Keon Phone are here!

[Melek Jebnoun]

Bonjour les mentors,

I have a great news for you! The famous Keon Phones are here \o/
>From now every rep in the remo program will be able to ask for a phone!
However those phones will be spread following a defined procedure.

I will ask you to peruse this SOP [1] to know the exact procedure.
You will play a big role on the distribution of those phones to the reps
who are in the program. We count on you to help your mentees to fill those
requests, reply to the questions and especially review those requests
attentively.

I will be announcing this news on the reps-general in few hours. So exect
some requests soon ;)


[1] https://wiki.mozilla.org/ReMo/SOPs/Keon_Request

Melek (Mozilla Reps Council Chair)

[Guillermo Movia]

El 10/05/13 12:02, Melek Jebnoun escribi�:

> _______________________________________________
> reps-mentors mailing list
> reps-m...@lists.mozilla.org
> https://lists.mozilla.org/listinfo/reps-mentors
>

Hi Melek (and mentors and council) I think we should add some
instructions regarding taxes or customs problems to the SOP. Or if we
know we will share an event with someone who could carry the phones, add
that info too.

--
Guillermo Movia
@deimidis
http://unojoenelcielo.com.ar

[Melek Jebnoun]

Hi Guillermo,

Yeah this is a good idea!

But here my question: we need to specify that the Mozilla Reps program
isn't in charge of the taxes or customs problems that they may encounter,
right?!

I don't think we can manage alll that - especially for KOnstantina who will
be the one to treat the shipping procedures!

Concenring the info about someone who can bring the phones to other reps,
we can specify in the sop that when a rep is filling his request, he can
specify if he know an other rep, mozillian... who can bring the phones to
his country. He also need to cc him in the bug. This way this person can
add details and informations about how we can ship the phones.

Does it make sense?

Melek (Mozilla Reps Council Chair)

2013/5/10 Guillermo Movia <deim...@mozilla-hispano.org>

> El 10/05/13 12:02, Melek Jebnoun escribió:

[Robert DC. Reyes]

Awesome! Thanks, Melek!


Brgds,

Robert "Bob" Reyes
http://www.bobreyes.com
Sent from my BlackBerry® wireless handheld

[Guillermo Movia]

Answers inline:

El 10/05/13 12:23, Melek Jebnoun escribi�:

> Hi Guillermo,
>
> Yeah this is a good idea!
>
> But here my question: we need to specify that the Mozilla Reps program
> isn't in charge of the taxes or customs problems that they may
> encounter, right?!

So we have to clarify this point. In some countries taxes could be
really expensive (Obviously will be the same if we buy the phones :)).
But at least they have to know before ask for the phone.

>
> I don't think we can manage alll that - especially for KOnstantina who
> will be the one to treat the shipping procedures!
>
> Concenring the info about someone who can bring the phones to other
> reps, we can specify in the sop that when a rep is filling his request,
> he can specify if he know an other rep, mozillian... who can bring the
> phones to his country. He also need to cc him in the bug. This way this
> person can add details and informations about how we can ship the phones.
>
> Does it make sense?

Yes, totally (and I'm just adding this because sometime could be better
wait some days and not pay some taxes)

>
> Melek (Mozilla Reps Council Chair)
>
>

> 2013/5/10 Guillermo Movia <deim...@mozilla-hispano.org
> <mailto:deim...@mozilla-hispano.org>>
>
> El 10/05/13 12:02, Melek Jebnoun escribi�:

> > Bonjour les mentors,
> >
> > I have a great news for you! The famous Keon Phones are here \o/
> > From now every rep in the remo program will be able to ask for a
> phone!
> > However those phones will be spread following a defined procedure.
> >
> > I will ask you to peruse this SOP [1] to know the exact procedure.
> > You will play a big role on the distribution of those phones to
> the reps
> > who are in the program. We count on you to help your mentees to
> fill those
> > requests, reply to the questions and especially review those requests
> > attentively.
> >
> > I will be announcing this news on the reps-general in few hours.
> So exect
> > some requests soon ;)
> >
> >
> > [1] https://wiki.mozilla.org/ReMo/SOPs/Keon_Request
> >
> > Melek (Mozilla Reps Council Chair)
> > _______________________________________________
> > reps-mentors mailing list

> > reps-m...@lists.mozilla.org <mailto:reps-m...@lists.mozilla.org>

[Emma Irwin]

The SOP seems quite flexible, in that so long as there is the intention to
share with developers, non-developers, and bring to events + dogfood the
request will be approved.
I'm seeing additional responsibility for mentors, to track who has devices,
and whether they are actively using them. Assuming we'll have steps on how
to reclaim devices as well (in the next couple of months)..
Looks awesome !

