End of XP support in April 2014: what about Mozilla products?

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PARET Sebastien

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Jun 26, 2013, 5:57:18 AM6/26/13
to gover...@lists.mozilla.org
Dear all

Microsoft WP support will end on April 2014.
Searching information on wiki and forum, I cannot find a clear status about what Mozilla's products support roadmap.

Maybe it could be interesting to establish a centralized roadmap with this upcoming event.

I am currently interested by knowing if Firefox & Thunderbird will be supported. And for how long?


--
Sébastien PARET

Kyle Huey

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Jun 26, 2013, 9:08:29 AM6/26/13
to PARET Sebastien, Asa Dotzler, gover...@lists.mozilla.org
Asa can give you the official word here but the end of support from
Microsoft is unlikely to effect our decision to support Windows XP, which
will be based on how many users we have still running XP (among other
things).

- Kyle
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> gover...@lists.mozilla.org
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Michael Hoye

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Jun 26, 2013, 10:13:19 AM6/26/13
to Kyle Huey, gover...@lists.mozilla.org

We've dropped support for platforms before - Win9x back when dinosaurs roamed the earth, Win2k, All OSX on PPC as of Firefox 4.0, OSX 10.4 and earlier as of I'm not sure when. See:

https://support.mozilla.org/en-US/kb/firefox-no-longer-works-mac-os-10-4-or-powerpc
https://support.mozilla.org/en-US/kb/firefox-no-longer-works-some-versions-windows-xp
https://support.mozilla.org/en-US/kb/firefox-no-longer-works-windows-2000

Also, some historical bugs:

https://bugzilla.mozilla.org/show_bug.cgi?id=330276
https://bugzilla.mozilla.org/show_bug.cgi?id=359808

Manufacturer-EOL doesn't seem to be the driving factor in that decision. It looks mostly about how many of our users are still on the platform v. the resources we have available to support them.

XP is unusual for its longevity and market base - is it still more than a third of our users? That wouldn't surprise me - but I don't think there's ever been a formal criteria or roadmap for dropping support.

- mhoye

Johnathan Nightingale

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Jun 26, 2013, 10:37:23 AM6/26/13
to Michael Hoye, Kyle Huey, gover...@lists.mozilla.org
XP is a massive platform both for our current user base and for the developing world where we see millions of new web users coming online every month. We won't be dropping support in the near future, nor do we have a set date by which we would do so.

J

---
Johnathan Nightingale
VP Firefox Engineering
@johnath

Yuhong Bao

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Jul 2, 2013, 12:32:27 AM7/2/13
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Of course, be warned that MS will eventually begin to remove references to Windows XP from the current MSDN documentation after it goes out of support.

Gervase Markham

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Jul 2, 2013, 9:56:02 AM7/2/13
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On 02/07/13 05:32, Yuhong Bao wrote:
> Of course, be warned that MS will eventually begin to remove
> references to Windows XP from the current MSDN documentation after it
> goes out of support.

Do they still offer it on CD? Someone should get a set... (How 90s!)

Gerv

Michael Hoye

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Jul 2, 2013, 10:37:25 AM7/2/13
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----- Original Message -----
> From: "Gervase Markham" <ge...@mozilla.org>
> To: mozilla-g...@lists.mozilla.org
> Sent: Tuesday, July 2, 2013 9:56:02 AM
> Subject: Re: End of XP support in April 2014: what about Mozilla products?
>
> On 02/07/13 05:32, Yuhong Bao wrote:
> > Of course, be warned that MS will eventually begin to remove
> > references to Windows XP from the current MSDN documentation after it
> > goes out of support.
>
> Do they still offer it on CD? Someone should get a set... (How 90s!)


This isn't the case; MSDN's archives are incredibly comprehensive, and you can download just about anything Microsoft has ever made from them long after any official support has ended.

Checking, I see that you can still download MS-DOS and 16-bit Windows 3.1 installers if you somehow need them for something.




- mhoye

Zack Weinberg

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Jul 2, 2013, 11:15:10 AM7/2/13
to mozilla-g...@lists.mozilla.org
On 2013-06-26 10:37 AM, Johnathan Nightingale wrote:
> XP is a massive platform both for our current user base and for the
> developing world where we see millions of new web users coming online
> every month. We won't be dropping support in the near future, nor do
> we have a set date by which we would do so.

