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Firefox problem with a Mac
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Pooh
Jun 1, 2015, 11:56:55 PM6/1/15
to community...@lists.mozilla.org
Good morning,
I don't know if this is the correct place for a problem email but there is nothing in support to cover the issue and I cannot find any other email address.
The issue is that that I cannot scroll. My firefox is up to date and I even installed it again. I then took the Mac in for service and was told it was not a Mac problem but a Firefox problem. I have been using Firefox for a long time and prefer it to Safari. However, the problem does not exist with Safari. I have tried using a Mac mouse, trackpad and MS mouse but all have the same problem.
Assistance please.
Many thanks,
Ken Locke
I don't know if this is the correct place for a problem email but there is nothing in support to cover the issue and I cannot find any other email address.
The issue is that that I cannot scroll. My firefox is up to date and I even installed it again. I then took the Mac in for service and was told it was not a Mac problem but a Firefox problem. I have been using Firefox for a long time and prefer it to Safari. However, the problem does not exist with Safari. I have tried using a Mac mouse, trackpad and MS mouse but all have the same problem.
Assistance please.
Many thanks,
Ken Locke
Cameron McCormack
Jun 2, 2015, 12:02:42 AM6/2/15
to Pooh, community...@lists.mozilla.org
Hi Ken,
Pooh:
is Firefox’s “refresh” feature. This page explains how:
https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings
Refreshing Firefox will reset a bunch of options to their defaults but
will preserve your tabs, saved passwords and history.
--
Cameron McCormack ≝ http://mcc.id.au/
Pooh:
> The issue is that that I cannot scroll. My firefox is up to date and
> I even installed it again. I then took the Mac in for service and was
> told it was not a Mac problem but a Firefox problem. I have been using
> Firefox for a long time and prefer it to Safari. However, the problem
> does not exist with Safari. I have tried using a Mac mouse, trackpad
> and MS mouse but all have the same problem.
I am not sure what the problem would be, but the first thing I would try
> I even installed it again. I then took the Mac in for service and was
> told it was not a Mac problem but a Firefox problem. I have been using
> Firefox for a long time and prefer it to Safari. However, the problem
> does not exist with Safari. I have tried using a Mac mouse, trackpad
> and MS mouse but all have the same problem.
is Firefox’s “refresh” feature. This page explains how:
https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings
Refreshing Firefox will reset a bunch of options to their defaults but
will preserve your tabs, saved passwords and history.
--
Cameron McCormack ≝ http://mcc.id.au/
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