Oppose the Heartland Alliance Abuse of Immigrant Children
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May 27, 2020, 10:44:51 AM5/27/20
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One of the objects of Chicago opposition to U.S. government attacks on refugees and immigrants and the separation of families is the local Heartland Alliance. There is now a new court case against the Heartland Alliance which shows in a very moving manner their torture and abuse of the children. This is posted below, followed by a leaflet from the Albany Park, North Park, Mayfair Neighbors for Peace and Justice.
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IN THE UNITED STATES DISTRICT COURT FOR THE NORTHERN DISTRICT OF ILLINOIS EASTERN DIVISION
D. A., A.A., and Lucinda del Carmen Padilla-Gonzales, Plaintiffs,
v.
The United States of America, Heartland Alliance for Human Needs and Human Rights, and Heartland Human Care Services, Inc.,
Defendants.
Case No. 20-cv-3082
JURY TRIAL DEMANDED AS TO THOSE CLAIMS SO TRIABLE
COMPLAINT
Plaintiffs D.A. and A.A. and their mother, Lucinda Padilla-Gonzales, by their attorneys,
bring this complaint against the United States of America pursuant to the Federal Tort Claims
Act (“FTCA”), 28 U.S.C. § 1346(b), and against Heartland Alliance for Human Needs and
Human Rights and Heartland Human Care Services under the Rehabilitation Act, 29 U.S.C. §
794, 42 U.S.C. § 12102(1) and under state law, stating as follows:
INTRODUCTION
1. This action seeks damages for the mistreatment of siblings D.A. and A.A. and
their mother, Lucinda Padilla-Gonzales, while they were in the custody of the United States
government and its contractors.
2. D.A. and A.A. fled Honduras for the United States with Lucinda in May 2018 to
seek safety and asylum from political violence that had been directed against the family in
Honduras. D.A. and A.A.’s father, Luis Ardón-Castellanos, and their older brother, L.A., had
already fled Honduras the month before.
Case
3. When D.A., and A.A. arrived in the United States with Lucinda, however,
federal employees, without warning or explanation, separated the family, holding them in
separate detention facilities and keeping them separated for more than a month.
4. Out of a desire to deliberately inflict cruelty upon a Latino family from Central
America, federal agents dragged 14-year old D.A. and 5-year old A.A. away from their mother,
crying and screaming, and shipped them off to a shelter far away.
5. Federal agents did not reunite D.A. and A.A. with their father either, who was
already in the United States. Instead, federal agents deliberately moved, detained, and isolated
the children in Chicago, Illinois, hundreds of miles away from either of their parents, for more
than a month.
6. Separating D.A. and A.A. from their parents inflicted immense trauma on the
children and Lucinda. The government intended this cruelty on D.A. and A.A. in order to coerce
Lucinda to give up their rights, including her and her children’s asylum claims, and leave the
United States.
7. While the children were detained, for no reason whatsoever other than cruelty,
Defendants prevented the children from having a single phone call with their mother, depriving
the traumatized children and their mother the opportunity to even hear the other’s voices; to
know the other was okay; or even alive.
8. Once D.A. and A.A. arrived in Chicago, the government’s contractor, Defendants
Heartland Alliance for Human Needs and Human Rights and its subsidiary Heartland Human
Care Services, Inc. (collectively “Heartland”), failed to accommodate the siblings’ symptoms of
post-traumatic stress; subjected the traumatized children to a regimented existence in which they were denied basic features of childhood; deprived the siblings of all privacy; and even separated
the two children from each other, for example prohibiting then five-year-old A.A. from hugging
his older sister. This failure to accommodate the children’s evident disability further exacerbated
their emotional trauma.
9. The United States also recklessly disregarded Lucinda’s physical safety and
health during her detention. Government agents confiscated crutches that a hospital in the
United States had provided to help Lucinda recover from a leg injury, caused her to suffer a
traumatic brain injury while being transported in a government vehicle, and ignored medical
advice from doctors, deciding to “treat” her head injuries with ibuprofen despite doctors having
recommended that she be cared for at a hospital.
10. Eventually, after more than a month and with the help of legal representation, the
family was released from detention and reunited. The government’s effort to traumatize them,
though, was successful. The separation, and the mistreatment described herein, was devastating
for D.A., A.A., and Lucinda. That harm continues to this day.
JURISDICTION AND VENUE
11. This Court has jurisdiction over this claim for money damages against the United
States pursuant to 28 U.S.C. § 1346(b)(1).
12. Plaintiffs have exhausted their FTCA claims. Plaintiffs filed all required
administrative forms with each of the relevant agencies of the United States of America more
than six months ago. There has been no final disposition of her administrative claims, and
Plaintiffs now exercise the option to deem those claims denied pursuant to 28 U.S.C. § 2675(a).
13. The Court has jurisdiction over the claims against Heartland, pursuant to 28
U.S.C. § 1331 and 28 U.S.C. § 1367.
14. A substantial portion of the acts and omissions giving rise to the claims occurred
in this district. Venue is therefore appropriate under 28 U.S.C. §§ 1391 and 1402(b).
PARTIES
15. D.A. is a sixteen-year-old girl. At the time of the events described herein, she
was fourteen years old. She is the daughter of Plaintiff Lucinda Padilla-Gonzales.
16. A.A. is a seven-year-old boy. At the time of the events described herein, he was
five years old. He is the son of Plaintiff Lucinda Padilla-Gonzales.
17. Lucinda Padilla-Gonzales is the mother of D.A. and A.A.
18. Defendant United States of America is a proper defendant under the FTCA. See
28 U.S.C. §§ 1346(b), 2671, et seq. The United States is sued for the personal injuries of D.A.,
A.A., and Lucinda Padilla-Gonzales, caused by the wrongful acts or omissions of its employees,
including employees of the Department of Health and Human Services’ Office of Refugee
Resettlement (ORR) and the Department of Homeland Security (DHS) and its constituent units,
Customs and Border Protection (CBP), Immigration and Customs Enforcement (ICE), and
United States Citizenship and Immigration Services (USCIS), as well as the contractors that the
agencies directly supervised. Those employees and contractors were acting within the scope of
their employment under circumstances where the United States, if a private person, would be
liable to Plaintiff in accordance with the law of the place where the act or omission occurred.
See 28 U.S.C. § 1246(b).
19. Defendants Heartland Alliance for Human Needs and Human Rights and its
subsidiary Heartland Human Care Services, Inc. (collectively “Heartland”) are organizations
located in Chicago that contract with the federal government to house “unaccompanied” foreign
children. On information and belief, Heartland receives federal funding for its role in “shelter
care and other related services for unaccompanied children” in ORR custody, and other projects.1
ALLEGATIONS
A. D.A., A.A., and Lucinda come to the United States seeking asylum.
20. On the night of May 23, 2018, D.A. and A.A. entered the United States with their
mother, Lucinda Padilla-Gonzales, seeking asylum from political violence in their native
Honduras, along with other asylum seekers. Shortly after crossing the U.S. border, several CBP
officers approached the group and arrested them. The CBP officers loaded the group into a van
without offering them food or water. They insulted Lucinda and her children, calling them liars
and telling them that they were tired of immigrants, and questioned their motives for coming to
the United States. The CBP officers also told the group that they would all lose their children.
B. The government confines the family in an “icebox.”
21. CBP officers took Lucinda and her children to the Ysleta Port of Entry in El Paso,
Texas. Once at this holding center, a federal officer searched Lucinda and confiscated all of her
belongings, including her identification card, birth certificates, and 80 Mexican pesos. These
belongings were never returned to Lucinda.
22. The type of holding center they were taken to is commonly referred to by asylum
seekers as a “hielera” (an “icebox,” in Spanish) because of the freezing cold temperatures in
violation of CBP’s own internal policies and standards.2 Lucinda, D.A., and A.A., who were still
1 See Department of Health and Human Services Office of the Inspector General, Office of Refugee Resettlement Unaccompanied Alien Children Grantee Review – Heartland, Report No. A-05-16-00038 (Sept. 2018), available at https://oig.hhs.gov/oas/reports/region5/51600038.asp (last visited May 22, 2020) (detailing Heartland’s receipt of federal funds and contractor relationship with ORR and HHS). 2 CBP issued the National Standards on Transport, Escort, Detention and Search (TEDS) in October of 2015, and CBP officers were required to abide by these standards during the period of
wet from crossing the river, were forced to sit, shivering, on concrete steps in the hielera. They
were not given any blankets or jackets to protect them from the cold while they waited.
23. The family was held at Ysleta Port of Entry detention facility for approximately a
day and a half. During this time in the holding cell, federal officers repeatedly insulted D.A.,
A.A., and Lucinda. They also told Lucinda that her children would be taken away from her, and
that she would be deported.3
24. The federal agents also ignored Lucinda’s medical needs. Several days before
arriving to the U.S.–Mexico border, Lucinda had fallen and hurt her leg, which was swollen and
painful by the time the family crossed into the United States. After Lucinda complained about
the pain and swelling, officers handcuffed her in front of her children and took her to a nearby
hospital. At the hospital, she was given Ibuprofen to reduce the pain, her leg was wrapped in a
plaintiffs’ separation and detention. See Customs and Border Protection, National Standards on Transport, Escort, Detention, and Search 2015 [Hereinafter TEDS] available at https://www.cbp.gov/document/directives/cbp-national-standards-transport-escort-detention-andsearch (last visited May 22, 2020). Section 4.6 of the TEDS “Hold Room Standards” states that “When it is within CBP control, officers/agents should maintain hold room temperature within a reasonable and comfortable range for both detainees and officers/agents. Under no circumstances will officers/agents use temperature controls in a punitive manner.” TEDS at 16 (emphasis added). By subjecting plaintiffs to freezing cold temperatures deliberately in the hielera, CBP officers violated this TEDS standard. 3 Section 1.2 “Integrity and Professionalism” of the TEDS states that “CBP employees must speak and act with the utmost integrity and professionalism. CBP employees must conduct themselves in a manner that reflects positively on CBP at all times.” TEDS at 4. Section 1.4 “Non-Discriminatory Policy” also states that “CBP employees must treat all individuals with dignity and respect. CBP employees will perform their duties in a non-discriminatory manner, with respect to all forms of protected status under federal law, regulation, Executive Order, or policy, with full respect for individual rights including equal protection under the law, due process, freedom of speech, and religion, freedom from excessive force, and freedom from unreasonable searches and seizures.” Id. at 4. CBP officers violated these standards by insulting Lucinda and other immigration detainees, and making derogatory and unprofessional comments about detainees.
cloth bandage, and she was provided with crutches. CBP officers, however, then confiscated her
crutches and never returned them to her.
