Mail jobqueue.pl Issues

[gregbro...@gmail.com]

Hi

Context a Centos 6.5 Linux machine running Bugzilla 3.4.6 (MySQL)
use_mailer_queue to On
Sendmailnow to On

We find the jobqueue.pl system gets stuck and running the task as a foreground job seems to improve things

Hopefully someone can answer these :

1. Location of the log file when SMTP_DEBUG is ticked. Found a post but the information was incorrect for either my OS or version.

2. How to clear the jobqueue ?

3. How to find out what is stuck in the job queue ?

4. Options to discard sending an email after X tries ? (i.e. someone has left the company but bugzilla still has them as a valid entry)

5. Ideas why foreground running helps ?

Many thanks

[Thorsten Schöning]

Guten Tag gregbro...@gmail.com,
am Dienstag, 7. April 2015 um 08:02 schrieben Sie:

> [...]running Bugzilla 3.4.6 (MySQL)

Your version is pretty old and unsupported, you should consider
upgrading if you encounter any problems.

https://www.bugzilla.org/download/#stable

jobqueue.pl has been improved in more current versions of Bugzilla:

> If you are using jobqueue.pl and email gets heavily delayed for some
> reason, those emails will now have a Date header reflecting the time
> they were supposed to be sent, instead of when they actually were
> sent.

https://www.bugzilla.org/releases/4.0.7/release-notes.html

> 1. Location of the log file when SMTP_DEBUG is ticked. Found a post
> but the information was incorrect for either my OS or version.

There's none, that's up to you how you start jobqueue.pl, the perl
packages recognizing SMTP_DEBUG simply write to STDERR using the
warn-function. I'm pretty sure about STDERR, but even if not it's only
STDOUT, nothing else, so would need output redirection in any case.

Additionally, SMTP_DEBUG won't work if sendmail is used, because
sendmail is talking to your SMTP server, not Bugzilla. In that case
you would need to configure logging in sendmail.

Mit freundlichen Grüßen,

Thorsten Schöning

--
Thorsten Schöning E-Mail: Thorsten....@AM-SoFT.de
AM-SoFT IT-Systeme http://www.AM-SoFT.de/

Telefon...........05151- 9468- 55
Fax...............05151- 9468- 88
Mobil..............0178-8 9468- 04

AM-SoFT GmbH IT-Systeme, Brandenburger Str. 7c, 31789 Hameln
AG Hannover HRB 207 694 - Geschäftsführer: Andreas Muchow

[gregbro...@gmail.com]

Thanks for the speedy feedback Thorsten

Will look at the upgrade option if this is relatively painless.