SpotOn Fence Reviewed (2023): The Good, Bad & Good-To-Know

Riddell Patrica

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Dec 4, 2023, 5:41:29 PM12/4/23

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SpotOn, an extensive restaurant point-of-sale (POS) system, secured an admirable 3.73 out of 5 in our rankings, claiming the eighth position. It boasts remarkable features and outstanding mobile POS devices tailored for food trucks, traditional restaurants offering curbside service, as well as event venues with in-seat service. However, SpotOn does present a potential learning curve for some users.

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SpotOn Overview

When to Use SpotOn:

Food trucks: SpotOn's fully mobile Sidekick POS terminal caters to the dynamic needs of food trucks, earning a solid 3.94 out of 5.

Delivery-heavy operations: Offering support for staff-powered delivery or third-party partners, SpotOn earned a noteworthy 4.10 out of 5 in this aspect.

Complex needs: For businesses requiring customization, SpotOn's adaptability and built-in modules for various services make it a fitting choice.

When to Consider SpotOn Alternatives:

Cost concerns: SpotOn's custom-quoted pricing, while offering flexibility, may be steep. Other options like [Insert Competitor Name] might be more cost-effective.

Time-sensitive setup: If rapid self-setup is crucial, quicker systems like [Insert Another Competitor Name] might be more suitable.

Simplicity preference: Smaller restaurants favoring a plug-and-play solution with less customization may lean towards more streamlined POS options.

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SpotOn Pricing

SpotOn's pricing structure, involving custom quotes for both hardware and software, can be a drawback for those desiring transparent, upfront costs. While the system's customizability justifies the tailored pricing, it may deter users looking for a standardized fee structure. The inclusion of SpotOn Payments and potential charges for switching to a third-party processor adds complexity to the pricing model.

SpotOn Fees:

Monthly Software Fees: Custom-quoted
Installation Fee: Custom-quoted
In-person Payment Processing:
1.99% + $0.20 for most in-person payments
2.99% + $0.20 for AMEX and rewards card transactions
Custom quotes available
SpotOn Hardware:

Custom-quoted hardware pricing emphasizes industry-grade durability and suitability for self-service kiosks and handheld POS devices.

SpotOn Features

SpotOn's baseline POS features demonstrate functional prowess, encompassing table and tab management, menu management, reporting, staff management, and custom configuration. These features contribute to a robust POS system tailored to the specific needs of the restaurant industry.

SpotOn Niche Functions

SpotOn distinguishes itself by integrating niche functions directly into its system, departing from competitors relying on third-party integrations. Noteworthy features include mobile and curbside ordering and payments, online ordering, delivery management, reservations and waitlist, loyalty and marketing, review management, and SpotOn Connect for customer Wi-Fi.

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SpotOn Ease of Use

SpotOn's user-friendly interface, coupled with robust customer support, enhances its usability. While the sheer number of icons on the management dashboard may initially seem overwhelming, users typically adapt quickly. The customizability of order screens, coupled with SpotOn's support during system configuration, contributes to a tailored POS experience. However, a potential drawback is the lead time of up to two weeks for installation and the need for a custom quote.

Expert Score

SpotOn earns acclaim for its user-friendliness, feature-rich design, and industry credibility. The system's adaptability suits high-volume establishments, with exceptional customer support further enhancing its appeal. However, the extensive features and custom pricing may not align with the needs of smaller restaurants, marking a trade-off between sophistication and simplicity.

User Reviews

SpotOn receives positive reviews for its high degree of customization, efficient built-in payments, and user-friendly experience for both staff and customers. Praises extend to the helpfulness of SpotOn's sales and customer service representatives. While a few reviews mention challenges with card readers post-power outages and the learning curve associated with the back-office dashboard, overall sentiments are favorable.

How We Evaluated SpotOn

SpotOn underwent evaluation based on standardized criteria applied to all restaurant POS systems. The scoring encompassed factors such as features, pricing, ease of use, and user feedback, with a focus on identifying strengths and areas for improvement.