C. The government separates D.A. and A.A. from their mother and sends them to Chicago.
25. On approximately May 24, 2018, shortly after Lucinda returned from the hospital,
she was taken by federal agents and told she was going to federal prison. For no apparent
purpose other than to inflict pain and humiliation, the federal agents did not give Lucinda an
opportunity to explain anything to D.A. and A.A., or hug and kiss them goodbye. As the federal
agents took Lucinda away in handcuffs, fourteen-year-old D.A. and five-year-old A.A. screamed
and cried for their mother through a plexiglass divider.4
26. The purpose of separating D.A. and A.A. from their mother, and isolating them
from any family, was to torment and traumatize the family, and to coerce Lucinda to give up the
asylum claims she had made on behalf of herself and her children and accept deportation.
27. The torment and trauma were inflicted deliberately because of their race and
national original. The government’s actions were directed at them because they were Latinos
from the Central American country of Honduras, and it also served to deter families from Central
American countries like Honduras from seeking asylum in the United States.
4 CBP and ICE officers also repeatedly violated their non-discretionary obligations to abide by their own internal policies and standards in their mistreatment of D.A., A.A., and Lucinda. Section 1.9 of the TEDS “General Standards” states that “CBP will maintain family unity to the greatest extent operationally feasible, absent a legal requirement or an articulable safety or security concern that requires separation.” TEDS at 4. Section 5.6 of the TEDS on “Detention” states that “Generally, family units with juveniles should not be separated. When it is necessary to separate juveniles from the parent(s) and/or legal guardian(s), officers/agents must follow legal requirements and their operational office’s policies and procedures.” TEDS at 22. Because no legal requirement or safety and security required plaintiffs’ separation, CBP officers violated this standard by separating D.A. and A.A. from Lucinda. Additionally, officers failed to follow these standards by separating Lucinda from D.A. and A.A.
28. After taking D.A. and A.A.’s mother from them, federal officials held the children
in the Ysleta Port of Entry facility—the hielera—for another day. Then they took D.A. and A.A.
to another detention center that was filled with unaccompanied children. The facility resembled
a jail, and it was impossible to tell whether it was day or night.
29. D.A. asked to speak with her parents. She had a small piece of paper with phone
numbers on it, and she showed it to the federal agents so that they would let her call her family.
The agents said that she was not allowed to have the paper and they took it from her. They said
she could not speak with her father.
30. After about two days in this second facility, the children were taken to an airport,
where they were placed on a commercial flight with two adults. D.A. asked the adults if they
were being reunited with their parents, but the adults ignored her questions. They did not tell
D.A. and A.A. where they were being taken. The children were terrified, anxious and unsure of
whether or when they would see their parents again, and fearful about where they were being
taken. When the flight landed, the adults told D.A. and A.A. that they were in Chicago.
D. In Chicago, D.A. and A.A. are mistreated in the custody of Heartland Alliance.
31. After landing in Chicago, the two adults rented a van and drove the children to a
detention facility for minors operated by Defendants Heartland Alliance for Human Needs and
Human Rights’ subsidiary, Heartland Human Care Services, in Chicago, believed to be named
Casa Guadalupe.
32. When D.A. and A.A. arrived at the Heartland facility, the children did not
understand why they were there. Employees at the facility told them that their parents had
committed crimes by bringing them to the United States, and that the separation was punishment
for their crimes. During their time at the facility, the children heard at least one employee say
ugly things about immigrants coming to the United States without permission, including
comments about the children in their care.
33. Upon arrival, employees at the Heartland facility immediately separated D.A. and
A.A. from each other, and took them to different buildings, forbidding them from talking
privately or even hugging beforehand. After separating the children, the employees took what
belongings the children had. The children were given clothes from the facility.
34. After D.A. and A.A. were separated, their ability to see and talk with each other
was highly restricted. They were held in separate buildings, and they only permitted to see each
other for short periods when children from the different buildings were scheduled to have
recreation at the same time, which did not always happen. When the siblings did see each other,
every minute of their interaction was supervised by staff. During these brief interactions, D.A.
and A.A. were not allowed to speak privately, or allowed to make any physical contact, even to
hug.
35. After about a week at the facility, without contact with any other family, the
children were finally permitted to talk to their father over the phone for short amounts of time.
Staff at the facility prevented these conversations from being private, however. Instead, each
time one of the children spoke with their father, a staff person was present and would listen.
36. Even after that point, A.A. had difficulty placing regular calls and once was
unable to speak to his father for a whole week. The children repeatedly asked to call other family
members, but were forbidden from doing so.
37. The children also asked to talk with their mother, but staff at the facility told them
that they could not contact her. The children never spoke to Lucinda while they were in
detention.
38. At the Heartland shelter, A.A. would cry at night and ask for his mom. When this
happened, a woman told him that she was his new mom. The shelter staff also forced A.A. to
take sleeping pills while he was at the shelter in order to get him to stop crying and to make him
sleep. Shelter staff also punished him for crying by having his food taken away from him. A.A.
lost weight while he was at the shelter. A.A. was also bullied by larger children at the shelter,
and he was punished and confined in the shelter for an additional week after getting into a scuffle
with another child.
39. D.A. was housed in a room with three other girls. Their room was checked
regularly, and staff at the facility would search their beds for contraband. Her interactions with
the other girls were closely supervised and severely restricted. Staff at the facility forbid the
girls from talking about their personal lives or their cases, preventing them from making personal
connections with one another or becoming friends.
40. The facility where D.A. and A.A. were confined was unsanitary. D.A. and A.A.
were surrounded by other frightened and traumatized children, many of whom, having also
arrived from overcrowded CBP detention facilities on the border, were sick with scabies,
shingles, chickenpox, and tuberculosis. Indeed, while they were at the facility, D.A. became
infested with lice. D.A. asked staff at the facility for lice treatment, but they ignored her, telling
her she had dandruff. When D.A. combed her hair, however, there were bugs in the comb; she
received no treatment for the lice until after she was released from Heartland and reunited with
her family.
41. Heartland failed to provide adequate educational services to D.A. and A.A, who
were in the classroom very few hours a day, with almost no curriculum, and in combined
classrooms with children whose ages range from 5 to 17.
42. The treatment D.A. and A.A. received at the Heartland shelter failed to take
account of the trauma they had experienced fleeing Honduras and being separated from their
mother, and instead exacerbated it. It is well known that families and children arriving in the
United States from Central America are often severely emotionally traumatized by their
experiences of persecution and violence in those countries, by their perilous journey to the
United States, and by the abusive treatment at the hands of border and immigration officials once
they arrive in this country.
43. It is further well known that children who are subject to these conditions suffer
from post-traumatic stress disorder, generalized anxiety, and depression.5 Unless programs and
detention conditions address these disabilities, traumatized children are prevented from taking
advantage of basic services that are offered to unaccompanied children, such as the provision of
a safe and non-traumatizing setting in which to sleep, play, learn, and develop. Indeed,
regimented isolation and restriction from interacting with other children, including restrictions
that inhibit everyday human contact, are likely to exacerbate children’s existing psychological
conditions and impose further emotional trauma.
44. This was true of D.A. and A.A. They had fled their childhood homes under threat
of death, were abruptly and traumatically separated from their mother just hours after arriving in
a strange and unfamiliar country and were then isolated and confined in the Heartland facility’s
strictly controlled setting for more than a month.6 Heartland’s regimented restrictions on the
5 See Notification of disabilities of persons targeted in Central American refugee raids and request for immediate modifications, Letter to DHS and DOJ from 241 Organizations (Jan. 2016), available at https://law.yale.edu/sites/default/files/area/clinic/document/dhs_ doj_rehab_act_letter_-_2016.01.11_-_english.pdf (last visited May 22, 2020). 6 See Melissa Sanchez, et al., ProPublica, After Controversy, Heartland to Close Four Illinois Shelters for Immigrant Youth, available at: https://www.propublica.org/article/heartland-illinoisshelters-four-to-close-immigrant-youth (last visited May 22, 2020) (“‘we cared for the influx of
Case: 1:20-cv-03082 Document #: 1 Filed: 05/22/20 Page 11 of 28 PageID #:11
12
interaction of children—including the restriction on interactions between siblings—failed to take
account of these traumatic experiences, thereby imposing on D.A. and A.A. a living situation
that further traumatized them and inhibited their normal development and their ability to take
advantage of the programming and services that Heartland offered to the children in custody.
45. It was only on June 29, 2018, after more than a month of confinement, that the
two children were finally allowed to be reunited with their father.
G. Defendants unnecessarily delay D.A. and A.A.’s reunification with their father and condition reunification on Luis’ ability to finance travel.
46. Soon after D.A. and A.A. arrived at the Heartland facility, Luis was made aware
that his children were being held in Chicago. He spoke repeatedly to a Heartland staff member
named “Rafael,” asking how he could be reunited with his children.
47. Rafael eventually provided Luis a form to request the release of his children,
which Luis filled out and returned immediately. After submitting the form, Luis did not hear
back from any government or Heartland employee for days. When Luis was eventually
contacted, the date he was told his children would be released was repeatedly delayed. In total,
Defendants delayed the date of release for A.A. and D.A. by several weeks.
48. When the children were finally supposed to be released, Luis was suddenly told
that their release was contingent upon his paying for his children’s airfare and the airfare of a
custodian to fly from Chicago.
49. On June 29, 2018, A.A. and D.A.’s isolation finally ended, more than a month
after it began, when they were handed over to their father at the airport in Charlotte, North
children who had been severely traumatized by the federal government’s practice of forcibly separating them from their parents at the border,’” [Heartland Human Care Services] executive director David Sinski wrote in the memo.”) .
Carolina. By that point, Defendants had needlessly separated the fourteen-year-old and the five
year-old from their parents for approximately five weeks.
H. The government mistreated Lucinda, who remained in its custody.
50. Meanwhile, after Lucinda was separated from A.A. and D.A. on approximately
May 24, 2018, federal officers took her to another facility. After arriving at the facility, Lucinda
was forced to wait for approximately six hours in a freezing cold area, during which time she
was tightly handcuffed. When she asked the federal officers to loosen them, they refused, and
instead insulted her and told her that she had no right to ask for anything. The federal officers
also told Lucinda that no matter what she said or did, she wouldn’t get out. At approximately
3:00 a.m., she was taken to the showers by federal officers. They ordered her to strip and to
shower in cold water. Then the federal officers moved her to a cell, where she continued to
shiver due to the low temperatures at the facility.
51. On June 4, 2018 Lucinda was found guilty of improper entry. She received a one
year sentence of probation.
52. Even though Lucinda had not been sentenced to any period of incarceration, she
was not reunited with her children, sent to a family residential center, or released to join her
family. Instead, federal officers continued to imprison her, transferring her to the West Texas
Detention Facility in Sierra Blanca, Texas, which is operated by ICE.7 At this point, despite her
repeated requests, she had still not heard from her children and did not know where they were.
