> might be able to capture freeform text (perhaps unattributed) as to why
Sure, below is a summary in my own words of why CAs are asking for an extension. Note that the April 2017 survey has many more action items than previous CA Communications, so I think it is reasonable that CAs might need more time to prepare all the answers.
- people out-of-office who are needed to respond to the survey (vacations, business, health)
- in the middle of an audit, so the people who are needed to respond to the survey are extremely busy
- in the middle of data center upgrade/move, so the people who are needed to respond to the survey are extremely busy