bugzilla email setting and login broken

12 views
Skip to first unread message

Rajeev Jain

unread,
Jun 26, 2021, 1:29:44 AM6/26/21
to
Bugzila is generating the following error:
Software error:

Can't locate object method "message" via package "To use SSL please install IO::Socket::SSL with version>=2.007 at /Library/Perl/5.18/Net/SMTP.pm line 68.
" (perhaps you forgot to load "To use SSL please install IO::Socket::SSL with version>=2.007 at /Library/Perl/5.18/Net/SMTP.pm line 68.
"?) at Bugzilla/Mailer.pm line 179.

How can I disable the email without logging into Bugzilla?

Thank-you,
--jainraje

Rajeev Jain

unread,
Jun 26, 2021, 3:16:45 AM6/26/21
to
Basically, my Bugzilla admin account is locked out of Bugzilla due to the above error!

How can I manually mail_delivery_method=Test or smtp_ssl=off with out logging into Bugzilla?? Is there some settings/parameters that can be changed (conf file or database parameter)?

Any help will be appreciated.

Thx,
jainraje

Rajeev Jain

unread,
Jun 26, 2021, 3:25:46 AM6/26/21
to
I created a new admin account and was able to set mail_delivery_method=Test. The original admin account can now login!
Reply all
Reply to author
Forward
0 new messages