7 In 2000, the Immigration and Nationality Act introduced the Performance Based National Detention Standards (PBNDS) for detention facilities, which ICE officers are required to follow in their treatment of detainees. See U.S. IMMIGRATION & CUSTOMS ENF’T, PERFORMANCE-BASED NAT’L DET. STANDARDS 2011 (rev. ed. 2016) [Hereinafter 2016 PBNDS] (the applicable version of the PBNDS at the time of the plaintiffs’ detention) [available at https://www.ice.gov/doclib/detention-standards/2011/pbnds2011r2016.pdf].
I. The government recklessly causes Lucinda to suffer a traumatic brain injury.
53. Sometime later in June, in the middle of the night, several federal agents believed
to be ICE agents came into Lucinda’s cell and told her that she was leaving. Lucinda thought that
she was being released from detention and being reunited with her family. The agents, however,
handcuffed her behind her back and shackled her ankles before loading her into the backseat of a
government vehicle. No seatbelt was placed on her. Lucinda asked where she was being taken,
but her questions were ignored. During transit, the driver suddenly slammed on the brakes.
Lucinda, who was still handcuffed and shackled, could not use her arms to protect herself and
was thrown forward. She slammed headfirst directly into the metal bars that separated her from
the federal officers. The sudden impact caused an injury to her head and upper body. She was in
severe pain, and began bleeding. She told the federal agents she was lightheaded and needed to
vomit, but her cries were ignored.8
54. Lucinda suffers the effects of this injury to this day.
55. The federal agents took no actions to respond to or even acknowledge Lucinda’s
obvious injuries. When they arrived at their destination, Lucinda realized she was at an airport
and was on the brink of being deported by airplane, without her children. She was taken from the
vehicle by federal agents, and they attempted to deport her by forcing her onto the plane, even
8 ICE officers violated their non-discretionary obligations under the PBNDS when they failed to properly secure Lucinda while transporting her and recklessly caused her severe head injury. Section 1.3 of the 2016 PBNDS addresses “Transportation (by Land),” and requires that transporting officers “shall comply” with requirements to “transport[] detainees in a safe and humane manner,” and that officers must ensure that “vehicles are equipped with seatbelts, [and] detainees are properly secured before the transport begins.” Id. at 38, 40. ICE officers violated their non-discretionary duties by failing to transport Lucinda in a humane fashion and failing to make sure that she was secure before the transport began. The reckless disregard for these nondiscretionary duties caused Lucinda’s head trauma and its long-lasting effects.
though she was bleeding from her head, and even though her children were not with her. Lucinda
refused to get on the airplane and steadfastly indicated that she would not leave without her
children.
56. The federal agents returned Lucinda to the Sierra Blanca facility later that night.
The next day, she was taken to the medical unit at the facility to address her head injury, and
medical providers indicated that she should be taken to a hospital. At the hospital, doctors
examined her and indicated that she needed to return if her condition did not improve within a
few days. Over the next several days Lucinda’s condition did not improve—she suffered
swelling, difficulty eating, vision problems, and even trouble navigating her detention area—but
federal agents never returned her to the hospital. Instead, they merely gave her ibuprofen.
57. Aside from her lack of medical care, the conditions at the West Texas Detention
Facility where Lucinda was held were miserable. She was housed in a small detention pod with
approximately one hundred other women, who had to clean the space themselves. Guards would
turn the lights out around 11:00 p.m. and turn them on again around 4:30 a.m., and throughout
the night they would purposefully turn lights on and off, and yell at detainees. Anything
resembling consistent sleep was impossible. This compounded Lucinda’s traumatic brain injury,
causing her significant pain.
58. The family eventually was able to obtain the services of an immigration attorney
for Lucinda. The attorney was able to secure a Credible Fear Interview for Lucinda on July 9,
2018, which she passed. Finally, through further advocacy by the immigration attorney, on
August 21, 2018, Lucinda was granted bond. She was released from immigration detention and
traveled to Charlotte, North Carolina, where she was finally reunited with Luis and her three
children.
J. The trauma that D.A., A.A. and Lucinda suffered from Defendants’ misconduct continues to this day.
59. The trauma caused by the forced separation of D.A. and A.A. from their parents
did not end, however. When Lucinda attempted to hug A.A. upon reuniting, he rejected her and
told her that he hated her for abandoning him and that he never wanted to see her again. He
asked why she left him. D.A., meanwhile, told Lucinda that after experiencing the separation
from her mother and life in the shelter, she wished she had never been born.
60. D.A. keeps to herself and is closed off. When D.A. comes home from school, she
often closes herself in her bedroom, pulls down the curtains and just wants to be alone.
61. A.A. was five years old when government employees forcibly separated him from
his mother and sent him to the Heartland shelter. At the time he was completely toilet trained.
Shortly after he was released from the Heartland shelter, however, A.A. began losing control of
his bowel movements and frequently defecated and urinated himself. A.A. continues to have
trouble with his bodily functions. He frequently urinates himself due to nervousness, especially
when he is outside of the house. Since being released from the shelter in Chicago, he also has not
been able to maintain a regular sleeping schedule, is particularly scared of being alone for any
length of time, and he has hidden under tables out of fear from his experiences at the shelter.
62. Lucinda still suffers greatly from her forced separation from her children. It is
extremely difficult for her to talk about what happened to her and to her children during
separation, and during her detention. She still has problems sleeping, and often wakes up in the
middle of the night reaching for her children to make sure that they are still there. Memories of
being forcibly separated from her children cause her severe stress and anxiety, overwhelming
bouts of sadness and trauma, fear, and even loss of appetite for days at a time.
63. In addition, Lucinda still suffers pain from her head injury including vision
problems, trouble reading, and bouts of forgetfulness that had not occurred before her head
injury.
K. The government separation of D.A. and A.A. from Lucinda was unconstitutional, unlawful and done in order to coerce them into abandoning their legitimate immigration claims
64. The government forced Plaintiffs’ separation by sending the children to its
contractor, Heartland, in Chicago. But there was no legitimate reason to do this. Indeed, in Ms.
L. v. U.S. Immigration and Customs Enforcement, Judge Sabraw addressed the family separation
practices that Lucinda, D.A., and A.A. were subject to and concluded that “nothing in federal
law suggests that deterring immigration by indefinitely separating families once the parents have
been transferred to immigration custody is a compelling or legitimate government objective.”
310 F. Supp. 3d 1133, 1142 (S.D. Cal. 2018).
65. Under long-standing legal obligations, imposed by regulations and by consent
decree, the federal officers who took custody of Lucinda and her children violated multiple, non
discretionary duties that were designed to protect the families, particularly D.A. and A.A.
66. Among other things, those non-discretionary obligations impose a duty on federal
officers not to separate immigrant families who are arrested together, to prioritize release of
minors to family members over refugee shelters or foster care, to allow detained children to
have contact with family members who were arrested with them, and to ensure the prompt
release of minors held in immigration custody. In its treatment of the Plaintiffs, the government
violated all of these obligations.
67. ICE and CBP have a well-established legal obligation to ensure the prompt
release of minors held in immigration custody and to favor preserving family unity whenever
possible. See Flores v. Reno, CV 85-cv-4544, Dkt. No. 177 (C.D. Cal. July 24, 2015); 8 C.F.R.
§ 1236.3. The Flores class action litigation, brought on behalf of minor children held in
immigration detention, began in 1985 and resulted in a 1997 consent decree that remains binding
on the United States. The decree also significantly limits the circumstances, duration, and
manner of immigration detention of minor children. Among other things, the decree requires ICE
to prioritize the prompt release of detained minors.
68. The Flores consent decree also created standards for the treatment of minors
while in federal custody and recognizes the vulnerability of immigrant children detained without
a parent or other legal guardian. The Flores consent decree includes a requirement that
immigration officers hold minor children in facilities that provide (1) access to food and drinking
water; (2) medical assistance in the event of emergencies; (3) toilets and sinks; (4) adequate
temperature control and ventilation; (5) adequate supervision to protect minors from others; (6)
separation from unrelated adults whenever possible; and (7) contact with family members who
were arrested with the minor.
69. DHS and its agents violated its obligations under the Flores consent decree and 8
C.F.R. § 1236.3 by not prioritizing family unity, instead removing A.A. and D.A. from
Lucinda’s care, and then failing to promptly reunify the children with their father.
70. Federal officers also had no reason to believe that Lucinda was an unfit parent or
otherwise an inappropriate caregiver for D.A. and A.A. And within hours of first apprehending
the family, federal officials knew that the children’s father, Luis, could be contacted and was
available to take them in and care for them. As such, in separating D.A. and A.A. from their
mother, then confining them in Chicago for more than a month, hundreds of miles from both
their parents, the government violated its non-discretionary obligations.
71. Additionally, the separation of D.A. and A.A. from Lucinda violated their
constitutional right to family integrity. The Supreme Court has consistently recognized that the
parent-child relationship is constitutionally protected, see, e. g., Quilloin v. Walcott, 434 U.S.
246, (1978); Wisconsin v. Yoder, 406 U.S. 205, 231–233 (1972); Meyer v. Nebraska, 262 U.S.
390, 399–401 (1923), and that it is constitutionally important for children to remain with their
parents, see Prince v. Massachusetts, 321 U.S. 158, 166 (1944) (“It is cardinal with us that the
custody, care and nurture of the child reside first in the parents, whose primary function and
freedom include preparation for obligation the state can neither supply nor hinder.”).
72. Judge Sabraw also concluded in Ms. L. that the family separation practice
Lucinda, D.A. and A.A. were subjected to likely violated parents and children’s due process
rights. See Ms. L., 310 F. Supp. 3d at 1144–46 (“A practice of this sort implemented in this way
is likely to be ‘so egregious, so outrageous, that it may fairly be said to shock the contemporary
conscience,’ interferes with rights “‘implicit in the concept of ordered liberty[,]”’ and is so
‘“brutal” and “offensive” that it [does] not comport with traditional ideas of fair play and
decency.’”) (citations omitted); see also C.M. v. United States, 2020 WL 1698191, at *7 (D.
Ariz. Mar. 30, 2020) (finding that plaintiffs in a related family separation case had “plausibly
alleged that the government’s separation of their families violated their constitutional rights.”)
73. The separation of Lucinda, D.A., and A.A. was additionally unconstitutional
because it was motivated by discriminatory animus towards Latino immigrants of Central
American origin in particular. Central American asylum seekers in particular were targeted for
deprivation of their right to family integrity as means to deter them from pursuing legitimate
immigration claims and multiple federal government officials stated publicly that the purpose of
family separation was to deter Central American families from seeking asylum in the United
States.
74. Additionally, and relatedly, federal officials also separated Lucinda from her
children in order to impede her case for immigration protection in the United States. It is a
common and long-standing government tactic to pressure immigrant parents into giving up their
immigration cases by separating them from their children in order to demoralize them and
convince them to abandon their claims for asylum. See, e.g., Lopez Venegas v. Napolitano,
Complaint, No. 2:13-cv-03972 (C.D. Cal. Aug. 18, 2014); Doe v. Johnson, No. 4:15-cv-00250,
ECF 1 (D. Ariz. June 8, 2015); Human Rights Watch, “You Don’t Have Rights Here”: US
Border Screening and Returns of Central Americans to Risk of Serious Harm 20-29 (Oct. 2014)
available at: https://www.hrw.org/sites/default/files/reports/us1014_web_0.pdf (last visited May
22, 2020).
