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Having trouble installing Bugzilla on Windows

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Zach...@gmail.com

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Apr 23, 2008, 12:28:25 AM4/23/08
to
Hi guys
I've been trying to install Bugzilla onto windows and i've gotten upto
the step where i have to install the perl modules.
While most of the other successfully installed, the others just didn't
want to work.
These include:
Template-Toolkit
Email-MIME-Modifier
DBD-Pg
DBD-mysql
GDGraph
GDTextUtil
Template-GD
GD
Email-MIME-Attachment-Stripper


but when i try to install any of them.. i get this error
Any help will be much appreciated:
C:\Bugzilla>ppm install template-toolkit
Downloading ActiveState Package Repository packlist...not modified
ppm install failed: Can't find any package that provides template-
toolkit

Roops

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May 5, 2008, 9:18:37 AM5/5/08
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Hello, I am having the same issue with bugzilla insatllation &
configuration on windows xp pro, I have successfully installed the
MySQL, Apache, and Perl, but some of the above mentioned modules could
not able to install, please guide me....anyone

thanks

Thorsten Schöning

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May 5, 2008, 9:47:23 AM5/5/08
to support-...@lists.mozilla.org
Guten Tag Roops,
am Montag, 5. Mai 2008 um 15:18 schrieben Sie:

> Hello, I am having the same issue with bugzilla insatllation &
> configuration on windows xp pro, I have successfully installed the
> MySQL, Apache, and Perl, but some of the above mentioned modules could
> not able to install, please guide me....anyone

Read the output of checksetup.pl, where the needed repository for the
modules is mentioned and how you can add it.

Mit freundlichen Grüßen,

Thorsten Schöning

--
Thorsten Schöning
AM-SoFT IT-Systeme - Hameln | Potsdam | Leipzig

Telefon: Potsdam: 0331-743881-0
E-Mail: tscho...@am-soft.de
Web: http://www.am-soft.de

AM-SoFT Potsdam GmbH, Konsumhof 1-5, 14482 Potsdam
Amtsgericht Potsdam HRB 12480, Geschäftsführer Andreas Muchow

raymon...@gmail.com

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May 23, 2008, 6:54:35 AM5/23/08
to
Hi all,

I ran into the same problems, not finding the packages when trying to
install them with ppm, although I added the repository mentioned in
the checksetup.pl to my list. The solution is just too obvious...

Because I'm running a 64bit Windows System I thought it would be
logical to download the 64bit version of ActivePerl. Wrong! Even if
you run under a 64bit system you are supposed to download the 32bit
version of Perl as the packages are 32bit! Also note when running
ActivePerl 5.10 you need to use a different repository, because the
packages of 5.8 are also incompatible!

Adding the repo for 5.8:
ppm repo add theory58S http://theoryx5.uwinnipeg.ca/ppms/

Adding the repo for 5.10:
ppm repo add theory58S http://cpan.uwinnipeg.ca/PPMPackages/10xx/

For more info please refer to: http://www.bugzilla.org/docs/tip/html/os-specific.html

Cheers,
Raymond

cal

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Jun 30, 2008, 4:31:50 AM6/30/08
to
On May 23, 11:54 am, raymond.br...@gmail.com wrote:
> Hi all,
>
> I ran into the same problems, not finding the packages when trying to
> install them with ppm, although I added the repository mentioned in
> the checksetup.pl to my list. The solution is just too obvious...
>
> Because I'm running a 64bit Windows System I thought it would be
> logical to download the 64bit version of ActivePerl. Wrong! Even if
> you run under a 64bit system you are supposed to download the 32bit
> version of Perl as the packages are 32bit! Also note when running
> ActivePerl 5.10 you need to use a different repository, because the
> packages of 5.8 are also incompatible!
>
> Adding the repo for 5.8:
> ppm repo add theory58Shttp://theoryx5.uwinnipeg.ca/ppms/

>
> Adding the repo for 5.10:
> ppm repo add theory58Shttp://cpan.uwinnipeg.ca/PPMPackages/10xx/

>
> For more info please refer to:http://www.bugzilla.org/docs/tip/html/os-specific.html
>
> Cheers,
> Raymond

Hey Raymond,

Thanks for this tip - saved my life.

Cheers,

Calvin

frac...@yahoo.com.hk

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Jun 30, 2008, 6:14:22 AM6/30/08
to
On 5月23日, 下午6時54分, raymond.br...@gmail.com wrote:
> Hi all,
>
> I ran into the same problems, not finding the packages when trying to
> install them with ppm, although I added the repository mentioned in
> the checksetup.pl to my list. The solution is just too obvious...
>
> Because I'm running a 64bit Windows System I thought it would be
> logical to download the 64bit version of ActivePerl. Wrong! Even if
> you run under a 64bit system you are supposed to download the 32bit
> version of Perl as the packages are 32bit! Also note when running
> ActivePerl 5.10 you need to use a different repository, because the
> packages of 5.8 are also incompatible!
>
> Adding the repo for 5.8:
> ppm repo add theory58Shttp://theoryx5.uwinnipeg.ca/ppms/

>
> Adding the repo for 5.10:
> ppm repo add theory58Shttp://cpan.uwinnipeg.ca/PPMPackages/10xx/

>
> For more info please refer to:http://www.bugzilla.org/docs/tip/html/os-specific.html
>
> Cheers,
> Raymond

I've installed bugzilla on Win XP Sp2 Chinese,
when try to save changes on "Parameters",
it gives

Software error:
Error in tempfile() using data\params.XXXXX: Could not create temp
file data\params.aSmUO: Permission denied at Bugzilla/Config.pm line
266

For help, please send mail to this site's webmaster, giving this error
message and the time and date of the error.

[Mon Jun 30 17:58:41 2008] editparams.cgi: Error in tempfile() using
data\params.XXXXX: Could not create temp file data\params.aSmUO:
Permission denied at Bugzilla/Config.pm line 266

I can copy data\params myself, don't understand why those .pm files
caused the permission denied.

Any hints/clue? Pls help.

Thorsten Schöning

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Jun 30, 2008, 7:36:46 AM6/30/08
to support-...@lists.mozilla.org
Guten Tag frac...@yahoo.com.hk,
am Montag, 30. Juni 2008 um 12:14 schrieben Sie:

> I can copy data\params myself, don't understand why those .pm files
> caused the permission denied.

> Any hints/clue? Pls help.

The .pm-files are executed by your webserver, therefore the webserver
has to be able to write in the specified directory as well. It's not
sufficient that you can copy the files using your user for example as
a member of the amdin group if your webserver is executed with another
user and maybe less privileges.

filemon from Sysinternals could tell you if you don't know which under
user your webserver is running.

Mit freundlichen Grüßen,

Thorsten Schöning

--
Thorsten Schöning
AM-SoFT IT-Systeme - Hameln | Potsdam | Leipzig

Telefon: Potsdam: 0331-743881-0
E-Mail: tscho...@am-soft.de
Web: http://www.am-soft.de

AM-SoFT GmbH IT-Systeme, Konsumhof 1-5, 14482 Potsdam
AG Hannover HRB 100400 Geschäftsf Erer: Andreas Muchow

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