On Fri, May 10, 2013 at 8:02 AM, Melek Jebnoun <me...@arabicmozilla.org>wrote:

> Bonjour les mentors,
>
> I have a great news for you! The famous Keon Phones are here \o/
> From now every rep in the remo program will be able to ask for a phone!
> However those phones will be spread following a defined procedure.
>
> I will ask you to peruse this SOP [1] to know the exact procedure.
> You will play a big role on the distribution of those phones to the reps
> who are in the program. We count on you to help your mentees to fill those
> requests, reply to the questions and especially review those requests
> attentively.
>
> I will be announcing this news on the reps-general in few hours. So exect
> some requests soon ;)
>
>
> [1] https://wiki.mozilla.org/ReMo/SOPs/Keon_Request
>
> Melek (Mozilla Reps Council Chair)
> _______________________________________________
> reps-mentors mailing list
> reps-m...@lists.mozilla.org

> https://lists.mozilla.org/listinfo/reps-mentors
>

[Gauthamraj Elango]

Hi Melek ,
Thanks for the update . SOP looks good for me :-)

[Melek Jebnoun]

Nice Points Emma and Guillermo!

Emma, Totally agree that the mentors will play a big role here!
Here The mission statement added by the rep aims to help the mentor later
to see if his mentee is really following it!

I will report all those points to the council in charge of the sop.

Thanks :)

Melek (Mozilla Reps Council Chair)

2013/5/10 Gauthamraj Elango <vallavan...@gmail.com>

[Ahsan]

Hey,
Hope that this initiative would help us to uplift the FxOS brand and
inspire more people to get involved.

Cheers,
Mashkawat Ahsan

[Majken Connor]

One question. The parts about sending the phone back if you're not using it
makes sense, but it also says that the Rep "owns" the phone. At what point
would the phone be considered property of the Rep no matter how it's being
used?

I mostly think it won't come up, I bet many reps will want to use it as
their primary phone and so there will always be people seeing it and asking
about it. Of course if a Rep is using it as their primary phone then they
also can't really send it around to other reps to use at their events. (or
maybe I'm off here and people aren't planning on using it?)

[Danishka Navin]

This is not about SOP.

Any idea of distributing the device (for those who follow the SOP) during
the Remo meetup (at least for mentors)?
I meant we can reduce the delivery charges + tax.

--
Danishka Navin
http://danishkanavin.blogspot.com
http://twitter.com/danishkanavin
http://www.flickr.com/photos/danishkanavin/

[Ahsan]

Hi Melek,

In a confusion here. Some of my mentees have submitted the [keon] request
and sending me the bug number (by gtalk /FB) to approve but when i visited
the bug, it is says only assigned (assigned not to me or anyone). So, is it
ok to review the bug or mentors have to wait until the bug is assigned to
the mentor.

Ref: Bug 870906 <https://bugzilla.mozilla.org/show_bug.cgi?id=870906>

Cheers
Mashkawat Ahsan

[Melek Jebnoun]

Hi there :)

To reply to all your questions/thoughts:

1- [ADD TO SOP] A line will be added in the SOP to ask reps to figure the
customs problems after shipping the phone! They will be informed to search
on the possible taxes to pay when the phone arrives to the requester's
country. Mozilla will be in charge ONLY of the shipping procedure! Once the
phone arrives to the requester's country it will be his responsability to
get it from the customs!

2- [ADD TO SOP] If the rep is sure that there will be some issues to get
his phone, we will recommande to wait until he travel to a country to
participate to meetup, remocamp ... to get the phone! We already made this
with the remo pack!

3- [ADD TO SOP] If the rep is sure that there will be some issues to get
his phone and IS SURE that an other rep is travalling to Mozilla event or
office and can bring the phone he will be asked to cc this person in the
bug.

4- [ACTION] All the previous Phone requests (made before we put this SOP),
or special case requests will be gathered in the pad and will be treated
case by case. Feel free to add all the special cases so we can track them
and resolve them.
https://remo.etherpad.mozilla.org/Keon-special-case-requests

As mentors you are asked to only screen the requests made by your mentees :)

5- [ADD TO SOP] I will add also a line in the SOP to ask the rep to CC his
mentor after he confirms the "swag request" otherwise the request will not
be traited! I saw that only Pierros and WIlliam Q are automatically cced in
the bug (ex Ahsan's link)

6- [Action] giving/sending the phone back: here more details
https://wiki.mozilla.org/ReMo/SOPs/Keon_Request/Criteria
For sure this will maybe (hope not) arrive after some months. As mentor you
will be asked to follow the activity made by your mentee and report any
discrepancies that can be observed!

Thanks a lot to all of you :)

Melek (Mozilla Reps Council Chair)

2013/5/11 Ahsan <ahsa...@gmail.com>

[Robert DC. Reyes]

Danishka,


It will be on a care-to-case basis, as here in Southeast Asia, you will
incur more taxes bringing in electronic devices from abroad as hand-carried
on your flight.

Thanks!

Best regards,


Robert "Bob" Reyes
Mozilla Reps Council Member,
Mozilla Representative (PHL),
& Regional Localization Leader
http://www.bobreyes.com

[Gauthamraj Elango]

Hi Melek ,

I did some research on customs policies in India. And , I would like to
know the cost of Keon phones so that I can come to a conclusion of what
customs will do when the phones reach India.

Thanks in Advance !

