couldn't create child process: 720002

[Saul]

I installed bugzilla in Windows 2003 Server, when i try to execute
http://localhost/index.cgi I get the next error:

The system cannot find the file specified. : couldn't create child process:
720002: index.cgi

Perl versión is 5.10.0

[Saul]

Please Help Me!!!!!!!!!!!!!!!!

"Saul" <sa...@consar.gob.mx> escribió en el mensaje
news:V-SdnUT4A8jANvbV...@mozilla.org...

[Thorsten Schöning]

Guten Tag Saul,
am Mittwoch, 2. Juli 2008 um 18:22 schrieben Sie:

> I installed bugzilla in Windows 2003 Server, when i try to execute
> http://localhost/index.cgi I get the next error:

> The system cannot find the file specified. : couldn't create child process:
> 720002: index.cgi

You shoudl provide some more details about your configuration and used
webserver. Some ideas could be that you misconfigured your webserver,
for example wrong directory for "localhost", or that your webserver
simply doesn't have the rights to read the file. I would prefer the
first possibility because else Windows would throw something like
access denied.

Mit freundlichen Grüßen,

Thorsten Schöning

--
Thorsten Schöning
AM-SoFT IT-Systeme - Hameln | Potsdam | Leipzig

Telefon: Potsdam: 0331-743881-0
E-Mail: tscho...@am-soft.de
Web: http://www.am-soft.de

AM-SoFT GmbH IT-Systeme, Konsumhof 1-5, 14482 Potsdam
AG Hannover HRB 100400 Geschäftsführer: Andreas Muchow

[zulit...@yahoo.com.mx]

Ok,
Mi perl version is v5.10.0
Apache 2.2.9
Tortoise CVS 1.10.7
MySQL 5.0.51b
Bugzilla 3.0.4

After many times run checksetup.pl until success.
The next point is to set parameters, but in this point I get the error

Would you like other information????

p.d Sorry by my English

On 5 jul, 08:09, Thorsten Schöning <tschoen...@am-soft.de> wrote:
> Guten Tag Saul,
> am Mittwoch, 2. Juli 2008 um 18:22 schrieben Sie:
>
> > I installed bugzilla in Windows 2003 Server, when i try to execute

> >http://localhost/index.cgiI get the next error:

> > The system cannot find the file specified.  : couldn't create child process:
> > 720002: index.cgi
>
> You shoudl provide some more details about your configuration and used
> webserver. Some ideas could be that you misconfigured your webserver,
> for example wrong directory for "localhost", or that your webserver
> simply doesn't have the rights to read the file. I would prefer the
> first possibility because else Windows would throw something like
> access denied.
>
> Mit freundlichen Grüßen,
>
> Thorsten Schöning
>
> --
> Thorsten Schöning
> AM-SoFT IT-Systeme - Hameln | Potsdam | Leipzig
>
> Telefon: Potsdam: 0331-743881-0

> E-Mail:  tschoen...@am-soft.de

[Thorsten Schöning]

Guten Tag zulit...@yahoo.com.mx,
am Samstag, 5. Juli 2008 um 23:55 schrieben Sie:

> Would you like other information????

Open cmd, change into your Bugzilla installation directory and run
index.cgi. If it executes and prints HTML output to the console this
should mean that your apache configuration is wrong, in thes case
provide the configuration file in general or just the part of your
virtual server for Bugzilla. If it doesn't print HTML output the
problem is that your system is not properly set up to execute
Perl/CGI-Scripts. You maybe did an error following the installation
guide for Windows, section "Configure CGI".

http://www.bugzilla.org/docs/win32install.html

Mit freundlichen Grüßen,

Thorsten Schöning

--
Thorsten Schöning
AM-SoFT IT-Systeme - Hameln | Potsdam | Leipzig

Telefon: Potsdam: 0331-743881-0

E-Mail: tscho...@am-soft.de

[zulit...@yahoo.com.mx]

Thank you very much, reply that section from the guide and I can
resolve my problem

Now I have a problem with the email, but I try to resolve by my self.

I have Exchange Server 2003.

