Trying setup Bugzilla on new Server
rockycj
I am trying to install and setup Bugzilla on a new server.
I get this message on the website:
Software error:
The /var/lib/bugzilla/data/params file does not exist. You probably need to
run checksetup.pl. at Bugzilla/Config.pm line 344.
Compilation failed in require at /usr/share/bugzilla/index.cgi line 34.
BEGIN failed--compilation aborted at /usr/share/bugzilla/index.cgi line 34.
Here is what checksetup.pl says when I run it:
Most of it's found except Perl modules and mySQL...
To attempt an automatic install of every required and optional module
with one command, do:
/usr/bin/perl install-module.pl --all
Reading /etc/bugzilla/localconfig...
Checking for DBD-mysql (v4.00) ok: found v4.013
There was an error connecting to MySQL:
Access denied for user 'bugs'@'localhost' (using password: YES)
This might have several reasons:
* MySQL is not running.
* MySQL is running, but there is a problem either in the
server configuration or the database access rights. Read the Bugzilla
Guide in the doc directory. The section about database configuration
should help.
* Your password for the 'bugs' user, specified in $db_pass, is
incorrect, in '/etc/bugzilla/localconfig'.
* There is a subtle problem with Perl, DBI, or MySQL. Make
sure all settings in '/etc/bugzilla/localconfig' are correct. If all else
fails, set
'$db_check' to 0.
Well first of all I tried running this: /usr/bin/perl install-module.pl
--all
And it says "/usr/bin/perl install-module.pl --all
Can't open perl script "install-module.pl": No such file or directory"
I see /usr/bin/perl. I don't know what I'm doing here and need some help!
Plus the $db_pass is incorrect in '/etc/bugzilla/localconfig/. Here is what
it is now:
$db_pass = 'password';
I set this but what does it compare to, that it's not correct? Where do I
find this?
Thank you.
CC
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rockycj
Okay I figured out the Perl issue. I went to /usr/share/bugzilla/ and ran
./install-module.pl --all.
I'm still having a problem with mySQL...Can someone help me with that issue?
The details are below.
Thank you!
Checking perl modules...
Checking for CGI.pm (v3.33) ok: found v3.43
Checking for Digest-SHA (any) ok: found v5.47
Checking for TimeDate (v2.21) ok: found v2.22
Checking for DateTime (v0.28) ok: found v0.4501
Checking for DateTime-TimeZone (v0.71) ok: found v0.8301
Checking for DBI (v1.41) ok: found v1.609
Checking for Template-Toolkit (v2.22) ok: found v2.22
Checking for Email-Send (v2.00) ok: found v2.194
Checking for Email-MIME (v1.861) ok: found v1.863
Checking for Email-MIME-Encodings (v1.313) ok: found v1.313
Checking for Email-MIME-Modifier (v1.442) ok: found v1.444
Checking for URI (any) ok: found v1.54
Checking available perl DBD modules...
Checking for DBD-Pg (v1.45) not found
Checking for DBD-mysql (v4.00) ok: found v4.013
Checking for DBD-Oracle (v1.19) not found
The following Perl modules are optional:
Checking for GD (v1.20) ok: found v2.45
Checking for Chart (v1.0) ok: found v2.4.1
Checking for Template-GD (any) ok: found v1.56
Checking for GDTextUtil (any) ok: found v0.86
Checking for GDGraph (any) ok: found v1.44
Checking for XML-Twig (any) ok: found v3.34
Checking for MIME-tools (v5.406) ok: found v5.427
Checking for libwww-perl (any) ok: found v5.834
Checking for PatchReader (v0.9.4) ok: found v0.9.5
Checking for PerlMagick (any) not found
Checking for perl-ldap (any) ok: found v0.34
Checking for Authen-SASL (any) ok: found v2.15
Checking for RadiusPerl (any) ok: found v0.17
Checking for SOAP-Lite (v0.710.06) ok: found v0.710.10
Checking for HTML-Parser (v3.40) ok: found v3.64
Checking for HTML-Scrubber (any) ok: found v0.08
Checking for Email-MIME-Attachment-Stripper (any) ok: found v1.316
Checking for Email-Reply (any) ok: found v1.202
Checking for TheSchwartz (any) ok: found v1.10
Checking for Daemon-Generic (any) ok: found v0.71
Checking for mod_perl (v1.999022) ok: found v2.000004
***********************************************************************
* OPTIONAL MODULES *
***********************************************************************
* Certain Perl modules are not required by Bugzilla, but by *
* installing the latest version you gain access to additional *
* features. *
* *
* The optional modules you do not have installed are listed below, *
* with the name of the feature they enable. Below that table are the *
* commands to install each module. *
***********************************************************************
* MODULE NAME * ENABLES FEATURE(S) *
***********************************************************************
* PerlMagick * Optionally Convert BMP Attachments to PNGs *
***********************************************************************
COMMANDS TO INSTALL OPTIONAL MODULES:
PerlMagick: /usr/bin/perl install-module.pl Image::Magick
To attempt an automatic install of every required and optional module
with one command, do:
/usr/bin/perl install-module.pl --all
Reading /etc/bugzilla/localconfig...
Checking for DBD-mysql (v4.00) ok: found v4.013
There was an error connecting to MySQL:
Access denied for user 'bugs'@'localhost' (using password: YES)
This might have several reasons:
* MySQL is not running.
* MySQL is running, but there is a problem either in the
server configuration or the database access rights. Read the Bugzilla
Guide in the doc directory. The section about database configuration
should help.
* Your password for the 'bugs' user, specified in $db_pass, is
incorrect, in '/etc/bugzilla/localconfig'.
* There is a subtle problem with Perl, DBI, or MySQL. Make
sure all settings in '/etc/bugzilla/localconfig' are correct. If all else
fails, set
'$db_check' to 0.
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rockycj
I changed the $db_check on /etc/bugzilla/localconfig. Now I got this error:
Reading /etc/bugzilla/localconfig...
Checking for DBD-mysql (v4.00) ok: found v4.013
Can't connect to the database.
Error: Access denied for user 'bugs'@'localhost' (using password: YES)
Is your database installed and up and running?
Do you have the correct username and password selected in localconfig?
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Max Kanat-Alexander
> Access denied for user 'bugs'@'localhost' (using password: YES)
> * Your password for the 'bugs' user, specified in $db_pass, is
> incorrect, in '/etc/bugzilla/localconfig'.
Is it that?
-Max
--
http://www.everythingsolved.com/
Competent, Friendly Bugzilla and Perl Services. Everything Else, too.
rockycj
I believe that the $db_pass is wrong but how do I find out what the password
really is, or is there a way?
Thanks.
CC
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Raghu Kumar C
> I believe that the $db_pass is wrong but how do I find out what the
password
> really is, or is there a way?
Read section 2.2.2 in
http://www.bugzilla.org/docs/3.6/en/html/configuration.html
You need to create a DB in your DB Server and a DB username/password for
the Bugzilla application to connect to the DB.
~raghu
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