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SpotOn stands as a versatile and feature-rich POS system, catering to diverse restaurant needs. While its pricing model and extensive functionalities may pose challenges for some users, its overall performance and positive user sentiments make it a noteworthy contender in the POS landscape.

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Riddell Patrica

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Dec 4, 2023, 5:59:08 PM12/4/23

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When to Use SpotOn:

Food trucks: SpotOn's fully mobile Sidekick POS terminal caters to the dynamic needs of food trucks, earning a solid 3.94 out of 5.
Delivery-heavy operations: Offering support for staff-powered delivery or third-party partners, SpotOn earned a noteworthy 4.10 out of 5 in this aspect.
Complex needs: For businesses requiring customization, SpotOn's adaptability and built-in modules for various services make it a fitting choice.
When to Consider SpotOn Alternatives:

Cost concerns: SpotOn's custom-quoted pricing, while offering flexibility, may be steep. Other options like Insert Competitor Name might be more cost-effective.
Time-sensitive setup: If rapid self-setup is crucial, quicker systems like Insert Another Competitor Name might be more suitable.
Simplicity preference: Smaller restaurants favoring a plug-and-play solution with less customization may lean towards more streamlined POS options.

SpotOn Pricing

SpotOn's pricing structure, involving custom quotes for both hardware and software, can be a drawback for those desiring transparent, upfront costs. While the system's customizability justifies the tailored pricing, it may deter users looking for a standardized fee structure. The inclusion of SpotOn Payments and potential charges for switching to a third-party processor adds complexity to the pricing model.

✅Visit 𝐎𝐟𝐟𝐢𝐜𝐢𝐚𝐥 𝐖𝐞𝐛𝐬𝐢𝐭𝐞 to Get 75% VIP Discount 👉👉https://t.co/ioKMLS3Hno
✅Visit 𝐎𝐟𝐟𝐢𝐜𝐢𝐚𝐥 𝐖𝐞𝐛𝐬𝐢𝐭𝐞 to Get 75% VIP Discount 👉👉https://t.co/ioKMLS3Hno

SpotOn Fees:

Monthly Software Fees: Custom-quoted
Installation Fee: Custom-quoted
In-person Payment Processing:
1.99% + $0.20 for most in-person payments
2.99% + $0.20 for AMEX and rewards card transactions
Custom quotes available

SpotOn Hardware:

Custom-quoted hardware pricing, emphasizing industry-grade durability and suitability for self-service kiosks and handheld POS devices.
SpotOn Features

SpotOn's baseline POS features demonstrate functional prowess, encompassing table and tab management, menu management, reporting, staff management, and custom configuration. These features collectively contribute to a robust POS system tailored to the specific needs of the restaurant industry.

SpotOn Niche Functions

SpotOn distinguishes itself by integrating niche functions directly into its system, a departure from competitors relying on third-party integrations. Noteworthy features include mobile and curbside ordering and payments, online ordering, delivery management, reservations and waitlist, loyalty and marketing, review management, and SpotOn Connect for customer Wi-Fi.

Anthony Rodarte

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Dec 4, 2023, 6:01:44 PM12/4/23

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William Pena

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Dec 5, 2023, 8:41:57 AM12/5/23

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When to Use SpotOn:

Food trucks: SpotOn's fully mobile Sidekick POS terminal caters to the dynamic needs of food trucks, earning a solid 3.94 out of 5.

Delivery-heavy operations: Offering support for staff-powered delivery or third-party partners, SpotOn earned a noteworthy 4.10 out of 5 in this aspect.

Complex needs: For businesses requiring customization, SpotOn's adaptability and built-in modules for various services make it a fitting choice.

When to Consider SpotOn Alternatives:

Cost concerns: SpotOn's custom-quoted pricing, while offering flexibility, may be steep. Other options like [Insert Competitor Name] might be more cost-effective.

Time-sensitive setup: If rapid self-setup is crucial, quicker systems like [Insert Another Competitor Name] might be more suitable.