Thank you

On 6 jul, 03:23, Thorsten Schöning <tschoen...@am-soft.de> wrote:
> Guten Tag zulito2...@yahoo.com.mx,

> am Samstag, 5. Juli 2008 um 23:55 schrieben Sie:
>
> > Would you like other information????
>

> Open cmd, change into your Bugzilla installation directory and runindex.cgi. If it executes and prints HTML output to the console this

> should mean that your apache configuration is wrong, in thes case
> provide the configuration file in general or just the part of your
> virtual server for Bugzilla. If it doesn't print HTML output the
> problem is that your system is not properly set up to execute
> Perl/CGI-Scripts. You maybe did an error following the installation
> guide for Windows, section "Configure CGI".
>
> http://www.bugzilla.org/docs/win32install.html
>
> Mit freundlichen Grüßen,
>
> Thorsten Schöning
>
> --
> Thorsten Schöning
> AM-SoFT IT-Systeme - Hameln | Potsdam | Leipzig
>
> Telefon: Potsdam: 0331-743881-0

> E-Mail:  tschoen...@am-soft.de

[zulit...@yahoo.com.mx]

Thats all
Bugzilla is working

Thanks from Mexico

[mehboob...@gmail.com]

Hi,

I am having problems in the same stages. Thanks for the tip. I run index.cgi and got HTML printed on console. Then I went through the configuration chapter "2.2.4.1. Bugzilla using Apache" and tried mod_cgi, but no luck, still getting the same error after accessing bugzilla via localhost/bugzilla.

(mod_perl had problems to restart apache, so I didn't dig into it.)

Note: I've installed XAMPP on Win7 64 bit and trying to setup bugzilla 4.2.6 Release


Thanks in advance,
--
Mahboob

[Thorsten Schöning]

Guten Tag mehboob...@gmail.com,
am Mittwoch, 31. Juli 2013 um 10:31 schrieben Sie:

> I run
> index.cgi and got HTML printed on console. Then I went through the
> configuration chapter "2.2.4.1. Bugzilla using Apache" and tried
> mod_cgi, but no luck, still getting the same error after accessing bugzilla via localhost/bugzilla.

The you should provide the relevant parts of your httpd config, the
error is surely there.

Mit freundlichen Grüßen,

Thorsten Schöning

--

Thorsten Schöning E-Mail:Thorsten....@AM-SoFT.de
AM-SoFT IT-Systeme http://www.AM-SoFT.de/

Telefon...........05151- 9468- 55
Fax...............05151- 9468- 88
Mobil..............0178-8 9468- 04

AM-SoFT GmbH IT-Systeme, Brandenburger Str. 7c, 31789 Hameln
AG Hannover HRB 207 694 - Geschäftsführer: Andreas Muchow

[mehboob...@gmail.com]

Thanks for the reply.

I got some tips by Googling that I need to change the path of perl in each .cgi file (mentioned in 1st line).


Existing path: #!/usr/bin/perl -wT
New Path: #!C:/xampp/perl/bin/perl.exe -w

So far I've only replaced 1st line of index.cgi then run checksetup.pl. Now I can see different Errors.

Might be its possible to solve this problem by changing path in all the .cgi files. But it looks impossible for me to change manually all .cgi files of Bugzilla. Is there any automatic way to replace this 1st line of all the .cgi files ?

[Thorsten Schöning]

Guten Tag mehboob...@gmail.com,
am Mittwoch, 31. Juli 2013 um 16:48 schrieben Sie:

> I got some tips by Googling that I need to change the path of perl
> in each .cgi file (mentioned in 1st line).

This is wrong, while it may fix the issue it only shows that your
configuration is incorrect as there shouldn't be a need to change the
paths. The fist line is a so called shebang line, which is mainly used
under shells of Posix like OS, not Windows. Windows determines what to
do with files mainly using their file extensions and registered
handlers.

You need to follow the docs, do what is written there and it will
work without changing each Bugzilla cgi file. The most important part
is Add-Handler in your httpd config and the sections about setting up
.cgi in your Windows registry.

https://wiki.mozilla.org/Bugzilla:Win32Install#Configure_CGI

> Might be its possible to solve this problem by changing path in all
> the .cgi files. But it looks impossible for me to change manually
> all .cgi files of Bugzilla. Is there any automatic way to replace
> this 1st line of all the .cgi files ?

You shouldn't need to, but simply use your Text Editor of choice, most
of them can search and replace text in files matching some regular
expression. TextPad, Notepad++, what ever. But again: You waste your
time doing so, as you would need to reapply the changes on each update
of Bugzilla again and again and again...

[sijua...@gmail.com]

Please check your CGI file and make sure the perl path is proper e.g. #!/usr/bin/perl -wT to your perl path #!"c:\Perl64\bin\perl.exe"