75. In this case, on more than one occasion immigration officers pressured Lucinda to
sign away her rights and agree to be deported back to Honduras. Relying on family separation to
coerce asylum seekers into giving up their immigration claims is also a violation of existing
regulations and a breach of the United States’ non-discretionary legal obligations. See 8 C.F.R. §
235.4 (noting that an immigrant’s “decision to withdraw his or her application for admission
must be made voluntarily[.]”); see also, Ms. L, 403 F. Supp. 3d 853, 865 (S.D. Cal. 2019)
(finding that for a number of parents the coercion of family separation rendered their decision to
withdraw applications for admission involuntary).
COUNT I INTENTIONAL INFLICTION OF EMOTIONAL DISTRESS (United States of America)
76. The other paragraphs of this complaint are incorporated as if set forth here.
77. By engaging in the acts described in this Complaint, the federal employees,
officials, and contractors referenced above engaged in extreme and outrageous conduct with an
intent to cause, or a reckless disregard of the probability of causing, Plaintiffs D.A., A.A., and
Lucinda to suffer severe emotional distress.
78. As a direct and proximate result of that conduct, Plaintiffs D.A., A.A., and
Lucinda suffered severe emotional distress.
79. Under the Federal Tort Claims Act, the United States is liable to Plaintiffs D.A.,
A.A., and Lucinda for intentional infliction of emotional distress.
COUNT II BREACH OF FIDUCIARY DUTY (United States of America)
80. The other paragraphs of this complaint are incorporated as if set forth here.
81. The federal employees, officials, and contractors referenced above were guardians
of D.A. and A.A.
82. In turn, D.A. and A.A. were wards of the federal employees, officials, and
contractors.
83. As guardians, these federal employees had a fiduciary relationship to D.A. and
A.A. as children housed in federal facilities.
84. Among their obligations as guardians, the federal employees, officials, and
contractors were obligated to act in the best interest of D.A. and A.A.
85. As described more fully throughout this complaint, however, these federal
employees, officials, and contractors breached these fiduciary duties to D.A. and A.A.
86. As a direct and proximate result of those breaches D.A. and A.A. suffered severe
emotional distress.
87. Under the Federal Tort Claims Act, the United States is liable to D.A. and A.A.
for breach of fiduciary duty.
COUNT III BREACH OF FIDUCIARY DUTY (Heartland)
88. The other paragraphs of this complaint are incorporated as if set forth here.
89. Heartland and its employees referenced above were guardians of D.A. and A.A.
90. In turn, D.A. and A.A. were wards of Heartland.
91. As guardians, Heartland and its employees had a fiduciary relationship to D.A.
and A.A. as children housed in their facilities.
92. Among their obligations as guardians, Heartland and its employees were
obligated to act in the best interest of D.A. and A.A.
93. As described more fully throughout this complaint, however, Heartland and its
employees breached these fiduciary duties to D.A. and A.A.
94. As a direct and proximate result of those breaches D.A. and A.A. suffered severe
emotional distress.
95. Under Illinois state law, the Heartland Defendants are liable to D.A. and A.A. for
breach of fiduciary duty.
COUNT IV NEGLIGENCE (United States of America)
96. The other paragraphs of this complaint are incorporated as if set forth here.
97. The federal employees, officials, and contractors referenced above had a duty to
Plaintiffs D.A., A.A., and Lucinda to act with ordinary care and prudence so as not to cause harm
or injury to Plaintiffs, D.A., A.A., and Lucinda.
98. By engaging in the acts alleged herein, the federal officers referenced above failed
to act with ordinary care and breached their duty of care owed to Plaintiffs D.A., A.A, and
Lucinda.
99. As a direct and proximate result of the referenced conduct, Plaintiffs, D.A., A.A.,
and Lucinda suffered substantial damages.
100. Under the Federal Tort Claims Act, the United States is liable to Plaintiffs, D.A.,
A.A., and Lucinda for negligence.
COUNT V NEGLIGENCE (Heartland Alliance)
101. The other paragraphs of this complaint are incorporated as if set forth here.
102. Heartland and its employees referenced above had a duty to Plaintiffs D.A., A.A.,
and Lucinda to act with ordinary care and prudence so as not to cause harm or injury to
Plaintiffs, D.A., A.A., and Lucinda.
103. By engaging in the acts alleged herein, Heartland and its employees failed to act
with ordinary care and breached their duty of care owed to Plaintiffs D.A., and A.A.
104. As a direct and proximate result of the referenced conduct, Plaintiffs, D.A., A.A.,
and Lucinda suffered substantial damages.
105. Under Illinois state law Heartland is liable to Plaintiffs, D.A., A.A., and Lucinda
for negligence.
COUNT VI NEGLIGENT SUPERVISION (United States of America)
106. The other paragraphs of this complaint are incorporated as if set forth here.
107. Plaintiffs suffered damages from foreseeable misconduct of an employee
supervised by the defendant.
108. The government’s employees in supervisory roles have a duty to properly
supervise federal officers and to oversee their treatment of immigrants in their custody.
109. The blatant disregard for CBP ICE’s own internal policies and standards by
officers also shows CBP and ICE management staff were negligent in their non-discretionary
duties to supervise individual officers.
110. The government’s negligent supervision proximately caused the unlawful conduct
described herein, including the violation of non-discretionary, mandatory obligations imposed on
the federal agencies that had custody of Lucinda, D.A., and A.A.
111. As a proximate result of this failure to supervise, Lucinda, D.A., and A.A.
suffered the injuries described herein.
112. Under the Federal Tort Claims Act, the United States is liable to Plaintiffs for
negligent supervision.
COUNT VII NEGLIGENT SUPERVISION (Heartland)
113. The other paragraphs of this complaint are incorporated as if set forth here.
114. Plaintiffs suffered damages from foreseeable misconduct of one or more
employees supervised by the Heartland Defendants.
115. Heartland and its employees in supervisory roles have a duty to properly
supervise their agents and to oversee their treatment of immigrants in their care.
116. Heartland’s negligent supervision proximately caused the unlawful conduct
described herein.
117. As a proximate result of this failure to supervise, Lucinda, D.A., and A.A.
suffered the injuries described herein.
118. Under Illinois state law, the Heartland Defendants are liable to plaintiffs for
negligent supervision.
COUNT VIII CONVERSION (United States of America)
119. The other paragraphs of this complaint are incorporated as if set forth here.
120. Plaintiff had a legal right to property described in this complaint.
121. Federal employees, officials, and/or contractors intentionally interfered with that
right.
122. The actions of the federal employees, officials, and/or contractors proximately
caused Plaintiff to lose her property.
123. Under the Federal Tort Claims Act, the United States is liable to Plaintiffs for
conversion.
COUNT IX ABUSE OF PROCESS (United States of America)
124. The other paragraphs of this complaint are incorporated as if set forth here.
125. The government’s employees, officials, and/or contractors abused legal processes
within their control for the unlawful purposes of traumatizing Plaintiffs, coercing Plaintiffs to
abandon their lawful claims to asylum, and deterring future migrants from seeking refuge in the
United States.
126. Lucinda, D.A., and A.A. were injured by this misconduct, as described herein.
COUNT X LOSS OF CONSORTIUM (United States of America)
127. The other paragraphs of this complaint are incorporated as if set forth here.
128. Plaintiffs had a legal right to parent child consortium, which the government’s
employees, officials, and/or contractors violated.
129. The substantial mental and physical injuries suffered by Plaintiffs continue to
frustrate their ability to interact and communicate as a family.
130. Under the Federal Tort Claims Act, the United States is liable to Plaintiffs for
their loss of consortium.
COUNT XI REHABILITATION ACT (Heartland Alliance)
131. The other paragraphs of this complaint are incorporated as if set forth here.
132. At all times relevant to this Complaint, in light of the mental and emotional
injuries created by their trauma, D.A. and A.A. were qualified individuals with a disability as
defined in Section 504 of the Rehabilitation Act of 1973 (“Rehabilitation Act”), 29 U.S.C. § 794,
42 U.S.C. § 12102(1).
133. Heartland receives federal funding.
134. Under the Rehabilitation Act, no qualified individual with a disability may be
excluded from participation in or be denied the benefits of the services, programs, or activities of
a recipient of federal funding, or be subjected to discrimination by any such entity.
135. To prevent discrimination, such recipients must make reasonable modifications to
their policies, practices, or procedures when the modifications are necessary to avoid
discrimination on the basis of disability, unless doing so would fundamentally alter the nature of
the services provided by the entity.
136. Due to the symptoms caused by their trauma, D.A. and A.A. had impairments that
substantially limited one or more major life activities, including thinking, sleeping, eating,
learning, and safe play. As a result of these disabilities, they required the ability to interact and
develop in a therapeutic setting that did not restrict basic human interaction including, physical
touch, hugging of family members, phone calls with family and relatives, and personal
conversation. At the Heartland shelter in Chicago, such accommodations could have been made
without fundamentally altering the services that Heartland provided.
137. Even though it was well-known that children like D.A. and A.A. are disabled, the
Heartland Defendants did not modify its programs and services to permit basic human
interaction contact, and educational development, preventing D.A. and A.A. from participating
in the programs and services offered at the shelter.
138. D.A. and A.A. were injured by the failure of Heartland to provide reasonable
accommodation of their disabilities, as described herein.
PRAYER FOR RELIEF
Plaintiffs respectfully demand as follows:
(1) Compensatory damages;
(2) Punitive damages;
(3) Attorneys’ fees and costs; and
(4) Such other and further relief as the Court may deem just and appropriate.
* * *
Dated: May 22, 2020 Respectfully submitted,
/s/ Anand Swaminathan Anand Swaminathan – an...@loevy.com Sarah C. Grady – sa...@loevy.com Stephen H. Weil – we...@loevy.com Loevy & Loevy 311 N. Aberdeen Street 3rd Floor Chicago, IL 60607 312-243-5900
/s/ Conchita Cruz *Conchita Cruz – conchi...@asylumadvocacy.org *Zachary Manfredi – zachary....@asylumadvocacy.org *Jasmina Nogo – jasmin...@asylumadvocacy.org Asylum Seeker Advocacy Project (ASAP) 228 Park Ave. S. #84810 New York, NY 10003 305.484.9260 *Pro Hac Vice motions forthcoming.
Counsel for Plaintiffs
federal employees, without warning or explanation, separated the family, holding them in
separate detention facilities and keeping them separated for more than a month.
