Installed bugzilla, but keeps complaining about "Can't locate Bugzilla.pm in @INC"

[wern...@gmail.com]

Hi there,

I've installed bugzilla like mentioned in http://www.bugzilla.org/docs/4.2/en/html/installation.html
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root@matrix [ /etc/httpd/conf.d ] (18:37:31 - Wed Dec 05)
> perl -v
This is perl, v5.10.1 (*) built for i386-linux-thread-multi
----------8<-----------------
root@matrix [ /etc/httpd/conf.d ] (18:37:33 - Wed Dec 05)
> mysql -v
Welcome to the MySQL monitor. Commands end with ; or \g.
Your MySQL connection id is 13
Server version: 5.1.66-log Source distribution
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Also:
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> ./checksetup.pl
* This is Bugzilla 4.2.4 on perl 5.10.1
* Running on Linux 2.6.32-279.14.1.el6.centos.plus.i686 #1 SMP Tue Nov 6 22:22:03 UTC 2012

Checking perl modules...
Checking for CGI.pm (v3.51) ok: found v3.62
Checking for Digest-SHA (any) ok: found v5.47
Checking for TimeDate (v2.21) ok: found v2.24
Checking for DateTime (v0.28) ok: found v0.78
Checking for DateTime-TimeZone (v0.71) ok: found v1.56
Checking for DBI (v1.41) ok: found v1.609
Checking for Template-Toolkit (v2.22) ok: found v2.24
Checking for Email-Send (v2.00) ok: found v2.198
Checking for Email-MIME (v1.904) ok: found v1.911
Checking for URI (v1.37) ok: found v1.60
Checking for List-MoreUtils (v0.22) ok: found v0.33
Checking for Math-Random-ISAAC (v1.0.1) ok: found v1.004

Checking available perl DBD modules...
Checking for DBD-Pg (v1.45) not found
Checking for DBD-mysql (v4.001) ok: found v4.013
Checking for DBD-SQLite (v1.29) ok: found v1.37
Checking for DBD-Oracle (v1.19) not found

The following Perl modules are optional:
Checking for GD (v1.20) ok: found v2.46
Checking for Chart (v2.1) ok: found v2.4.6
Checking for Template-GD (any) ok: found v1.56
Checking for GDTextUtil (any) ok: found v0.86
Checking for GDGraph (any) ok: found v1.44
Checking for MIME-tools (v5.406) ok: found v5.503
Checking for libwww-perl (any) ok: found v6.04
Checking for XML-Twig (any) ok: found v3.42
Checking for PatchReader (v0.9.6) ok: found v0.9.6
Checking for perl-ldap (any) ok: found v0.51
Checking for Authen-SASL (any) ok: found v2.16
Checking for RadiusPerl (any) ok: found v0.22
Checking for SOAP-Lite (v0.712) ok: found v0.715
Checking for JSON-RPC (any) ok: found v1.03
Checking for JSON-XS (v2.0) ok: found v2.33
Checking for Test-Taint (any) ok: found v1.06
Checking for HTML-Parser (v3.40) ok: found v3.69
Checking for HTML-Scrubber (any) ok: found v0.09
Checking for Encode (v2.21) ok: found v2.35
Checking for Encode-Detect (any) ok: found v1.01
Checking for Email-MIME-Attachment-Stripper (any) ok: found v1.316
Checking for Email-Reply (any) ok: found v1.202
Checking for TheSchwartz (any) ok: found v1.10
Checking for Daemon-Generic (any) ok: found v0.82
Checking for mod_perl (v1.999022) ok: found v2.000004
Checking for Apache-SizeLimit (v0.96) ok: found v0.96
Checking for mod_headers (any) ok
Checking for mod_expires (any) ok
Checking for mod_env (any) ok
Reading ./localconfig...

OPTIONAL NOTE: If you want to be able to use the 'difference between two
patches' feature of Bugzilla (which requires the PatchReader Perl module
as well), you should install patchutils from:

http://cyberelk.net/tim/patchutils/

Checking for DBD-mysql (v4.001) ok: found v4.013
Checking for MySQL (v5.0.15) ok: found v5.1.66-log

WARNING: You need to set the max_allowed_packet parameter in your MySQL
configuration to at least 3276750. Currently it is set to 1048576.
You can set this parameter in the [mysqld] section of your MySQL
configuration file.