Simplicity preference: Smaller restaurants favoring a plug-and-play solution with less customization may lean towards more streamlined POS options.

✅Visit 𝐎𝐟𝐟𝐢𝐜𝐢𝐚𝐥 𝐖𝐞𝐛𝐬𝐢𝐭𝐞 to Get 75% VIP Discount 👉👉https://t.co/ioKMLS3Hno

SpotOn Pricing

SpotOn's pricing structure, involving custom quotes for both hardware and software, can be a drawback for those desiring transparent, upfront costs. While the system's customizability justifies the tailored pricing, it may deter users looking for a standardized fee structure. The inclusion of SpotOn Payments and potential charges for switching to a third-party processor adds complexity to the pricing model.

SpotOn Fees:

Monthly Software Fees: Custom-quoted
Installation Fee: Custom-quoted
In-person Payment Processing:
1.99% + $0.20 for most in-person payments
2.99% + $0.20 for AMEX and rewards card transactions
Custom quotes available
SpotOn Hardware:

Custom-quoted hardware pricing emphasizes industry-grade durability and suitability for self-service kiosks and handheld POS devices.

SpotOn Features

SpotOn's baseline POS features demonstrate functional prowess, encompassing table and tab management, menu management, reporting, staff management, and custom configuration. These features contribute to a robust POS system tailored to the specific needs of the restaurant industry.

SpotOn Niche Functions

SpotOn distinguishes itself by integrating niche functions directly into its system, departing from competitors relying on third-party integrations. Noteworthy features include mobile and curbside ordering and payments, online ordering, delivery management, reservations and waitlist, loyalty and marketing, review management, and SpotOn Connect for customer Wi-Fi.

✅Visit 𝐎𝐟𝐟𝐢𝐜𝐢𝐚𝐥 𝐖𝐞𝐛𝐬𝐢𝐭𝐞 to Get 75% VIP Discount 👉👉https://t.co/ioKMLS3Hno

SpotOn Ease of Use

SpotOn's user-friendly interface, coupled with robust customer support, enhances its usability. While the sheer number of icons on the management dashboard may initially seem overwhelming, users typically adapt quickly. The customizability of order screens, coupled with SpotOn's support during system configuration, contributes to a tailored POS experience. However, a potential drawback is the lead time of up to two weeks for installation and the need for a custom quote.

Expert Score

SpotOn earns acclaim for its user-friendliness, feature-rich design, and industry credibility. The system's adaptability suits high-volume establishments, with exceptional customer support further enhancing its appeal. However, the extensive features and custom pricing may not align with the needs of smaller restaurants, marking a trade-off between sophistication and simplicity.

User Reviews

SpotOn receives positive reviews for its high degree of customization, efficient built-in payments, and user-friendly experience for both staff and customers. Praises extend to the helpfulness of SpotOn's sales and customer service representatives. While a few reviews mention challenges with card readers post-power outages and the learning curve associated with the back-office dashboard, overall sentiments are favorable.

How We Evaluated SpotOn

SpotOn underwent evaluation based on standardized criteria applied to all restaurant POS systems. The scoring encompassed factors such as features, pricing, ease of use, and user feedback, with a focus on identifying strengths and areas for improvement.

✅Visit 𝐎𝐟𝐟𝐢𝐜𝐢𝐚𝐥 𝐖𝐞𝐛𝐬𝐢𝐭𝐞 to Get 75% VIP Discount 👉👉https://t.co/ioKMLS3Hno

Radaya Rabq

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Dec 5, 2023, 8:43:05 AM12/5/23

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Jennifer Karen

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Dec 5, 2023, 8:44:40 AM12/5/23

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https://groups.google.com/g/mozilla.dev.platform/c/U7Hf9EgnVkA
https://groups.google.com/g/mozilla.dev.platform/c/bmI_M4hPvtU
https://groups.google.com/g/mozilla.dev.platform/c/hNEw7ti7iyo

Riddell Patrica

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Dec 5, 2023, 2:14:58 PM12/5/23

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