4. Out of a desire to deliberately inflict cruelty upon a Latino family from Central
America, federal agents dragged 14-year old D.A. and 5-year old A.A. away from their mother,
crying and screaming, and shipped them off to a shelter far away.
5. Federal agents did not reunite D.A. and A.A. with their father either, who was
already in the United States. Instead, federal agents deliberately moved, detained, and isolated
the children in Chicago, Illinois, hundreds of miles away from either of their parents, for more
than a month.
6. Separating D.A. and A.A. from their parents inflicted immense trauma on the
children and Lucinda. The government intended this cruelty on D.A. and A.A. in order to coerce
Lucinda to give up their rights, including her and her children’s asylum claims, and leave the
United States.
7. While the children were detained, for no reason whatsoever other than cruelty,
Defendants prevented the children from having a single phone call with their mother, depriving
the traumatized children and their mother the opportunity to even hear the other’s voices; to
know the other was okay; or even alive.
8. Once D.A. and A.A. arrived in Chicago, the government’s contractor, Defendants
Heartland Alliance for Human Needs and Human Rights and its subsidiary Heartland Human
Care Services, Inc. (collectively “Heartland”), failed to accommodate the siblings’ symptoms of
post-traumatic stress; subjected the traumatized children to a regimented existence in which they were denied basic features of childhood; deprived the siblings of all privacy; and even separated
the two children from each other, for example prohibiting then five-year-old A.A. from hugging
his older sister. This failure to accommodate the children’s evident disability further exacerbated
their emotional trauma.
9. The United States also recklessly disregarded Lucinda’s physical safety and
health during her detention. Government agents confiscated crutches that a hospital in the
United States had provided to help Lucinda recover from a leg injury, caused her to suffer a
traumatic brain injury while being transported in a government vehicle, and ignored medical
advice from doctors, deciding to “treat” her head injuries with ibuprofen despite doctors having
recommended that she be cared for at a hospital.
10. Eventually, after more than a month and with the help of legal representation, the
family was released from detention and reunited. The government’s effort to traumatize them,
though, was successful. The separation, and the mistreatment described herein, was devastating
for D.A., A.A., and Lucinda. That harm continues to this day.
JURISDICTION AND VENUE
11. This Court has jurisdiction over this claim for money damages against the United
States pursuant to 28 U.S.C. § 1346(b)(1).
12. Plaintiffs have exhausted their FTCA claims. Plaintiffs filed all required
administrative forms with each of the relevant agencies of the United States of America more
than six months ago. There has been no final disposition of her administrative claims, and
Plaintiffs now exercise the option to deem those claims denied pursuant to 28 U.S.C. § 2675(a).
13. The Court has jurisdiction over the claims against Heartland, pursuant to 28
U.S.C. § 1331 and 28 U.S.C. § 1367.
14. A substantial portion of the acts and omissions giving rise to the claims occurred
in this district. Venue is therefore appropriate under 28 U.S.C. §§ 1391 and 1402(b).
PARTIES
15. D.A. is a sixteen-year-old girl. At the time of the events described herein, she
was fourteen years old. She is the daughter of Plaintiff Lucinda Padilla-Gonzales.
16. A.A. is a seven-year-old boy. At the time of the events described herein, he was
five years old. He is the son of Plaintiff Lucinda Padilla-Gonzales.
17. Lucinda Padilla-Gonzales is the mother of D.A. and A.A.
18. Defendant United States of America is a proper defendant under the FTCA. See
28 U.S.C. §§ 1346(b), 2671, et seq. The United States is sued for the personal injuries of D.A.,
A.A., and Lucinda Padilla-Gonzales, caused by the wrongful acts or omissions of its employees,
including employees of the Department of Health and Human Services’ Office of Refugee
Resettlement (ORR) and the Department of Homeland Security (DHS) and its constituent units,
Customs and Border Protection (CBP), Immigration and Customs Enforcement (ICE), and
United States Citizenship and Immigration Services (USCIS), as well as the contractors that the
agencies directly supervised. Those employees and contractors were acting within the scope of
their employment under circumstances where the United States, if a private person, would be
liable to Plaintiff in accordance with the law of the place where the act or omission occurred.
See 28 U.S.C. § 1246(b).
19. Defendants Heartland Alliance for Human Needs and Human Rights and its
subsidiary Heartland Human Care Services, Inc. (collectively “Heartland”) are organizations
located in Chicago that contract with the federal government to house “unaccompanied” foreign
children. On information and belief, Heartland receives federal funding for its role in “shelter
care and other related services for unaccompanied children” in ORR custody, and other projects.1
ALLEGATIONS
A. D.A., A.A., and Lucinda come to the United States seeking asylum.
20. On the night of May 23, 2018, D.A. and A.A. entered the United States with their
mother, Lucinda Padilla-Gonzales, seeking asylum from political violence in their native
Honduras, along with other asylum seekers. Shortly after crossing the U.S. border, several CBP
officers approached the group and arrested them. The CBP officers loaded the group into a van
without offering them food or water. They insulted Lucinda and her children, calling them liars
and telling them that they were tired of immigrants, and questioned their motives for coming to
the United States. The CBP officers also told the group that they would all lose their children.
B. The government confines the family in an “icebox.”
21. CBP officers took Lucinda and her children to the Ysleta Port of Entry in El Paso,
Texas. Once at this holding center, a federal officer searched Lucinda and confiscated all of her
belongings, including her identification card, birth certificates, and 80 Mexican pesos. These
belongings were never returned to Lucinda.
22. The type of holding center they were taken to is commonly referred to by asylum
seekers as a “hielera” (an “icebox,” in Spanish) because of the freezing cold temperatures in
violation of CBP’s own internal policies and standards.2 Lucinda, D.A., and A.A., who were still
1 See Department of Health and Human Services Office of the Inspector General, Office of Refugee Resettlement Unaccompanied Alien Children Grantee Review – Heartland, Report No. A-05-16-00038 (Sept. 2018), available at https://oig.hhs.gov/oas/reports/region5/51600038.asp (last visited May 22, 2020) (detailing Heartland’s receipt of federal funds and contractor relationship with ORR and HHS). 2 CBP issued the National Standards on Transport, Escort, Detention and Search (TEDS) in October of 2015, and CBP officers were required to abide by these standards during the period of
wet from crossing the river, were forced to sit, shivering, on concrete steps in the hielera. They
were not given any blankets or jackets to protect them from the cold while they waited.
23. The family was held at Ysleta Port of Entry detention facility for approximately a
day and a half. During this time in the holding cell, federal officers repeatedly insulted D.A.,
A.A., and Lucinda. They also told Lucinda that her children would be taken away from her, and
that she would be deported.3
24. The federal agents also ignored Lucinda’s medical needs. Several days before
arriving to the U.S.–Mexico border, Lucinda had fallen and hurt her leg, which was swollen and
painful by the time the family crossed into the United States. After Lucinda complained about
the pain and swelling, officers handcuffed her in front of her children and took her to a nearby
hospital. At the hospital, she was given Ibuprofen to reduce the pain, her leg was wrapped in a
plaintiffs’ separation and detention. See Customs and Border Protection, National Standards on Transport, Escort, Detention, and Search 2015 [Hereinafter TEDS] available at https://www.cbp.gov/document/directives/cbp-national-standards-transport-escort-detention-andsearch (last visited May 22, 2020). Section 4.6 of the TEDS “Hold Room Standards” states that “When it is within CBP control, officers/agents should maintain hold room temperature within a reasonable and comfortable range for both detainees and officers/agents. Under no circumstances will officers/agents use temperature controls in a punitive manner.” TEDS at 16 (emphasis added). By subjecting plaintiffs to freezing cold temperatures deliberately in the hielera, CBP officers violated this TEDS standard. 3 Section 1.2 “Integrity and Professionalism” of the TEDS states that “CBP employees must speak and act with the utmost integrity and professionalism. CBP employees must conduct themselves in a manner that reflects positively on CBP at all times.” TEDS at 4. Section 1.4 “Non-Discriminatory Policy” also states that “CBP employees must treat all individuals with dignity and respect. CBP employees will perform their duties in a non-discriminatory manner, with respect to all forms of protected status under federal law, regulation, Executive Order, or policy, with full respect for individual rights including equal protection under the law, due process, freedom of speech, and religion, freedom from excessive force, and freedom from unreasonable searches and seizures.” Id. at 4. CBP officers violated these standards by insulting Lucinda and other immigration detainees, and making derogatory and unprofessional comments about detainees.
cloth bandage, and she was provided with crutches. CBP officers, however, then confiscated her
crutches and never returned them to her.
C. The government separates D.A. and A.A. from their mother and sends them to Chicago.
25. On approximately May 24, 2018, shortly after Lucinda returned from the hospital,
she was taken by federal agents and told she was going to federal prison. For no apparent
purpose other than to inflict pain and humiliation, the federal agents did not give Lucinda an
opportunity to explain anything to D.A. and A.A., or hug and kiss them goodbye. As the federal
agents took Lucinda away in handcuffs, fourteen-year-old D.A. and five-year-old A.A. screamed
and cried for their mother through a plexiglass divider.4
26. The purpose of separating D.A. and A.A. from their mother, and isolating them
from any family, was to torment and traumatize the family, and to coerce Lucinda to give up the
asylum claims she had made on behalf of herself and her children and accept deportation.
27. The torment and trauma were inflicted deliberately because of their race and
national original. The government’s actions were directed at them because they were Latinos
from the Central American country of Honduras, and it also served to deter families from Central
American countries like Honduras from seeking asylum in the United States.
4 CBP and ICE officers also repeatedly violated their non-discretionary obligations to abide by their own internal policies and standards in their mistreatment of D.A., A.A., and Lucinda. Section 1.9 of the TEDS “General Standards” states that “CBP will maintain family unity to the greatest extent operationally feasible, absent a legal requirement or an articulable safety or security concern that requires separation.” TEDS at 4. Section 5.6 of the TEDS on “Detention” states that “Generally, family units with juveniles should not be separated. When it is necessary to separate juveniles from the parent(s) and/or legal guardian(s), officers/agents must follow legal requirements and their operational office’s policies and procedures.” TEDS at 22. Because no legal requirement or safety and security required plaintiffs’ separation, CBP officers violated this standard by separating D.A. and A.A. from Lucinda. Additionally, officers failed to follow these standards by separating Lucinda from D.A. and A.A.
28. After taking D.A. and A.A.’s mother from them, federal officials held the children
in the Ysleta Port of Entry facility—the hielera—for another day. Then they took D.A. and A.A.
to another detention center that was filled with unaccompanied children. The facility resembled
a jail, and it was impossible to tell whether it was day or night.
29. D.A. asked to speak with her parents. She had a small piece of paper with phone
numbers on it, and she showed it to the federal agents so that they would let her call her family.
The agents said that she was not allowed to have the paper and they took it from her. They said
she could not speak with her father.