Removing existing compiled templates...
Precompiling templates...done.
Fixing file permissions...

Now that you have installed Bugzilla, you should visit the 'Parameters'
page (linked in the footer of the Administrator account) to ensure it
is set up as you wish - this includes setting the 'urlbase' option to
the correct URL.
checksetup.pl complete.
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I've got the following virtualhost:
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<VirtualHost *:80>
ServerName bugzilla.dj-wasabi.nl
ServerAdmin <REMOVED>
DocumentRoot /data/vhosts/bugzilla.dj-wasabi.nl/htdocs
RequestHeader unset Set-Cookie
# Setting some stuff
<Directory />
SetHandler perl-script
PerlResponseHandler ModPerl::Registry
PerlOptions +ParseHeaders
Options Indexes FollowSymLinks +ExecCGI
AllowOverride AuthConfig FileInfo
Order allow,deny
allow from env=we_allow
</Directory>
# Some logfile stuff
ErrorLog "|/usr/sbin/cronolog /data/vhosts/bugzilla.dj-wasabi.nl/logs/%Y-%m-%d-error_log"
CustomLog "|/usr/sbin/cronolog /data/vhosts/bugzilla.dj-wasabi.nl/logs/%Y-%m-%d-access_log" combined
</VirtualHost>
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But when i open the site, it gives me an "500 Internal Server Error"
With the following in the error log:
[Wed Dec 05 18:32:51 2012] [error] Can't locate Bugzilla.pm in @INC (@INC contains: . lib /usr/local/lib/perl5 /usr/local/share/perl5 /usr/lib/perl5/vendor_perl /usr/share/perl5/vendor_perl /usr/lib/perl5 /usr/share/perl5 /etc/httpd) at /data/vhosts/bugzilla.dj-wasabi.nl/htdocs/index.cgi line 34.\nBEGIN failed--compilation aborted at /data/vhosts/bugzilla.dj-wasabi.nl/htdocs/index.cgi line 34.\n

What am I doing wrong..

Linux: CentOS 6.3 (Did just hour ago an yum update -y)

Thanks!
Kind regards,
Werner

[Thorsten Schöning]

Guten Tag wern...@gmail.com,
am Mittwoch, 5. Dezember 2012 um 18:42 schrieben Sie:

> <Directory />
> SetHandler perl-script
> PerlResponseHandler ModPerl::Registry
> PerlOptions +ParseHeaders
> Options Indexes FollowSymLinks +ExecCGI
> AllowOverride AuthConfig FileInfo
> Order allow,deny
> allow from env=we_allow
> </Directory>

This neither looks like what is documented for normal CGI execution
nor what to use in case of mod_perl, but seems to be a mixture of
both. I would suggest using only what is documented as this should
work. If you want an undocumented unsupported configuration the
following may work. It's mod_perl with normal CGI without the Bugzilla
mod_perl-setup as I need it in my development environment.

<VirtualHost *:80>
ServerAdmin exa...@example.org
ServerName bugzilla.example.org

DocumentRoot /usr/local/apache/htdocs/bugzilla
<Directory "/usr/local/apache/htdocs/bugzilla">
AddHandler cgi-script .cgi
AddHandler imap-file map
DirectoryIndex index.cgi
Options +ExecCGI
AllowOverride None
Order allow,deny
Allow from all
</Directory>

ErrorLog ${APACHE_LOG_DIR}/bugzilla/error.log

# Possible values include: debug, info, notice, warn, error, crit,
# alert, emerg.
LogLevel warn

CustomLog ${APACHE_LOG_DIR}/bugzilla/access.log combined

PerlOptions +Parent
</VirtualHost>

Mit freundlichen Grüßen,

Thorsten Schöning

--
Thorsten Schöning E-Mail:Thorsten....@AM-SoFT.de
AM-SoFT IT-Systeme http://www.AM-SoFT.de/

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Fax...............05151- 9468- 88
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[wern...@gmail.com]

Hi Thorsten,

Thanks, this made it work.
I just noticed there is an "next" page on top of the previous mentioned page... sorry. :-)

Kind regards,
Werner