Next steps for Regional (Community) Coaches

[Francisco Picolini]

Reposting from Discourse topic
<https://discourse.mozilla-community.org/t/next-steps-for-regional-community-coaches/16094>

Hello Mozillians,

As many of you remember, from the Open Innovation team we launched an
initiative back in July 2016
<https://discourse.mozilla-community.org/t/introducing-reps-regional-coaches/9704>
called Regional Coaches. The project was intended to better support
local communities
<https://discourse.mozilla-community.org/t/amplifying-our-support-to-communities-with-reps-regional-coaches/11254>
and make the Reps program a more representative program for all
mozillians. Since then, a lot of things happened, and we acknowledge
that we failed on communicate the progress and update you about the
current situation.

After a couple of months of working on how to improve the program and
boost the coaches, we’ve decided that we will continue with the program
but with a stronger focus on supporting the communities, helping get
easy access to resources and documentation, and help them with conflict
resolution.

That’s why we are *rebranding the program as Community Coaches*, and
clarifying the role and the expectations. I’ve already communicated this
to the active coaches, but I would like to also inform the communities.

Coaches will be supporting a couple of communities per region, instead
of working with 5 or 10 communities at the same time. This will help
them to perform a better follow-up of the situation, and will help them
to focus on the communities that need help/guidance.

However for those communities that wants to contact our coaches, we have
created an alias where you will be able to contact the whole group (also
this can be used as a contact point for conflict resolution). The alias
is communit...@mozilla.com.

*The role description is:*

* Be a liaison between communities and Mozilla
* Help local communities understand new initiatives and quarterly goals
* Establish regular check ins with communities
* Inform communities in a solid way the Mozilla objectives
* Provide guidance on conflict resolution
* Commitment to participate in Meetings with the other Regional
Coaches and Project owner
* Develop a clear view of local communities status, problems, needs

By now, the Community Coach of your region should have contacted the 2
to 3 communities they decided to work with, but to reinforce who are
them, I will briefly remind you who they are and which region they have
assigned.

* Robby Sayles (@rtsayles
<https://discourse.mozilla-community.org/u/rtsayles>). *Region 1*:
USA, Canada
* Arturo Martinez (@ThePhoenixBird
<https://discourse.mozilla-community.org/u/thephoenixbird>), Adriano
Cupello (@dricupello
<https://discourse.mozilla-community.org/u/dricupello>). *Region 2*:
Mexico, El Salvador, Costa Rica, Panama, Nicaragua, Venezuela,
Colombia, Ecuador, Peru, Bolivia, Brazil, Paraguay, Chile,
Argentina, Cuba
* Edoardo Viola (@edovio
<https://discourse.mozilla-community.org/u/edovio>). *Region 3*:
Ireland, UK, France, Belgium, Netherlands, Germany, Poland, Sweden,
Lithuania, Portugal, Spain, Italy, Switzerland, Austria, Slovenia,
Czech Republic.
* Vacant. *Region 4*: Hungary, Albania, Kosovo, Serbia, Bulgaria,
Macedonia, Greece, Romania, Croatia, Bosnia, Montenegro, Ukraine,
Russia, Israel
* Mahmood Qudah (@qudahmahmood
<https://discourse.mozilla-community.org/u/qudahmahmood>), Fadoua
Baouab (@Pendow <https://discourse.mozilla-community.org/u/pendow>).
*Region 5*: Algeria, Tunisia, Egypt, Jordan, Turkey, Palestine,
Azerbaijan, Armenia, Iran, Morocco
* Manuela Kouadio (@m_kouadio
<https://discourse.mozilla-community.org/u/m_kouadio>). *Region 6*:
Cameroon, Nigeria, Burkina Faso, Senegal, Ivory Coast, Ghana
* Sandraghassen Subbaraya Pillai (@spillai10
<https://discourse.mozilla-community.org/u/spillai10>). *Region 7*:
Uganda, Kenya, Rwanda, Madagascar, Mauritius, Zimbabwe, Botswana
* Irvin Chen (@irvin
<https://discourse.mozilla-community.org/u/irvin>), Hossain Al Ikram
(@IKRAM <https://discourse.mozilla-community.org/u/ikram>). *Region
8*: China, Taiwan, Bangladesh, Japan
* Shagufta Gurmukhdas (@shaguftamethwani
<https://discourse.mozilla-community.org/u/shaguftamethwani>).
*Region 9*: India, Nepal, Pakistan, Sri Lanka, Myanmar
* Vacant. *Region 10*: Thailand, Cambodia, Malaysia, Singapore,
Philippines, Indonesia, Vietnam, Australia, New Zealand.

If you want to become part of this new program, feel free to contact me
directly through Discourse or via email to franc [at] mozilla [dot] com.

Best regards,
Francisco Picolini
On behalf of the Open Innovation team