/eID-QuickInstaller-build-7382_signed_tcm227-228999.exe>
Fx 25.0.1 + eID Viewer 4.0.5 158
Fx add-on Belgium eID 1.0.18
<https://addons.mozilla.org/en-US/firefox/addon/belgium-eid/>
(I see you already posted there. Support should respond fairly quickly.)
Java JRE 7 Update 45 x86
Windows 7 Home Premium x64 SP1 - all updates installed
Card reader: ACR38U-SPC-FDT (FW104)
Everything works fine. I just logged in on a couple of sites and there
were no problems.I could close Fx and start it again.
--
s|b
Ed Mullen
Dec 3, 2013, 8:59:53 PM12/3/13
to
s|b wrote:
> On Mon, 2 Dec 2013 17:05:29 -0800 (PST), Rene DIEPENDAELE wrote:
>
>> After exit FF (FireFox)
>
> Fx (Firefox)
>
> <https://www.mozilla.org/en-US/firefox/releases/1.5.html>
>
> | 8. How do I capitalize Firefox? How do I abbreviate it?
> |
> | Only the first letter is capitalized (so it's Firefox, not FireFox.) The preferred abbreviation is "Fx" or "fx".
>
Not disputing it but what is your source for the assertions on the
> On Mon, 2 Dec 2013 17:05:29 -0800 (PST), Rene DIEPENDAELE wrote:
>
>> After exit FF (FireFox)
>
> Fx (Firefox)
>
> <https://www.mozilla.org/en-US/firefox/releases/1.5.html>
>
> | 8. How do I capitalize Firefox? How do I abbreviate it?
> |
> | Only the first letter is capitalized (so it's Firefox, not FireFox.) The preferred abbreviation is "Fx" or "fx".
>
abbreviations?
Certainly seems to me that FF is a proper abbreviation. If not, then
shouldn't it be simply F, assuming you're abbreviating a two syllable
and singular word?
But, then again, an abbreviation needs to contain enough context to be
immediately evocative, eh? So, yeah, FF works for me. But FX has also
been used in the video production and film industry as shorthand for
"effects." So I'd shy away from that one. And it's also the name of a
cable TV network. So, nah, not a good one.
But, frankly, the difference in the time it takes me to type FF vs.
Firefox ... uh ... geez. Talk about truly lazy. What was that? A
nano-second?
--
Ed Mullen
http://edmullen.net/
Do fish get cramps after eating?
Herman Viaene
Dec 4, 2013, 9:37:58 AM12/4/13
to
Rene DIEPENDAELE wrote:
> Op dinsdag 3 december 2013 09:52:08 UTC+1 schreef Herman Viaene:
> Close FireFox;
> Deconnect the eID cardreader on the right way;
> Start FireFox;
> Close FireFox;
>
> Result:
> FF Process hangs in background...
Then, it has nothing to do with the eid-software. Can you try to disable all
your plugins, and test again?
> Op dinsdag 3 december 2013 09:52:08 UTC+1 schreef Herman Viaene:
> Deconnect the eID cardreader on the right way;
> Start FireFox;
> Close FireFox;
>
> Result:
> FF Process hangs in background...
Then, it has nothing to do with the eid-software. Can you try to disable all
your plugins, and test again?
s|b
Dec 5, 2013, 3:02:42 PM12/5/13
to
On Wed, 4 Dec 2013 16:25:59 -0800 (PST), PaPyRene wrote:
> Did you do this:
I closed Fx with the cardreader connected containing eID. Started Fx
again. (Is this what you meant?) No problems.
--
s|b
> Did you do this:
> "
> 4/ FF25 + eID4.05(7382)
> Closes normal with connected cardreader containing eID-card.
> If not: close FF, kill hanging process
> "
Fx 25.0.1 + eID Viewer 4.0.5 158 (eID4.05(7382)) if you will)
> 4/ FF25 + eID4.05(7382)
> Closes normal with connected cardreader containing eID-card.
> If not: close FF, kill hanging process
> "
I closed Fx with the cardreader connected containing eID. Started Fx
again. (Is this what you meant?) No problems.
--
s|b
s|b
Dec 5, 2013, 3:07:24 PM12/5/13
to
On Wed, 4 Dec 2013 16:15:57 -0800 (PST), PaPyRene wrote:
> The eID software installs an extension in FF, not removable.
Maybe on your end, but I can remove it. At least, in Fx 25.0.1 I can.
Belgium eID 1.0.18 has two buttons: [Disable] [Remove]
--
s|b
> The eID software installs an extension in FF, not removable.
Maybe on your end, but I can remove it. At least, in Fx 25.0.1 I can.
Belgium eID 1.0.18 has two buttons: [Disable] [Remove]
--
s|b
Chris Luck
Dec 6, 2013, 4:12:15 AM12/6/13
to
On 03/12/13 01:05, Rene DIEPENDAELE wrote:
> Tested: portable FF,
If you haven't already done so, and as others don't seem to have any
show-stopping problems, it would be appropriate to also present the
issue to the Portable Apps. folks.