I'd just like to throw in here that for a lot of the people still on XP,
desktop Linux is at least theoretically a more suitable replacement OS
than more-recent Windows (because of the generally smaller hardware
requirements). Therefore, if things get to the point where XP support
is holding us back, I think we would be well-served to sink some effort
into making sure that *is* a viable option for this chunk of our user
base. (What that would consist of, I don't know. Possibly just
throwing money at $DISTRO_OF_CHOICE.)

zw

Kyle Huey

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Jul 2, 2013, 11:39:45 AM7/2/13
to Zack Weinberg, mozilla-g...@lists.mozilla.org
On Tue, Jul 2, 2013 at 8:15 AM, Zack Weinberg <za...@panix.com> wrote:

> On 2013-06-26 10:37 AM, Johnathan Nightingale wrote:
>
>> XP is a massive platform both for our current user base and for the
>> developing world where we see millions of new web users coming online
>> every month. We won't be dropping support in the near future, nor do
>> we have a set date by which we would do so.
>>
>
> I'd just like to throw in here that for a lot of the people still on XP,
> desktop Linux is at least theoretically a more suitable replacement OS than
> more-recent Windows (because of the generally smaller hardware
> requirements). Therefore, if things get to the point where XP support is
> holding us back, I think we would be well-served to sink some effort into
> making sure that *is* a viable option for this chunk of our user base.
> (What that would consist of, I don't know. Possibly just throwing money
> at $DISTRO_OF_CHOICE.)


This is waaaaaay out of scope of the current discussion.

- Kyle

Majken Connor

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Jul 2, 2013, 12:28:01 PM7/2/13
to Kyle Huey, mozilla-g...@lists.mozilla.org, Zack Weinberg
Sure, but it's relevant to the higher level question - "how to continue to
support users who are currently on XP?" It's an interesting idea, what
would be the right place to discuss it? A new thread here or elsewhere?


On Tue, Jul 2, 2013 at 11:39 AM, Kyle Huey <m...@kylehuey.com> wrote:

> On Tue, Jul 2, 2013 at 8:15 AM, Zack Weinberg <za...@panix.com> wrote:
>
> > On 2013-06-26 10:37 AM, Johnathan Nightingale wrote:
> >
> >> XP is a massive platform both for our current user base and for the
> >> developing world where we see millions of new web users coming online
> >> every month. We won't be dropping support in the near future, nor do
> >> we have a set date by which we would do so.
> >>
> >
> > I'd just like to throw in here that for a lot of the people still on XP,
> > desktop Linux is at least theoretically a more suitable replacement OS
> than
> > more-recent Windows (because of the generally smaller hardware
> > requirements). Therefore, if things get to the point where XP support is
> > holding us back, I think we would be well-served to sink some effort into
> > making sure that *is* a viable option for this chunk of our user base.
> > (What that would consist of, I don't know. Possibly just throwing money
> > at $DISTRO_OF_CHOICE.)
>
>
> This is waaaaaay out of scope of the current discussion.
>
> - Kyle

Asa Dotzler

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Jul 2, 2013, 12:57:32 PM7/2/13
to mozilla-g...@lists.mozilla.org
On 7/2/2013 9:28 AM, Majken Connor wrote:
> Sure, but it's relevant to the higher level question - "how to continue to
> support users who are currently on XP?" It's an interesting idea, what
> would be the right place to discuss it? A new thread here or elsewhere?

I don't think Linux is at all relevant here. I cannot imagine desktop
Linux playing any role in our strategy to support XP users. There are
simply too many XP users for whom Linux is not a useful option.

The question of how we support XP users better is wide open and we'd all
love more input there. IMO, the question of moving XP users to Linux is
not.

- A

yuhong...@hotmail.com

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Jul 3, 2013, 12:57:20 AM7/3/13
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On Wednesday, June 26, 2013 7:13:19 AM UTC-7, Michael Hoye wrote:
> Manufacturer-EOL doesn't seem to be the driving factor in that decision. It looks mostly about how many of our users are still on the platform v. the resources we have available to support them.
Well, the end of support of Win2000 was driven by the removal of support from VS2010, which was released months before Win2000 EOLed.

yuhong...@hotmail.com

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Jul 3, 2013, 1:09:14 AM7/3/13
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