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Re: Firefox 🦊🌍 (@firefox) replied to your Tweet!

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Dudu Contursi

unread,
Feb 15, 2017, 5:26:00 PM2/15/17
to dev-id...@lists.mozilla.org
Hi
I Understand Personas is shutting down.
But I want to recover my Firefox account.
But I don't have more access to my email account from Terra.
How can I proceed?
Thanks!


Sent from my iPhone

> On 14 Feb 2017, at 21:44, Firefox 🦊🌍 (via Twitter) <not...@twitter.com> wrote:
>
>
> @firefox: @DuduContursi Please contact the mailing list mentioned in the shut down of identity wiki: - RM
>
>
>
>
> Firefox 🦊🌍
> replied to your Tweet.
> Reply
>
> Dudu Contursi @DuduContursi
> Jan 25
> @mozilla I no longer have access to my account's email address. How can I recover to manage my @firefox personas?
>
> Firefox 🦊🌍
>
> @firefox
> Feb 14
>
> @DuduContursi Please contact the mailing list mentioned in the shut down of identity wiki: wiki.mozilla.org/Identity/Perso… - RM
>
> View conversation
> Settings | Help | Opt-out | Download app
> Twitter, Inc. 1355 Market Street, Suite 900 San Francisco, CA 94103

Ryan Kelly

unread,
Feb 15, 2017, 7:40:29 PM2/15/17
to Dudu Contursi, dev-fxacct, dev-id...@lists.mozilla.org
On 16/2/17 09:13, Dudu Contursi wrote:
> Hi
> I Understand Personas is shutting down.
> But I want to recover my Firefox account.
> But I don't have more access to my email account from Terra.
> How can I proceed?
> Thanks!

Unfortunately, it's not possible to recover a Firefox Account if you've
lost access to the email address. The only option at this point is to
create a new account with a new email address, but you won't be able to
access any of the data stored in the previous account.

We are working on the ability to add additional email addresses to a
single account, but it's not available at this time.


Ryan


>
>> On 14 Feb 2017, at 21:44, Firefox 🦊🌍 (via Twitter) <not...@twitter.com> wrote:
>>
>>
>> @firefox: @DuduContursi Please contact the mailing list mentioned in the shut down of identity wiki: - RM
>>
>>
>>
>>
>> Firefox 🦊🌍
>> replied to your Tweet.
>> Reply
>>
>> Dudu Contursi @DuduContursi
>> Jan 25
>> @mozilla I no longer have access to my account's email address. How can I recover to manage my @firefox personas?
>>
>> Firefox 🦊🌍
>>
>> @firefox
>> Feb 14
>>
>> @DuduContursi Please contact the mailing list mentioned in the shut down of identity wiki: wiki.mozilla.org/Identity/Perso… - RM
>>
>> View conversation
>> Settings | Help | Opt-out | Download app
>> Twitter, Inc. 1355 Market Street, Suite 900 San Francisco, CA 94103
> _______________________________________________
> dev-identity mailing list
> dev-id...@lists.mozilla.org
> https://lists.mozilla.org/listinfo/dev-identity
>
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