Cheers ,

Raj

Regards

Gauthamraj (alias) " RAJ "

Mozilla Reps Mentor
www.ant2android.com

[Soumya Deb]

Hi Gautham,

On Sat, May 11, 2013 at 11:58 PM, Gauthamraj Elango <
vallavan...@gmail.com> wrote:

> I did some research on customs policies in India. And , I would like to
> know the cost of Keon phones so that I can come to a conclusion of what
> customs will do when the phones reach India.
>

http://shop.geeksphone.com/en/phones/1-keon.html

--
*Soumya Deb*
*http://debs.io*
Twitter: *@Debloper <http://twitter.com/Debloper>*
Open Source Evangelist

[William Quiviger]

Hey all,

sorry for chiming in late on this.

Two quick points:

1) Customs and Taxes: I need to double check with our vendor who is shipping the phones but I figured out a way for them to cover customs duties if there are some - that way the recipient Rep does not have to worry about it. I will confirm on Monday (tomorrow).

2) "Owning" the phone: indeed, the Rep is the "owner" of the phone meaning that the Rep is responsible for it and responsible for using it in a way that will help push the project forward. We want to steer clear of telling Reps that Mozilla is donating the phone to them and that it is their property (ie. they can do whatever they want with it) so as to not undermine the importance of having them use the phone proactively and productively. There is no specific date after which the phone is their property. As long as they have the phone, they should be expected to use it and if they stop using it, they need to transfer it to another Mozillian following the procedure described on the SOP.

Thanks

William

---
William Quiviger
Mozilla Reps Council Member
https://reps.mozilla.org/u/wquiviger/


On May 11, 2013, at 8:28 PM, Gauthamraj Elango <vallavan...@gmail.com> wrote:

> Hi Melek ,

>
> I did some research on customs policies in India. And , I would like to
> know the cost of Keon phones so that I can come to a conclusion of what
> customs will do when the phones reach India.
>

[Majken Connor]

Thanks!

This would be a good use of the RASCI model ;) You're saying the Rep would
be Accountable/Responsible, but not actually the owner of the phone itself.

[William Quiviger]

Yes, good point.

Reps are accountable/responsible for the phone.

- w

[Henrik Mitsch]

Dear fellow mentors,

I believe things will be difficult if we do not transfer ownership to
the Reps who get the phone.

We would probably need some kind of "rental agreement" to be signed.

Personally, I don't like this. I think we are over-complicating a rather
simple thing: Let's give away the 150 USD device in its entirety and
leave it up to the self-responsibility of our Reps to do whatever they
deem the correct thing to do.

Best regards,
Henrik

Henrik Mitsch
henrik...@gmx.at
German mobile: +49 172 1021588
Twitter: @hmitsch

[William Quiviger]

Hey Henrik,

Sorry if I wasn't clear in my previous emails.

We don't actually plan to reclaim the phones, meaning that basically, the phone is for the Rep to keep. My concern is that if we tell Reps that the phone is theirs to keep, then some will feel a bit less inclined to use the phone proactively to report bugs, demo it, take care of it etc... That's why I think it's important that we purposely stay vague on the fact that Mozilla is donating the phone and that instead, we insist on the Rep being responsible/accountable for it.

William

---
William Quiviger
Mozilla Reps Council Member
https://reps.mozilla.org/u/wquiviger/

[Vineel Reddy Pindi]

It would be fun to come-up with something like a blogpost, once everyone
receives their phone - "10 ways to make most of your Firefox OS Keon phone/
how to show-off your new phone" basically targeted to 'reps' both technical
& non-technical.

What do you think? :)

Vineel Reddy Pindi
Mozilla India <http://mozillaindia.org/> Member | Mozilla
Reps<https://wiki.mozilla.org/ReMo>Mentor | Community Builder
http://www.mozilla.org/contribute
twitter: @vineelreddy <http://twitter.com/vineelreddy/>

[Pierros Papadeas]

Fantastic idea Vineel!

A post and a pic with it. If everyone is OK with it we should add it
on the SOP and communicate it to reps-general.

~p

[Rubén Martín]

+1 to define clear actions to do with the phone, the blog post is one good
example.

Regards.
--
Rubén Martín (Nukeador)
Mozilla Reps Mentor
http://mozilla-hispano.org
http://twitter.com/mozilla_hispano
http://facebook.com/mozillahispano

[Rami Khader]

Starting from today I will start use the mobile as one of my primary phone
for one week then I will write a blog post about my whole experience.

Thanks Vineel for the suggestion

Regards,
Rami

*Creativity - It is amazing what you can do*

[Rubén Martín]

You'll probably miss a chat app. Don't lose hope, Spanish developers come
to your rescue :P

http://loqui.im/

[Arturo Martinez]

+1 to blogpost

Sorry if i havent been commenting too much on the mentor list recently but, im a bit overwhelmed with other stuff :P yet i still carry my mentor duties on the shadows.

I would suggest that the mentor should be pretty specific while evaluating what the Rep will do with the phone in a regular basis, if the Rep havent been involved with Firefox OS activities in the past, the mentor should tell him to first get involved with FFOS QA / AppDays / Hackatons / l10n before requesting a device.