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Pierre Hernandez

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Feb 1, 2021, 10:41:23 AM2/1/21
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Hi everybody,

I moved by existing Bugzilla application to a new server. When i submit a bug no problem but when i check jobqueue, i got the following error:

Working on Bugzilla::Job::Mailer ...
Argument contains empty address at lib/Email/MIME/Encode.pm line 154.
Argument contains empty address at lib/Email/MIME/Encode.pm line 154.
Argument contains empty address at lib/Email/MIME/Encode.pm line 154.
job failed. considering retry. is max_retries of 725 >= failures of 5?
job failed: There was an error sending mail from '@my-server.local' to '':
Can't call method "address" on an undefined value at
lib/Email/Send/SMTP/TLS.pm line 19, <GEN17> line 10.

In Administration panel, my configuration looks good. I've got "mailfrom" filled and all SMTP information.

I checked on google, and see a similar issue (https://groups.google.com/u/1/g/mozilla.support.bugzilla/c/NdLGF9SskX0)but i'm not able to find the fix/ resolution for that error.

Thanks for your help on this,

BR,

Pierre

Thorsten Schöning

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Feb 1, 2021, 12:27:19 PM2/1/21
to support-...@lists.mozilla.org
Guten Tag Pierre Hernandez,
am Montag, 1. Februar 2021 um 16:41 schrieben Sie:

> Argument contains empty address at lib/Email/MIME/Encode.pm line 154.
> Argument contains empty address at lib/Email/MIME/Encode.pm line 154.
> Argument contains empty address at lib/Email/MIME/Encode.pm line 154.

"install-module.pl" vs. package manager most likely, see my former
answers.

> In Administration panel, my configuration looks good. I've got
> "mailfrom" filled and all SMTP information.

When using jobqueue, things are persisted in the database which might
still contain wrong configs. Have a look at the tables with the prefix
"ts_", epsecially "ts_job". Not sure if there's a tool to delete those
old jobs or you need to do this on DB-level on your own.

https://www.bugzilla.org/docs/4.4/en/html/api/jobqueue.html

Mit freundlichen Grüßen

Thorsten Schöning

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Thorsten Schöning
AM-SoFT IT-Service - Bitstore Hameln GmbH i.G. ist ein Mitglied der Bitstore Gruppe - Ihr Full-Service-Dienstleister für IT und TK

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Für Rückfragen stehe ich Ihnen sehr gerne zur Verfügung.

Mit freundlichen Grüßen

Thorsten Schöning


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