30. After about two days in this second facility, the children were taken to an airport,
where they were placed on a commercial flight with two adults. D.A. asked the adults if they
were being reunited with their parents, but the adults ignored her questions. They did not tell
D.A. and A.A. where they were being taken. The children were terrified, anxious and unsure of
whether or when they would see their parents again, and fearful about where they were being
taken. When the flight landed, the adults told D.A. and A.A. that they were in Chicago.
D. In Chicago, D.A. and A.A. are mistreated in the custody of Heartland Alliance.
31. After landing in Chicago, the two adults rented a van and drove the children to a
detention facility for minors operated by Defendants Heartland Alliance for Human Needs and
Human Rights’ subsidiary, Heartland Human Care Services, in Chicago, believed to be named
Casa Guadalupe.
32. When D.A. and A.A. arrived at the Heartland facility, the children did not
understand why they were there. Employees at the facility told them that their parents had
committed crimes by bringing them to the United States, and that the separation was punishment
for their crimes. During their time at the facility, the children heard at least one employee say
ugly things about immigrants coming to the United States without permission, including
comments about the children in their care.
33. Upon arrival, employees at the Heartland facility immediately separated D.A. and
A.A. from each other, and took them to different buildings, forbidding them from talking
privately or even hugging beforehand. After separating the children, the employees took what
belongings the children had. The children were given clothes from the facility.
34. After D.A. and A.A. were separated, their ability to see and talk with each other
was highly restricted. They were held in separate buildings, and they only permitted to see each
other for short periods when children from the different buildings were scheduled to have
recreation at the same time, which did not always happen. When the siblings did see each other,
every minute of their interaction was supervised by staff. During these brief interactions, D.A.
and A.A. were not allowed to speak privately, or allowed to make any physical contact, even to
hug.
35. After about a week at the facility, without contact with any other family, the
children were finally permitted to talk to their father over the phone for short amounts of time.
Staff at the facility prevented these conversations from being private, however. Instead, each
time one of the children spoke with their father, a staff person was present and would listen.
36. Even after that point, A.A. had difficulty placing regular calls and once was
unable to speak to his father for a whole week. The children repeatedly asked to call other family
members, but were forbidden from doing so.
37. The children also asked to talk with their mother, but staff at the facility told them
that they could not contact her. The children never spoke to Lucinda while they were in
detention.
38. At the Heartland shelter, A.A. would cry at night and ask for his mom. When this
happened, a woman told him that she was his new mom. The shelter staff also forced A.A. to
take sleeping pills while he was at the shelter in order to get him to stop crying and to make him
sleep. Shelter staff also punished him for crying by having his food taken away from him. A.A.
lost weight while he was at the shelter. A.A. was also bullied by larger children at the shelter,
and he was punished and confined in the shelter for an additional week after getting into a scuffle
with another child.
39. D.A. was housed in a room with three other girls. Their room was checked
regularly, and staff at the facility would search their beds for contraband. Her interactions with
the other girls were closely supervised and severely restricted. Staff at the facility forbid the
girls from talking about their personal lives or their cases, preventing them from making personal
connections with one another or becoming friends.
40. The facility where D.A. and A.A. were confined was unsanitary. D.A. and A.A.
were surrounded by other frightened and traumatized children, many of whom, having also
arrived from overcrowded CBP detention facilities on the border, were sick with scabies,
shingles, chickenpox, and tuberculosis. Indeed, while they were at the facility, D.A. became
infested with lice. D.A. asked staff at the facility for lice treatment, but they ignored her, telling
her she had dandruff. When D.A. combed her hair, however, there were bugs in the comb; she
received no treatment for the lice until after she was released from Heartland and reunited with
her family.
41. Heartland failed to provide adequate educational services to D.A. and A.A, who
were in the classroom very few hours a day, with almost no curriculum, and in combined
classrooms with children whose ages range from 5 to 17.
42. The treatment D.A. and A.A. received at the Heartland shelter failed to take
account of the trauma they had experienced fleeing Honduras and being separated from their
mother, and instead exacerbated it. It is well known that families and children arriving in the
United States from Central America are often severely emotionally traumatized by their
experiences of persecution and violence in those countries, by their perilous journey to the
United States, and by the abusive treatment at the hands of border and immigration officials once
they arrive in this country.
43. It is further well known that children who are subject to these conditions suffer
from post-traumatic stress disorder, generalized anxiety, and depression.5 Unless programs and
detention conditions address these disabilities, traumatized children are prevented from taking
advantage of basic services that are offered to unaccompanied children, such as the provision of
a safe and non-traumatizing setting in which to sleep, play, learn, and develop. Indeed,
regimented isolation and restriction from interacting with other children, including restrictions
that inhibit everyday human contact, are likely to exacerbate children’s existing psychological
conditions and impose further emotional trauma.
44. This was true of D.A. and A.A. They had fled their childhood homes under threat
of death, were abruptly and traumatically separated from their mother just hours after arriving in
a strange and unfamiliar country and were then isolated and confined in the Heartland facility’s
strictly controlled setting for more than a month.6 Heartland’s regimented restrictions on the
5 See Notification of disabilities of persons targeted in Central American refugee raids and request for immediate modifications, Letter to DHS and DOJ from 241 Organizations (Jan. 2016), available at https://law.yale.edu/sites/default/files/area/clinic/document/dhs_ doj_rehab_act_letter_-_2016.01.11_-_english.pdf (last visited May 22, 2020). 6 See Melissa Sanchez, et al., ProPublica, After Controversy, Heartland to Close Four Illinois Shelters for Immigrant Youth, available at: https://www.propublica.org/article/heartland-illinoisshelters-four-to-close-immigrant-youth (last visited May 22, 2020) (“‘we cared for the influx of
Case: 1:20-cv-03082 Document #: 1 Filed: 05/22/20 Page 11 of 28 PageID #:11
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interaction of children—including the restriction on interactions between siblings—failed to take
account of these traumatic experiences, thereby imposing on D.A. and A.A. a living situation
that further traumatized them and inhibited their normal development and their ability to take
advantage of the programming and services that Heartland offered to the children in custody.
45. It was only on June 29, 2018, after more than a month of confinement, that the
two children were finally allowed to be reunited with their father.
G. Defendants unnecessarily delay D.A. and A.A.’s reunification with their father and condition reunification on Luis’ ability to finance travel.
46. Soon after D.A. and A.A. arrived at the Heartland facility, Luis was made aware
that his children were being held in Chicago. He spoke repeatedly to a Heartland staff member
named “Rafael,” asking how he could be reunited with his children.
47. Rafael eventually provided Luis a form to request the release of his children,
which Luis filled out and returned immediately. After submitting the form, Luis did not hear
back from any government or Heartland employee for days. When Luis was eventually
contacted, the date he was told his children would be released was repeatedly delayed. In total,
Defendants delayed the date of release for A.A. and D.A. by several weeks.
48. When the children were finally supposed to be released, Luis was suddenly told
that their release was contingent upon his paying for his children’s airfare and the airfare of a
custodian to fly from Chicago.
49. On June 29, 2018, A.A. and D.A.’s isolation finally ended, more than a month
after it began, when they were handed over to their father at the airport in Charlotte, North
children who had been severely traumatized by the federal government’s practice of forcibly separating them from their parents at the border,’” [Heartland Human Care Services] executive director David Sinski wrote in the memo.”) .
Carolina. By that point, Defendants had needlessly separated the fourteen-year-old and the five
year-old from their parents for approximately five weeks.
H. The government mistreated Lucinda, who remained in its custody.
50. Meanwhile, after Lucinda was separated from A.A. and D.A. on approximately
May 24, 2018, federal officers took her to another facility. After arriving at the facility, Lucinda
was forced to wait for approximately six hours in a freezing cold area, during which time she
was tightly handcuffed. When she asked the federal officers to loosen them, they refused, and
instead insulted her and told her that she had no right to ask for anything. The federal officers
also told Lucinda that no matter what she said or did, she wouldn’t get out. At approximately
3:00 a.m., she was taken to the showers by federal officers. They ordered her to strip and to
shower in cold water. Then the federal officers moved her to a cell, where she continued to
shiver due to the low temperatures at the facility.
51. On June 4, 2018 Lucinda was found guilty of improper entry. She received a one
year sentence of probation.
52. Even though Lucinda had not been sentenced to any period of incarceration, she
was not reunited with her children, sent to a family residential center, or released to join her
family. Instead, federal officers continued to imprison her, transferring her to the West Texas
Detention Facility in Sierra Blanca, Texas, which is operated by ICE.7 At this point, despite her
repeated requests, she had still not heard from her children and did not know where they were.
7 In 2000, the Immigration and Nationality Act introduced the Performance Based National Detention Standards (PBNDS) for detention facilities, which ICE officers are required to follow in their treatment of detainees. See U.S. IMMIGRATION & CUSTOMS ENF’T, PERFORMANCE-BASED NAT’L DET. STANDARDS 2011 (rev. ed. 2016) [Hereinafter 2016 PBNDS] (the applicable version of the PBNDS at the time of the plaintiffs’ detention) [available at https://www.ice.gov/doclib/detention-standards/2011/pbnds2011r2016.pdf].
I. The government recklessly causes Lucinda to suffer a traumatic brain injury.
53. Sometime later in June, in the middle of the night, several federal agents believed
to be ICE agents came into Lucinda’s cell and told her that she was leaving. Lucinda thought that
she was being released from detention and being reunited with her family. The agents, however,
handcuffed her behind her back and shackled her ankles before loading her into the backseat of a
government vehicle. No seatbelt was placed on her. Lucinda asked where she was being taken,
but her questions were ignored. During transit, the driver suddenly slammed on the brakes.
Lucinda, who was still handcuffed and shackled, could not use her arms to protect herself and
was thrown forward. She slammed headfirst directly into the metal bars that separated her from
the federal officers. The sudden impact caused an injury to her head and upper body. She was in
severe pain, and began bleeding. She told the federal agents she was lightheaded and needed to
vomit, but her cries were ignored.8
54. Lucinda suffers the effects of this injury to this day.
55. The federal agents took no actions to respond to or even acknowledge Lucinda’s
obvious injuries. When they arrived at their destination, Lucinda realized she was at an airport
and was on the brink of being deported by airplane, without her children. She was taken from the
vehicle by federal agents, and they attempted to deport her by forcing her onto the plane, even
8 ICE officers violated their non-discretionary obligations under the PBNDS when they failed to properly secure Lucinda while transporting her and recklessly caused her severe head injury. Section 1.3 of the 2016 PBNDS addresses “Transportation (by Land),” and requires that transporting officers “shall comply” with requirements to “transport[] detainees in a safe and humane manner,” and that officers must ensure that “vehicles are equipped with seatbelts, [and] detainees are properly secured before the transport begins.” Id. at 38, 40. ICE officers violated their non-discretionary duties by failing to transport Lucinda in a humane fashion and failing to make sure that she was secure before the transport began. The reckless disregard for these nondiscretionary duties caused Lucinda’s head trauma and its long-lasting effects.
though she was bleeding from her head, and even though her children were not with her. Lucinda
refused to get on the airplane and steadfastly indicated that she would not leave without her
children.
