Bugzilla/ Testopia
Rosibel Ramirez Salgado
I have installed bugzilla and I got this problem:
When I try to save the changes on the parameter page. Each time that I click "save changes" It shows the Software Error Page with this message:
Error in Tempfile() usign data/params.XXXXX: Could not create temp file data/params.clnT2: Permission denied at Bugzilla/Config.pm Line 273
The log error says this:
[error] [cliente 127.0.0.1] editparams.cgi: Error in Error in tempfile() usign data/params.XXXXX: Could not create temp file data/params.clnT2: Permission denied at Bugzilla/Config.pm Line 273, refer: http://localgost/cgi-bin/bugzilla/editparams.cgi
I can navegate on bugzilla page and see the all links. I can see the index page as well.
Do you know if this error has impacted the all functionalities? because I cannot save a test plan, cases, runs, etc and of course I have not been able to change the parameters such as
Maintainer, UrlBase, docs_base...etc
I have the following configuration:
Bugzilla 3.2.3
Testopia 2.2.
Fedora 10 with the default Apache and Mysql version.
This that I have done:
1. I gave the all permissions to the folder /var/www/cgi-bin/bugzilla
2. apache is the owner of those folders
Thanks for you help
yash
Just my 2cents, did u make sure that the patch was installed properly
during installation. i used to run into all sorts of issues because of
the that. do a manual check if you can.
Eric R. C. Holcomb
Sounds to me as though you are having problems with SELinux. Try
disabling SELinux and then testing Bugzilla. If that works for you then
tune teh SELinux settings to your needs.
Good luck,
e.
Rosibel Ramirez Salgado wrote:
> Hi everybody
>
> I have installed bugzilla and I got this problem:
>
> When I try to save the changes on the parameter page. Each time that I click "save changes" It shows the Software Error Page with this message:
>
> Error in Tempfile() usign data/params.XXXXX: Could not create temp file data/params.clnT2: Permission denied at Bugzilla/Config.pm Line 273
>
> The log error says this:
>
> [error] [cliente 127.0.0.1] editparams.cgi: Error in Error in tempfile() usign data/params.XXXXX: Could not create temp file data/params.clnT2: Permission denied at Bugzilla/Config.pm Line 273, refer: http://localgost/cgi-bin/bugzilla/editparams.cgi
>
>
> I can navegate on bugzilla page and see the all links. I can see the index page as well.
>
> Do you know if this error has impacted the all functionalities? because I cannot save a test plan, cases, runs, etc and of course I have not been able to change the parameters such as
> Maintainer, UrlBase, docs_base...etc
>
> I have the following configuration:
> Bugzilla 3.2.3
> Testopia 2.2.
> Fedora 10 with the default Apache and Mysql version.
>
> This that I have done:
> 1. I gave the all permissions to the folder /var/www/cgi-bin/bugzilla
> 2. apache is the owner of those folders
>
> Thanks for you help
>
>
>
>
>
> _______________________________________________
> support-bugzilla mailing list
> support-...@lists.mozilla.org
> https://lists.mozilla.org/listinfo/support-bugzilla
> PLEASE put support-...@lists.mozilla.org in the To: field when you reply.
>
>
>
Max Kanat-Alexander
> 1. I gave the all permissions to the folder /var/www/cgi-bin/bugzilla
> 2. apache is the owner of those folders
Don't set the permissions yourself, just run checksetup.pl, which will
set them for you.
-Max
--
http://www.everythingsolved.com/
Competent, Friendly Bugzilla and Perl Services. Everything Else, too.
rrsa...@roseninspection.net
> Rosibel Ramirez Salgado wrote:
> > 1. I gave the all permissions to the folder /var/www/cgi-bin/bugzilla
> > 2. apache is the owner of those folders
>
> Don't set the permissions yourself, just run checksetup.pl, which will
> set them for you.
>
> -Max
> Competent, Friendly Bugzilla and Perl Services. Everything Else, too.
Actually I have run checksetup.pl so many times but still the problem
is there.....
Max Kanat-Alexander
> Rosibel Ramirez Salgado wrote:
>> 1. I gave the all permissions to the folder /var/www/cgi-bin/bugzilla
Why is it in cgi-bin? That's not a ScriptAlias'ed directory, is it?
Because Bugzilla doesn't work under ScriptAlias.
-Max
--
rrsa...@roseninspection.net
> Max Kanat-Alexander wrote:
> > Rosibel Ramirez Salgado wrote:
> >> 1. I gave the all permissions to the folder /var/www/cgi-bin/bugzilla
>
> Why is it in cgi-bin? That's not a ScriptAlias'ed directory, is it?
> Because Bugzilla doesn't work under ScriptAlias.
>
> -Max
> Competent, Friendly Bugzilla and Perl Services. Everything Else, too.
Well, I installed my bugzilla there because there was no way to
install in /var/www/html. Unfortunatelly everytime that I installed on
that path it showed and error: "The Webserver cannot run CGI files"
So the only way to run bugzilla was in cgi-folder.
Thanks