Troubles after the latest update........

[rjce...@tampabay.rr.com]

I had a message appear on my computer that there was a new update to
Thunderbird. It asked me if I wanted to download it. I clicked on the
button to do so.

Now, I am having troubles with Thunderbird. They are, and not limited to:

* When entering an email address in my "write" page to generate an
email, some - not all - of the addresses show up in red. This
wasn't happening before the update, and a red email address used to
mean that you did not have that address in your address book. All
the addresses in this particular case were all in my address book.
* When sending an email, I now get a "send" dialog box going through
all the processes of sending the email - this did not appear before.
* Approximately 80% of the time when sending an email I receive an
error message stating that my email could not be sent, and failed,
because my settings are wrong - the settings have never changed, nor
have I ever had issues before, which tells me that something
happened with the last update.
* Approximately 15% of the time I receive the error message below:
* Only approximately 5% of the time my emails are sent.
* It appears that I may not be receiving all my emails.

I don't know what happened during the last update from Mozilla, but I
can tell you things have not been the same since.

I see no benefit of the update, and want my old Thunderbird back - or
have you tell me what to do so that I can send and receive emails
smoothly like I used to......!!

This so frustrating - I'm almost tempted to "refresh" my computer back
to a date before your update, then, ignore and refuse to update when
prompted.

Please HELP, and let me know what I need to do to correct this situation.

Sincerely,

R.Johns

[Majken Connor]

Unfortunately I don't think many people who support Thunderbird watch this
list. Your best bet is to go to the official support forum -
https://support.mozilla.org/en-US/products/thunderbird

If there isn't an article already explaining how to fix this (if this was a
common issue after the update then there would be an article about it),
then you'll need to "Ask a question."

If you end up asking a question, then please share the link to that with
us. We can at least try to make sure you get an answer.

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