56. The federal agents returned Lucinda to the Sierra Blanca facility later that night.
The next day, she was taken to the medical unit at the facility to address her head injury, and
medical providers indicated that she should be taken to a hospital. At the hospital, doctors
examined her and indicated that she needed to return if her condition did not improve within a
few days. Over the next several days Lucinda’s condition did not improve—she suffered
swelling, difficulty eating, vision problems, and even trouble navigating her detention area—but
federal agents never returned her to the hospital. Instead, they merely gave her ibuprofen.
57. Aside from her lack of medical care, the conditions at the West Texas Detention
Facility where Lucinda was held were miserable. She was housed in a small detention pod with
approximately one hundred other women, who had to clean the space themselves. Guards would
turn the lights out around 11:00 p.m. and turn them on again around 4:30 a.m., and throughout
the night they would purposefully turn lights on and off, and yell at detainees. Anything
resembling consistent sleep was impossible. This compounded Lucinda’s traumatic brain injury,
causing her significant pain.
58. The family eventually was able to obtain the services of an immigration attorney
for Lucinda. The attorney was able to secure a Credible Fear Interview for Lucinda on July 9,
2018, which she passed. Finally, through further advocacy by the immigration attorney, on
August 21, 2018, Lucinda was granted bond. She was released from immigration detention and
traveled to Charlotte, North Carolina, where she was finally reunited with Luis and her three
children.
J. The trauma that D.A., A.A. and Lucinda suffered from Defendants’ misconduct continues to this day.
59. The trauma caused by the forced separation of D.A. and A.A. from their parents
did not end, however. When Lucinda attempted to hug A.A. upon reuniting, he rejected her and
told her that he hated her for abandoning him and that he never wanted to see her again. He
asked why she left him. D.A., meanwhile, told Lucinda that after experiencing the separation
from her mother and life in the shelter, she wished she had never been born.
60. D.A. keeps to herself and is closed off. When D.A. comes home from school, she
often closes herself in her bedroom, pulls down the curtains and just wants to be alone.
61. A.A. was five years old when government employees forcibly separated him from
his mother and sent him to the Heartland shelter. At the time he was completely toilet trained.
Shortly after he was released from the Heartland shelter, however, A.A. began losing control of
his bowel movements and frequently defecated and urinated himself. A.A. continues to have
trouble with his bodily functions. He frequently urinates himself due to nervousness, especially
when he is outside of the house. Since being released from the shelter in Chicago, he also has not
been able to maintain a regular sleeping schedule, is particularly scared of being alone for any
length of time, and he has hidden under tables out of fear from his experiences at the shelter.
62. Lucinda still suffers greatly from her forced separation from her children. It is
extremely difficult for her to talk about what happened to her and to her children during
separation, and during her detention. She still has problems sleeping, and often wakes up in the
middle of the night reaching for her children to make sure that they are still there. Memories of
being forcibly separated from her children cause her severe stress and anxiety, overwhelming
bouts of sadness and trauma, fear, and even loss of appetite for days at a time.
63. In addition, Lucinda still suffers pain from her head injury including vision
problems, trouble reading, and bouts of forgetfulness that had not occurred before her head
injury.
K. The government separation of D.A. and A.A. from Lucinda was unconstitutional, unlawful and done in order to coerce them into abandoning their legitimate immigration claims
64. The government forced Plaintiffs’ separation by sending the children to its
contractor, Heartland, in Chicago. But there was no legitimate reason to do this. Indeed, in Ms.
L. v. U.S. Immigration and Customs Enforcement, Judge Sabraw addressed the family separation
practices that Lucinda, D.A., and A.A. were subject to and concluded that “nothing in federal
law suggests that deterring immigration by indefinitely separating families once the parents have
been transferred to immigration custody is a compelling or legitimate government objective.”
310 F. Supp. 3d 1133, 1142 (S.D. Cal. 2018).
65. Under long-standing legal obligations, imposed by regulations and by consent
decree, the federal officers who took custody of Lucinda and her children violated multiple, non
discretionary duties that were designed to protect the families, particularly D.A. and A.A.
66. Among other things, those non-discretionary obligations impose a duty on federal
officers not to separate immigrant families who are arrested together, to prioritize release of
minors to family members over refugee shelters or foster care, to allow detained children to
have contact with family members who were arrested with them, and to ensure the prompt
release of minors held in immigration custody. In its treatment of the Plaintiffs, the government
violated all of these obligations.
67. ICE and CBP have a well-established legal obligation to ensure the prompt
release of minors held in immigration custody and to favor preserving family unity whenever
possible. See Flores v. Reno, CV 85-cv-4544, Dkt. No. 177 (C.D. Cal. July 24, 2015); 8 C.F.R.
§ 1236.3. The Flores class action litigation, brought on behalf of minor children held in
immigration detention, began in 1985 and resulted in a 1997 consent decree that remains binding
on the United States. The decree also significantly limits the circumstances, duration, and
manner of immigration detention of minor children. Among other things, the decree requires ICE
to prioritize the prompt release of detained minors.
68. The Flores consent decree also created standards for the treatment of minors
while in federal custody and recognizes the vulnerability of immigrant children detained without
a parent or other legal guardian. The Flores consent decree includes a requirement that
immigration officers hold minor children in facilities that provide (1) access to food and drinking
water; (2) medical assistance in the event of emergencies; (3) toilets and sinks; (4) adequate
temperature control and ventilation; (5) adequate supervision to protect minors from others; (6)
separation from unrelated adults whenever possible; and (7) contact with family members who
were arrested with the minor.
69. DHS and its agents violated its obligations under the Flores consent decree and 8
C.F.R. § 1236.3 by not prioritizing family unity, instead removing A.A. and D.A. from
Lucinda’s care, and then failing to promptly reunify the children with their father.
70. Federal officers also had no reason to believe that Lucinda was an unfit parent or
otherwise an inappropriate caregiver for D.A. and A.A. And within hours of first apprehending
the family, federal officials knew that the children’s father, Luis, could be contacted and was
available to take them in and care for them. As such, in separating D.A. and A.A. from their
mother, then confining them in Chicago for more than a month, hundreds of miles from both
their parents, the government violated its non-discretionary obligations.
71. Additionally, the separation of D.A. and A.A. from Lucinda violated their
constitutional right to family integrity. The Supreme Court has consistently recognized that the
parent-child relationship is constitutionally protected, see, e. g., Quilloin v. Walcott, 434 U.S.
246, (1978); Wisconsin v. Yoder, 406 U.S. 205, 231–233 (1972); Meyer v. Nebraska, 262 U.S.
390, 399–401 (1923), and that it is constitutionally important for children to remain with their
parents, see Prince v. Massachusetts, 321 U.S. 158, 166 (1944) (“It is cardinal with us that the
custody, care and nurture of the child reside first in the parents, whose primary function and
freedom include preparation for obligation the state can neither supply nor hinder.”).
72. Judge Sabraw also concluded in Ms. L. that the family separation practice
Lucinda, D.A. and A.A. were subjected to likely violated parents and children’s due process
rights. See Ms. L., 310 F. Supp. 3d at 1144–46 (“A practice of this sort implemented in this way
is likely to be ‘so egregious, so outrageous, that it may fairly be said to shock the contemporary
conscience,’ interferes with rights “‘implicit in the concept of ordered liberty[,]”’ and is so
‘“brutal” and “offensive” that it [does] not comport with traditional ideas of fair play and
decency.’”) (citations omitted); see also C.M. v. United States, 2020 WL 1698191, at *7 (D.
Ariz. Mar. 30, 2020) (finding that plaintiffs in a related family separation case had “plausibly
alleged that the government’s separation of their families violated their constitutional rights.”)
73. The separation of Lucinda, D.A., and A.A. was additionally unconstitutional
because it was motivated by discriminatory animus towards Latino immigrants of Central
American origin in particular. Central American asylum seekers in particular were targeted for
deprivation of their right to family integrity as means to deter them from pursuing legitimate
immigration claims and multiple federal government officials stated publicly that the purpose of
family separation was to deter Central American families from seeking asylum in the United
States.
74. Additionally, and relatedly, federal officials also separated Lucinda from her
children in order to impede her case for immigration protection in the United States. It is a
common and long-standing government tactic to pressure immigrant parents into giving up their
immigration cases by separating them from their children in order to demoralize them and
convince them to abandon their claims for asylum. See, e.g., Lopez Venegas v. Napolitano,
Complaint, No. 2:13-cv-03972 (C.D. Cal. Aug. 18, 2014); Doe v. Johnson, No. 4:15-cv-00250,
ECF 1 (D. Ariz. June 8, 2015); Human Rights Watch, “You Don’t Have Rights Here”: US
Border Screening and Returns of Central Americans to Risk of Serious Harm 20-29 (Oct. 2014)
available at: https://www.hrw.org/sites/default/files/reports/us1014_web_0.pdf (last visited May
22, 2020).
75. In this case, on more than one occasion immigration officers pressured Lucinda to
sign away her rights and agree to be deported back to Honduras. Relying on family separation to
coerce asylum seekers into giving up their immigration claims is also a violation of existing
regulations and a breach of the United States’ non-discretionary legal obligations. See 8 C.F.R. §
235.4 (noting that an immigrant’s “decision to withdraw his or her application for admission
must be made voluntarily[.]”); see also, Ms. L, 403 F. Supp. 3d 853, 865 (S.D. Cal. 2019)
(finding that for a number of parents the coercion of family separation rendered their decision to
withdraw applications for admission involuntary).
COUNT I INTENTIONAL INFLICTION OF EMOTIONAL DISTRESS (United States of America)
76. The other paragraphs of this complaint are incorporated as if set forth here.
77. By engaging in the acts described in this Complaint, the federal employees,
officials, and contractors referenced above engaged in extreme and outrageous conduct with an
intent to cause, or a reckless disregard of the probability of causing, Plaintiffs D.A., A.A., and
Lucinda to suffer severe emotional distress.
78. As a direct and proximate result of that conduct, Plaintiffs D.A., A.A., and
Lucinda suffered severe emotional distress.
79. Under the Federal Tort Claims Act, the United States is liable to Plaintiffs D.A.,
A.A., and Lucinda for intentional infliction of emotional distress.
COUNT II BREACH OF FIDUCIARY DUTY (United States of America)
80. The other paragraphs of this complaint are incorporated as if set forth here.
81. The federal employees, officials, and contractors referenced above were guardians
of D.A. and A.A.
82. In turn, D.A. and A.A. were wards of the federal employees, officials, and
contractors.
83. As guardians, these federal employees had a fiduciary relationship to D.A. and
A.A. as children housed in federal facilities.
