To use SSL please install IO::Socket::SSL

g.v...@aitglobalinc.com

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Jul 8, 2019, 1:08:52 PM7/8/19

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Hi Team,

One more time I am getting error while creating user in bugzilla. Email section in bugzilla is properly configured with userid and password.

* This is Bugzilla 5.0.6 on perl 5.16.3
* Running on Linux 3.10.0-957.21.3.el7.x86_64 #1 SMP Tue Jun 18 16:35:19 UTC 201 9

Checking perl modules...
Checking for CGI.pm (v3.51) ok: found v3.63
Checking for Digest-SHA (any) ok: found v5.85
Checking for TimeDate (v2.23) ok: found v2.24
Checking for DateTime (v0.75) ok: found v1.04
Checking for DateTime-TimeZone (v1.64) ok: found v1.70
Checking for DBI (v1.614) ok: found v1.627
Checking for Template-Toolkit (v2.24) ok: found v2.24
Checking for Email-Sender (v1.300011) ok: found v1.300031
Checking for Email-MIME (v1.904) ok: found v1.946
Checking for URI (v1.55) ok: found v1.60
Checking for List-MoreUtils (v0.32) ok: found v0.33
Checking for Math-Random-ISAAC (v1.0.1) ok: found v1.004
Checking for JSON-XS (v2.01) ok: found v4.02

Checking available perl DBD modules...
Checking for DBD-Pg (v2.7.0) not found
Checking for DBD-mysql (v4.001) ok: found v4.023
Checking for DBD-SQLite (v1.29) ok: found v1.39
Checking for DBD-Oracle (v1.19) not found

The following Perl modules are optional:
Checking for GD (v1.20) ok: found v2.49
Checking for Chart (v2.4.1) ok: found v2.4.10
Checking for Template-GD (any) ok: found v1.56
Checking for GDTextUtil (any) ok: found v0.86
Checking for GDGraph (any) ok: found v1.54
Checking for MIME-tools (v5.406) ok: found v5.509
Checking for libwww-perl (any) ok: found v6.05
Checking for XML-Twig (any) ok: found v3.44
Checking for PatchReader (v0.9.6) ok: found v0.9.6
Checking for perl-ldap (any) ok: found v0.56
Checking for Authen-SASL (any) ok: found v2.15
Checking for Net-SMTP-SSL (v1.01) ok: found v1.04
Checking for RadiusPerl (any) ok: found v0.30
Checking for SOAP-Lite (v0.712) ok: found v1.27
Checking for XMLRPC-Lite (v0.712) ok: found v0.717
Checking for JSON-RPC (any) ok: found v1.06
Checking for Test-Taint (v1.06) ok: found v1.06
Checking for HTML-Parser (v3.67) ok: found v3.71
Checking for HTML-Scrubber (any) ok: found v0.17
Checking for Encode (v2.21) ok: found v3.01
Checking for Encode-Detect (any) ok: found v1.01
Checking for Email-Reply (any) ok: found v1.204
Checking for HTML-FormatText-WithLinks (v0.13) ok: found v0.14
Checking for TheSchwartz (v1.07) ok: found v1.12
Checking for Daemon-Generic (any) ok: found v0.85
Checking for mod_perl (v1.999022) ok: found v2.000010
Checking for Apache-SizeLimit (v0.96) ok: found v0.97
Checking for File-MimeInfo (any) ok: found v0.29
Checking for IO-stringy (any) ok: found v2.110
Checking for Cache-Memcached (any) ok: found v1.30
Checking for File-Copy-Recursive (any) ok: found v0.44
Checking for File-Which (any) ok: found v1.09
Checking for mod_env (any) ok
Checking for mod_expires (any) ok
Checking for mod_headers (any) ok
Checking for mod_rewrite (any) ok
Checking for mod_version (any) ok
Reading ./localconfig...
Checking for DBD-mysql (v4.001) ok: found v4.023
Checking for MySQL (v5.0.15) ok: found v10.2.25-MariaDB

Removing existing compiled templates...
Precompiling templates...done.
Fixing file permissions...
checksetup.pl complete.

-------------------------------------------------------------------------

Software error:

Can't locate object method "message" via package "To use SSL please install IO::Socket::SSL with version>=2.007 at lib/Net/SMTP.pm line 69.
" (perhaps you forgot to load "To use SSL please install IO::Socket::SSL with version>=2.007 at lib/Net/SMTP.pm line 69.
"?) at Bugzilla/Mailer.pm line 188..

For help, please send mail to the webmaster (root@localhost), giving this error message and the time and date of the error.

ad...@aitglobalinc.com

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Jul 8, 2019, 3:06:28 PM7/8/19

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It is got resolved by:

[root@panzer ~]#rm -rf lib/
[root@panzer ~]#mkdri lib
[root@panzer ~]#mkdir lib
[root@panzer ~]#ls -l
[root@panzer ~]#chown -R :apache lib/
[root@panzer ~]#ls -l
[root@panzer ~]#install-module.pl --all
[root@panzer ~]#./install-module.pl --all
[root@panzer ~]#./checksetup.pl

Thorsten Schöning

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Jul 9, 2019, 2:22:59 AM7/9/19

to support-...@lists.mozilla.org

Guten Tag ad...@aitglobalinc.com,
am Montag, 8. Juli 2019 um 21:06 schrieben Sie:

> [root@panzer ~]#./install-module.pl --all

And because you have done that in the past as well, you have got the
problem in the first case. Can't stress that enough: Don't do that
unless absolutely necessary! Always prefer the package manager of your
distribution and only install packages using install-module.pl which
are not available by your package manager and you absolutely need.
That's exactly what the docs are telling as well:

> Use your distribution’s package manager to install Perl[...]

https://bugzilla.readthedocs.io/en/5.0/installing/linux.html#install-packages

Packages installed by install-module.pl won't be covered by updates,
upgrades or whatever change your system is running through making
things icompatible for any reason at any point in time.

Mit freundlichen Grüßen,

Thorsten Schöning

--
Thorsten Schöning E-Mail: Thorsten....@AM-SoFT.de
AM-SoFT IT-Systeme http://www.AM-SoFT.de/

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