--
Regards,
Chris Luck
> Tested: portable FF,
If you haven't already done so, and as others don't seem to have any
show-stopping problems, it would be appropriate to also present the
issue to the Portable Apps. folks.
--
Regards,
Chris Luck
Herman Viaene
Dec 6, 2013, 4:23:41 AM12/6/13
to
PaPyRene wrote:
...snip....
>
> Please, before asking such questions read my basic post, it's all in
> there: "
> process when closing FF if the card reader is deconnected. So it is the
> eID software that is incompatible with higher versions then FF16.
>
> But is not me who has to explain how things work.
> I am the one who needs explanation why things doesn't work.
So, I started my Win 7 PC, and had no problems but Firefox was on version
16.0.2
I installed the latest version Firefox 25.0.1, and then I got your problem.
But i also noticed that the Eid-viewer program did not work anymore as well.
It mentioned "No device found" (actually "Geen kaartlezer gevonden").
I checked the Win hardware control, and that showed the card reader to be OK
with the latest driver.
I removed the Belgium Eid software and reinstalled it. The software
installation went OK as far as I could see, but the process hangs at the
second step, recognizing the card reader (which seems quit like Firefox
hanging).
So I guessed that somehow the latest Firefox installation corrupted the
device driver.
I downloaded the device driver from the internet, installed it again and
that solved the problem.
...snip....
>
> Please, before asking such questions read my basic post, it's all in
> there: "
> Test case: no extensions except government eID; no add-ons; plug-ins
> disabled; if needed: parent.lock file deleted and/or hardware acceleration
> unchecked; close via Menu>'Exit' "
>
> disabled; if needed: parent.lock file deleted and/or hardware acceleration
> unchecked; close via Menu>'Exit' "
>
> The eID software installs an extension in FF, not removable.
> That eID extension 'communicates' with the card reader and freezes the FF
> process when closing FF if the card reader is deconnected. So it is the
> eID software that is incompatible with higher versions then FF16.
>
> But is not me who has to explain how things work.
> I am the one who needs explanation why things doesn't work.
So, I started my Win 7 PC, and had no problems but Firefox was on version
16.0.2
I installed the latest version Firefox 25.0.1, and then I got your problem.
But i also noticed that the Eid-viewer program did not work anymore as well.
It mentioned "No device found" (actually "Geen kaartlezer gevonden").
I checked the Win hardware control, and that showed the card reader to be OK
with the latest driver.
I removed the Belgium Eid software and reinstalled it. The software
installation went OK as far as I could see, but the process hangs at the
second step, recognizing the card reader (which seems quit like Firefox
hanging).
So I guessed that somehow the latest Firefox installation corrupted the
device driver.
I downloaded the device driver from the internet, installed it again and
that solved the problem.
Chris Luck
Dec 6, 2013, 10:10:17 PM12/6/13
to
On 07/12/13 01:42, PaPyRene wrote:
> Op vrijdag 6 december 2013 10:12:15 UTC+1 schreef Chris Luck:
> "as others don't seem to have any show-stopping problems" ? On which
> basis do you make this conclusion? Take a look here:
> https://addons.mozilla.org/nl/firefox/addon/belgium-eid/reviews/
Merely on the basis of the responses you are getting here. I see the
developer is aware of your issue.
--
Regards,
Chris Luck
> Op vrijdag 6 december 2013 10:12:15 UTC+1 schreef Chris Luck:
> basis do you make this conclusion? Take a look here:
> https://addons.mozilla.org/nl/firefox/addon/belgium-eid/reviews/
Merely on the basis of the responses you are getting here. I see the
developer is aware of your issue.
--
Regards,
Chris Luck
Herman Viaene
Dec 7, 2013, 11:38:40 AM12/7/13
to
PaPyRene wrote:
> Op vrijdag 6 december 2013 10:23:41 UTC+1 schreef Herman Viaene:
> Why should I (re)install my card reader device driver?
>
> My card reader driver is not corrupted because of this test:
> 3/ FF25 + eID3.5.6(6954)
If you say so, but that's what my win installation showed me as well. I got
around the FF problem it by the action I described. I have no idea which
type of smart card reader you have, mine is an ACR38U type.
Herman
>
> After all my tests I go back to:
> Op vrijdag 6 december 2013 10:23:41 UTC+1 schreef Herman Viaene:
>
> My card reader driver is not corrupted because of this test:
> 3/ FF25 + eID3.5.6(6954)
If you say so, but that's what my win installation showed me as well. I got
around the FF problem it by the action I described. I have no idea which
type of smart card reader you have, mine is an ACR38U type.
Herman
>
> After all my tests I go back to:
> 1/ FF16 + eID3.5.6(6954)
> Closes normal
> Works fine. No problem at all.
> Closes normal
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