84. Among their obligations as guardians, the federal employees, officials, and
contractors were obligated to act in the best interest of D.A. and A.A.
85. As described more fully throughout this complaint, however, these federal
employees, officials, and contractors breached these fiduciary duties to D.A. and A.A.
86. As a direct and proximate result of those breaches D.A. and A.A. suffered severe
emotional distress.
87. Under the Federal Tort Claims Act, the United States is liable to D.A. and A.A.
for breach of fiduciary duty.
COUNT III BREACH OF FIDUCIARY DUTY (Heartland)
88. The other paragraphs of this complaint are incorporated as if set forth here.
89. Heartland and its employees referenced above were guardians of D.A. and A.A.
90. In turn, D.A. and A.A. were wards of Heartland.
91. As guardians, Heartland and its employees had a fiduciary relationship to D.A.
and A.A. as children housed in their facilities.
92. Among their obligations as guardians, Heartland and its employees were
obligated to act in the best interest of D.A. and A.A.
93. As described more fully throughout this complaint, however, Heartland and its
employees breached these fiduciary duties to D.A. and A.A.
94. As a direct and proximate result of those breaches D.A. and A.A. suffered severe
emotional distress.
95. Under Illinois state law, the Heartland Defendants are liable to D.A. and A.A. for
breach of fiduciary duty.
COUNT IV NEGLIGENCE (United States of America)
96. The other paragraphs of this complaint are incorporated as if set forth here.
97. The federal employees, officials, and contractors referenced above had a duty to
Plaintiffs D.A., A.A., and Lucinda to act with ordinary care and prudence so as not to cause harm
or injury to Plaintiffs, D.A., A.A., and Lucinda.
98. By engaging in the acts alleged herein, the federal officers referenced above failed
to act with ordinary care and breached their duty of care owed to Plaintiffs D.A., A.A, and
Lucinda.
99. As a direct and proximate result of the referenced conduct, Plaintiffs, D.A., A.A.,
and Lucinda suffered substantial damages.
100. Under the Federal Tort Claims Act, the United States is liable to Plaintiffs, D.A.,
A.A., and Lucinda for negligence.
COUNT V NEGLIGENCE (Heartland Alliance)
101. The other paragraphs of this complaint are incorporated as if set forth here.
102. Heartland and its employees referenced above had a duty to Plaintiffs D.A., A.A.,
and Lucinda to act with ordinary care and prudence so as not to cause harm or injury to
Plaintiffs, D.A., A.A., and Lucinda.
103. By engaging in the acts alleged herein, Heartland and its employees failed to act
with ordinary care and breached their duty of care owed to Plaintiffs D.A., and A.A.
104. As a direct and proximate result of the referenced conduct, Plaintiffs, D.A., A.A.,
and Lucinda suffered substantial damages.
105. Under Illinois state law Heartland is liable to Plaintiffs, D.A., A.A., and Lucinda
for negligence.
COUNT VI NEGLIGENT SUPERVISION (United States of America)
106. The other paragraphs of this complaint are incorporated as if set forth here.
107. Plaintiffs suffered damages from foreseeable misconduct of an employee
supervised by the defendant.
108. The government’s employees in supervisory roles have a duty to properly
supervise federal officers and to oversee their treatment of immigrants in their custody.
109. The blatant disregard for CBP ICE’s own internal policies and standards by
officers also shows CBP and ICE management staff were negligent in their non-discretionary
duties to supervise individual officers.
110. The government’s negligent supervision proximately caused the unlawful conduct
described herein, including the violation of non-discretionary, mandatory obligations imposed on
the federal agencies that had custody of Lucinda, D.A., and A.A.
111. As a proximate result of this failure to supervise, Lucinda, D.A., and A.A.
suffered the injuries described herein.
112. Under the Federal Tort Claims Act, the United States is liable to Plaintiffs for
negligent supervision.
COUNT VII NEGLIGENT SUPERVISION (Heartland)
113. The other paragraphs of this complaint are incorporated as if set forth here.
114. Plaintiffs suffered damages from foreseeable misconduct of one or more
employees supervised by the Heartland Defendants.
115. Heartland and its employees in supervisory roles have a duty to properly
supervise their agents and to oversee their treatment of immigrants in their care.
116. Heartland’s negligent supervision proximately caused the unlawful conduct
described herein.
117. As a proximate result of this failure to supervise, Lucinda, D.A., and A.A.
suffered the injuries described herein.
118. Under Illinois state law, the Heartland Defendants are liable to plaintiffs for
negligent supervision.
COUNT VIII CONVERSION (United States of America)
119. The other paragraphs of this complaint are incorporated as if set forth here.
120. Plaintiff had a legal right to property described in this complaint.
121. Federal employees, officials, and/or contractors intentionally interfered with that
right.
122. The actions of the federal employees, officials, and/or contractors proximately
caused Plaintiff to lose her property.
123. Under the Federal Tort Claims Act, the United States is liable to Plaintiffs for
conversion.
COUNT IX ABUSE OF PROCESS (United States of America)
124. The other paragraphs of this complaint are incorporated as if set forth here.
125. The government’s employees, officials, and/or contractors abused legal processes
within their control for the unlawful purposes of traumatizing Plaintiffs, coercing Plaintiffs to
abandon their lawful claims to asylum, and deterring future migrants from seeking refuge in the
United States.
126. Lucinda, D.A., and A.A. were injured by this misconduct, as described herein.
COUNT X LOSS OF CONSORTIUM (United States of America)
127. The other paragraphs of this complaint are incorporated as if set forth here.
128. Plaintiffs had a legal right to parent child consortium, which the government’s
employees, officials, and/or contractors violated.
129. The substantial mental and physical injuries suffered by Plaintiffs continue to
frustrate their ability to interact and communicate as a family.
130. Under the Federal Tort Claims Act, the United States is liable to Plaintiffs for
their loss of consortium.
COUNT XI REHABILITATION ACT (Heartland Alliance)
131. The other paragraphs of this complaint are incorporated as if set forth here.
132. At all times relevant to this Complaint, in light of the mental and emotional
injuries created by their trauma, D.A. and A.A. were qualified individuals with a disability as
defined in Section 504 of the Rehabilitation Act of 1973 (“Rehabilitation Act”), 29 U.S.C. § 794,
42 U.S.C. § 12102(1).
133. Heartland receives federal funding.
134. Under the Rehabilitation Act, no qualified individual with a disability may be
excluded from participation in or be denied the benefits of the services, programs, or activities of
a recipient of federal funding, or be subjected to discrimination by any such entity.
135. To prevent discrimination, such recipients must make reasonable modifications to
their policies, practices, or procedures when the modifications are necessary to avoid
discrimination on the basis of disability, unless doing so would fundamentally alter the nature of
the services provided by the entity.
136. Due to the symptoms caused by their trauma, D.A. and A.A. had impairments that
substantially limited one or more major life activities, including thinking, sleeping, eating,
learning, and safe play. As a result of these disabilities, they required the ability to interact and
develop in a therapeutic setting that did not restrict basic human interaction including, physical
touch, hugging of family members, phone calls with family and relatives, and personal
conversation. At the Heartland shelter in Chicago, such accommodations could have been made
without fundamentally altering the services that Heartland provided.
137. Even though it was well-known that children like D.A. and A.A. are disabled, the
Heartland Defendants did not modify its programs and services to permit basic human
interaction contact, and educational development, preventing D.A. and A.A. from participating
in the programs and services offered at the shelter.
138. D.A. and A.A. were injured by the failure of Heartland to provide reasonable
accommodation of their disabilities, as described herein.
PRAYER FOR RELIEF
Plaintiffs respectfully demand as follows:
(1) Compensatory damages;
(2) Punitive damages;
(3) Attorneys’ fees and costs; and
(4) Such other and further relief as the Court may deem just and appropriate.
* * *
Dated: May 22, 2020 Respectfully submitted,
/s/ Anand Swaminathan Anand Swaminathan – an...@loevy.com Sarah C. Grady – sa...@loevy.com Stephen H. Weil – we...@loevy.com Loevy & Loevy 311 N. Aberdeen Street 3rd Floor Chicago, IL 60607 312-243-5900
/s/ Conchita Cruz *Conchita Cruz – conchi...@asylumadvocacy.org *Zachary Manfredi – zachary....@asylumadvocacy.org *Jasmina Nogo – jasmin...@asylumadvocacy.org Asylum Seeker Advocacy Project (ASAP) 228 Park Ave. S. #84810 New York, NY 10003 305.484.9260 *Pro Hac Vice motions forthcoming.
Counsel for Plaintiffs
====================================
STOP GOVERNMENT ATTACKS
ON REFUGEES AND IMMIGRANTS
The
Trump Administration is viciously increasing attacks on immigrants and
refugees—taking away their human rights, putting them into prison-like
conditions, and terrorizing them—whether they are forced to wait in Mexico or
are inside the U.S. Trump says this will
stop immigrants from coming.
Thousands of
immigrant children have been sent across the country to be held indefinitely.
Did you know that here in Chicago children from infants to 18 are being held in
5 Heartland Alliance detention centers? Children have reported sexual and other
abuses that are being investigated.
ICE (Immigration
and Customs Enforcement) and other government agencies are paying Heartland
Alliance, a non-profit, to do their dirty work—holding children against the
wishes of their parents.
We demand that
Heartland close all centers, cancel its contracts with ICE, and immediately
arrange to have these children returned safely and humanely to their parents or
sponsors chosen by parents.
Despite such abuses, people leave
beloved homelands and risk everything, looking for safety and new
lives. Why?
U.S. banks and
corporations and the government give themselves the “right” to cross borders
around the world, destroying other people’s lives. They make super-profits—ruining economies,
impoverishing families, and creating chaos and violence. Banks profit from predatory loans and force
countries to cut social services.
Companies like Monsanto and Cargill manipulate agriculture—making it impossible
for many farmers to make a living. U.S.
investors in the drug trade don’t worry about the chaos and violence this
causes in Latin America and inside the U.S., where drugs are especially
channeled into Black and Latino communities.
So, desperate people come. Instead of finding safety and opportunity,
most immigrants face racism, and work in the lowest paid jobs with poor
conditions. They live with the constant threat of deportation while they’re called
criminals.
Why? Trump demonizes
immigrants-- to divert attention from problems in the U.S. and avoid being held
accountable. The government faces angry working people here demanding
healthcare and decent education and organizing for $15 an hour. The government spends 62% of our federal
taxes in the discretionary budget for war, leaving only 38% for everything
else. Instead of solving problems, the government blames immigrants.
Immigrants and refugees are not
alone—more and more, working people oppose lies and government attempts
to pit us against each other. We know
from experience that an injury to one group of workers hurts all workers. Let’s
join in with groups and individuals who are working to ensure that Chicago
becomes a true sanctuary city with no detention centers and no participation in
ICE raids and deportation actions.
From
Albany Park, North Park, Mayfair
Neighbors for Peace and Justice.
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