Privacy policy update for Firefox Health Report

[jme...@mozilla.com]

Hi All,

We’re soliciting feedback for proposed privacy policy text describing the Firefox Health Report feature for Firefox:

/begin text

Firefox Health Report (“FHR”) is a feature in Firefox designed to provide you with insights about your browser’s stability and performance. FHR does this by collecting data and sharing it with us in a way designed to minimize our ability to identify your browser. Our systems aggregate your data with that of other Firefox users and then send it back to your browser so you can see how your Firefox performance compares to others. FHR does not send us URLs from your browsing history.

We use the data sent through FHR to provide users with FHR’s functionality, such as helping you analyze and address performance issues with your browser. We also use the insight we learn from the FHR data in the aggregate to make Firefox and our other products better. We may disclose aggregated FHR data openly in order to help further our mission of promoting openness, innovation and opportunity on the web. We aim to be transparent about FHR and you can learn more about the exact data being sent to us in the feature itself. If you wish, you can disable FHR data sharing in Firefox settings or the feature itself. [Learn more about FHR]. [URL to support page]

/end text

Please let me know what you think of the text here and if you've got questions about FHR, please join the discussion in the dev-fhr mailing list (https://mail.mozilla.org/listinfo/fhr-dev/).

Thanks
Jishnu

[Gijs Kruitbosch]

Thanks for encouraging a discussion about this! I think the general
structure of the text is great. Being a nitpicky person, I have some
nitty remarks, generally trying to make the phrasing simpler, less
technical and easier to understand (which is a little difficult because
it's a technical feature and some geekery is unavoidable, perhaps). I
don't think any of these changes are *necessary*, but I personally think
they might help make the text more easily readable; use what you wish!

On 07/05/13 01:12 , jme...@mozilla.com wrote:
> Firefox Health Report (�FHR�) is a feature in Firefox designed to
"Firefox feature" rather than "feature in Firefox" ?

> provide you with insights about your browser�s stability and

> performance. FHR does this by collecting data and sharing it with us
> in a way designed to minimize our ability to identify your browser.

How about "designed to make sure we can't identify you personally" ?

> Our systems aggregate your data with that of other Firefox users and
> then send it back to your browser so you can see how your Firefox
> performance compares to others. FHR does not send us URLs from your
> browsing history.

Can we use a less technical phrasing than "URLs from your browsing
history"? Maybe "FHR does not send us your browsing activity or history." ?

> We use the data sent through FHR to provide users with FHR�s

> functionality, such as helping you analyze and address performance
> issues with your browser. We also use the insight we learn from the

I am not a native speaker, but I don't think insight is "learned", it is
"gained". Alternatively, "We also use what we learn from ...".

> FHR data in the aggregate to make Firefox and our other products
> better. We may disclose aggregated FHR data openly in order to help
> further our mission of promoting openness, innovation and opportunity
> on the web. We aim to be transparent about FHR and you can learn more
> about the exact data being sent to us in the feature itself. If you
> wish, you can disable FHR data sharing in Firefox settings or the
> feature itself. [Learn more about FHR]. [URL to support page]

Instead of "you can disable FHR data sharing", how about "you can choose
not to share your FHR data with us" ?

Generally, I would like to have a simpler word for "aggregate" (which I
would consider stats/tech jargon), but I can't think of anything much
better (perhaps "combined" but that's less precise and might not do for
our purposes here). :-(

Cheers!
Gijs

[tobbi...@gmail.com]

Hey,

if I was a very concerned person, I might not want to know *what data is NOT sent*, but rather, *what data is actually sent*. So, describing that in a more detailled way might be a good thing. "Designed to minimize our ability to identify your browser" is a very vague term for me. Also, I think it should use the term "personal data" instead of "identifying the browser" because in my opinion, that's a term more commonly known.

--Tobbi

[jme...@mozilla.com]

Hi Gjs,

Thanks for the feedback - these make a lot of sense! We're going to take your general sentiment and a few of your changes and weave them in.

Thanks
Jishnu

[jme...@mozilla.com]

Hey Tobbi,

Yep - the team thought knowing the exact data was so important that this is why the product itself shows you the types of data collected and the actual data being sent. The policy is more high level and less descriptive because of its role in the overall notice framework.

On your language note - point taken - Gijs had a similar comment - we can make it clearer.

Thanks
Jishnu